Didn't receive pre-ordered items. No communication when I tried cancelling. Had to get a refund through my bank.
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See what reviewers are saying
No issues with store previously but recent actions have raised an eyebrow...have seen other responses below and can appreciate that times are rough. Currently I'm waiting on two items that... See more
I have been a customer of HobbyUltra for nearly 2 years now. I have had nothing but great experiences both in the store and online. There have been delays due to shipping issues beyond Matts control,... See more
I'd like to express that Hobby Ultra in Leicester is fantastic. Despite being a small shop, it holds great potential. The highlight of any shopping experience is the customer service, and Matt and his... See more
Company details
Written by the company
Say hello to your new favourite online comics and collectibles store, Hobby Ultra. We specialise in comics and imported merchandise, including Nendoroids, Transformers, S.H.Figuarts, model kits, gachapon and much more! All of our merchandise is 100% licensed and we aim to provide some of the best customer service around. You can expect quick response times, exceptional delivery, hot products and more when you shop with us. Sign up to our newsletter for further updates, convention news and discounts!
Contact info
United Kingdom
- hobbyultra.co.uk
Will definitely come back again!
Got the delivery notification later than the actual order delivered. Nonetheless very quick and trustworthy service!
October 2, 2021
Really pleased
Really pleased, item arrived quickly and came in great condition! This is my first nenderoid that I have ordered and was scared that it would be a fake, thankfully it was genuine and I will continue to buy for here!
September 26, 2021
Great!
Great! We had a delivery issue (Royal Mail's fault), but they solved it on the same day! Super recommend it!
September 20, 2021
Excellent site & service.
Excellent range of products, some of which you can't find anywhere else but on Japanese sites. Plus free shipping on lots of items too!
The customer service is fantastic, super friendly, and always happy to help. 10/10!
September 16, 2021
Unprompted review
Easy of use
Easy to use site very clear, good item description and quick and safe delivery
September 3, 2021
A1 company
Excellent prompt service - hard to find item for good price. Will use again with no qualms.
August 27, 2021
Excellent
Website is easy to use, order arrived quickly and was well packaged. Definitely recommend, and will order from them again.
August 22, 2021
Quick shipment
Quick shipment, well wrapped products and authentic.
Would order on Hobby ultra again
August 22, 2021
Quick procedure with helpful and fast…
Quick procedure with helpful and fast responses from the customer service team.
August 20, 2021
Fantastic company never had a problem…
Fantastic company never had a problem ordering from Hobby Ultra. I recommend them thoroughly.
August 20, 2021
Will be shopping here from now on!
Awesome service, great prices, quick delivery… perfect! thank you very much!
August 15, 2021
Well worth a visit!
First time using this company and I was very happy with their service. Bought two Transformers R.E.D figures, both were sent very quickly. Both figures were individually wrapped in bubble-wrap and the box filled with paper so that they arrived in excellent condition. Will be using again!
August 13, 2021
Ordered a product which was proving…
Ordered a product which was proving difficult to get a hold of anywhere else, still at retail price! Package was shipped extremely quickly and arrived the next day. Customer service was really friendly and helpful. Would recommend!
August 12, 2021
Wonderful service
Wonderful service, management is an absolute legend and just very glad to have gotten my items from here.
August 11, 2021
Stumbled upon this site by accident an…
Stumbled upon this site by accident an they had what I was after cheaper than most places, fantastic customer service when I reached out over fb chat will definitely be using these guys again.
August 8, 2021
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