Hogparts UK Ltd Reviews 

1,952
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting friendly and knowledgeable staff who provide a first-class experience. Many appreciate the wide selection of quality products, often described as accurate and fitting well, alongside competitive pricing. Reviewers frequently commend the fast and reliable delivery, noting prompt arrivals, good packaging, and even delightful free treats. However, some customers also noted challenges with communication, reporting difficulties reaching support or receiving responses to inquiries. A few people mentioned receiving incorrect parts or items that did not fit as expected, and there were occasional reports of delays in order dispatch or delivery.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the exact parts provided, good... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Service

People report positive experiences with service, often describing it as great, first-class, and excellent.... See more

Order

Consumers find the ordering process to be positive, with many reporting easy online ordering and prompt... See more

Price

Reviewers consistently express satisfaction with the pricing, noting that products are reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Biltwell slimline riser's on a bank holiday weekend and only took three days to come. Clear tracking communication during delivery. Securely packaged, cheaper than online auction site and qua... See more

Rated 5 out of 5 stars

Very helpful even when I had to return the bits due to my mistake…. However, one month later dispite confirmation of return 2 weeks ago, no refund. It just got sorted today with an apology from th... See more

Rated 5 out of 5 stars

5* Excellent great prices quickly delivered and the little bags of free sweets are delightful a real treat a very nice surprise ! Even though I’ve ordered before making me want to order more bike part... See more

Rated 5 out of 5 stars

The returns policy is brilliant. I ordered the wrong part originally. I then ordered the correct part which arrived within 2 days. I was refunded for the original part immediately. Great service and... See more


Company details

  1. Motorcycle Parts Store

Written by the company

Hogparts UK Ltd is the ultimate destination for Harley-Davidson enthusiasts, specialising in providing an extensive range of premium parts, accessories, and expertise tailored specifically for these iconic motorcycles. As a dedicated Harley-Davidson specialist, we cater to the passionate community of riders across the UK, offering a comprehensive selection of parts and aftermarket upgrades that elevate the performance, style, and functionality of these legendary bikes. Our commitment to service and quality sets us apart. We take pride in curating a catalogue featuring top-notch components from renowned brands, ensuring riders have access to parts that guarantee reliability and durability for their beloved Harley-Davidson motorcycles. Whether customers are seeking routine maintenance items, customisations, or unique accessories, Hogparts UK Ltd serves as the go-to source for all their needs. Our team comprises knowledgeable experts who share a deep-seated passion for Harley-Davidson motorcycles. We offer personalised assistance, leveraging our expertise to guide customers in making informed decisions that align with their individual preferences and riding aspirations. At Hogparts UK Ltd, customer satisfaction is paramount. We prioritise seamless transactions, swift deliveries, and exceptional service, fostering trust and reliability within the Harley-Davidson community. Join us at Hogparts UK Ltd, where our dedication to excellence and genuine enthusiasm for these iconic bikes ensure an unparalleled experience for every Harley-Davidson enthusiast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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4.5

All reviews

(1,952)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good

The reason I only gave it 4 stars is i kept getting emails asking us to complete our purchase when there was nothing there. It was all completed in one transaction.

January 7, 2026
Rated 1 out of 5 stars

Buyer Beware SCAM

Buyer Beware, This has to be the worst business I’ve ever dealt with. I ordered a handle bar clamp prior to Christmas 2025, the part came in good time, it was packaged in a shrink wrapped wrapper which I had to open to see if the part fitted my bike. It did not so I returned the part 5 days later unused and with the packaging. Since then HogParts has refused to refund over £200 and has kept the part. Claiming they cannot resell the part. This is immaterial and goes against the Consumer Rights Act which clearly states items purchased online can be opened for the purpose of inspection. HogParts has now refused to talk to me and there is no contact number which works for them. I will be taking them to a civil court to get my money back. They are rude and communication is almost non existent. Do not under any circumstances use this business!

December 5, 2025
Unprompted review
Rated 2 out of 5 stars

I purchased chrome axle covers for my…

I purchased chrome axle covers for my Rocker c unfortunately although it's a softail the parts I ordered were for a Dyna model. So I returned these and was expecting either a refund or as I wrote on the returns some help with aquring the correct covers for my Rocker c.I have tried to contact Hogparts on their land line on several occasions always line is busy.l also purchased a switch kit I have purchased these many from Harley before never had a problem with fitting This time thought I'd give the motorcycle storehouse offering a go , Big mistake quality was rubbish the covers just broke apart . Again I returned these expecting some sort of response Nothing again. So my message is if you know what you want and you know what the quality is then take a chance otherwise Steer clear of Hogparts UK 😡 as they are very likely not to respond. Or answer a call.

January 12, 2026

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