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Rated 1 out of 5 stars

Another customer scammed here. Black Friday sale announced, spent around £150, have received nothing and no correspondence from the company, despite emailing around 5 times now. Looks like my money... See more

Rated 1 out of 5 stars

The Product itself is an amazing Idea and functions very well. however, that's where the good stops. The Companies main website (shopify) is now offline, and most distributors either have limited supp... See more

Rated 1 out of 5 stars

2 issues; ordered replacement blades 6 weeks ago. then decided to clean grinder, only had 3 months, noticed coating coming off. after numerous emails was asked by simon the founder, would i like rep... See more

Rated 5 out of 5 stars

I've been using the Hoj pipe everyday since purchasing in June 2022. It's wonderful. Never gets too hot, smooth pull, easy to clean, incredibly well designed. Gets lots of compliments whenever friends... See more

Company replied

Company details

  1. Cannabis store

Written by the company

Danish designed herb accessories.


Contact info

2.1

Poor

TrustScore 2 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The best products on the market

When it comes to high quality smoking accessories there is none that comes close in quality, function and aesthetics. Customer service is also fantastic. I’m 100% sold on hoj products. Thanks Simon

January 30, 2023
Unprompted review
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Reply from HØJ

Thank you, Greg. This review means the world to us. We promise to always do our best to deliver the best products and service in the industry!

Rated 5 out of 5 stars

Love my Klip slicer and my Kol mini

Love my Klip slicer and my Kol mini, both are beautifully made, the pipe delivers cool smooth smoke and easy to clean , the Klip slicer as long as you dont overload the chamers it slices quickly and cleanly, the sales team and customer services are excellent very patient and know the products they suppl, Thank you to the whole team and thank you Simon for being a boss who looks out for his clients.

July 28, 2023
Unprompted review
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Reply from HØJ

Thank you, Craig! We love that you have both products. Our team is always here if you need anything :)

Rated 5 out of 5 stars

For the cannabis connoisseur

Best rolling papers on the market hands down. Their KLIP is also a very convenient grinder for a person who enjoys cannabis.

July 28, 2023
Unprompted review
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Reply from HØJ

We appreciate you and all of our cannabis connoisseurs, Jamay! Thanks for being a part of the new high.

Rated 5 out of 5 stars

Best technology in the market

Not only the products are amazing but the customer service is something out of this world!

If I had to choose between KLIP and KOL I'd be in trouble because I genuinely cannot live without them anymore!

KOL is incredibly beautiful, so easy to clean and the smoke comes out so smoothly, it's something I've never experienced before! and it's impressive how the little dimples filter the smoke so well!

KLIP is another level of technology, I legit don't know how you guys could come up with such a great idea and engineering, this is just insane! I love how fluffy my weed gets, the fact that the crystals are preserved, and how easy it is to use! and all the magnets, gosh, I'm in love with it!

Everything is so well designed! not to mention all the sustainable packaging!

I was a bit skeptical about the price, but once I received my products I understood the pricing and I have to tell you, it's worth every penny.

June 20, 2023
Unprompted review
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Reply from HØJ

Ane, we loved reading your review! Thank you for taking the time to tell the online world what you love about our products :) We truly can't express our gratitude in words. Thank you again for being part of the revolution. We look forward to sharing more amazing products with you soon!

Rated 5 out of 5 stars

this company is EZ to do business with

this company is EZ to do business with. they always fulfill your order promptly and correctly. if i were looking for a job or a distributorship i would seriously consider Hoj.

March 28, 2023
Unprompted review
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Reply from HØJ

Thanks Kaz! We appreciate you speaking so highly of us. The feeling is mutual :)

Rated 5 out of 5 stars

You want the best? This is it!

Better then any grinder with over 30 years experience smoking. Trust me, this is the best.

July 27, 2023
Unprompted review
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Reply from HØJ

The feeling is mutual, Brian! Thank you for the 5-star review and hope you have an amazing weekend!

Rated 5 out of 5 stars

I own and operate a smoke shop named…

I own and operate a smoke shop named PUFFINZ in Phoenix AZ and I can personally attest to HOJ's KOL and KLIP. I have been using the KOL and KLIP for over 6 months. The KOL pipe is bar none the smoothest hitting pipe I have smoked. The KLIP (technically not a grinder) is a dream all magnetic and the use of blades in lieu of crushing and grinding the herb is a 180 degree separation from every grinder on the market. Love yourself and get that KOL and KLIP its worth every dollar.

July 27, 2023
Unprompted review
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Reply from HØJ

We’re honored to be working with PUFFINZ! Congratulations again on your store opening, we’re extremely excited for you and look forward to being a part of its success. Thank you again for being an amazing retail partner :)

Rated 5 out of 5 stars

My mini Kol is awesome!

My mini Kol is awesome!
Easy to clean. Filters are inexpensive to maintain. It’s like smoking out of a fresh pipe every time! And the hit is soooo smooth! I use marijuana medicinally and this is an awesome measured dose I can hit every couple hours. The greatest purchase I have made for my marijuana usage!

July 27, 2023
Unprompted review
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Reply from HØJ

Like we always say, small pipe but same big experience! Thank you Jessica :)

Rated 5 out of 5 stars

Hoj Products/Consumer review

The quality of the product and the innovation behind it is what sold me on this company. It’s hard to appreciate the engineering of these crafted pieces without physically holding one in your hand, from the “Herb slicer” to the cast aluminum forever pipe…with cooling features…truly unique and craft designed pieces…besides the fact the products actually improve your smoking experience (Klip herb slicer) from increased potency and a smooth cool draw through the Kol pipe. I “highly” recommend any of the current Hoj products being offered as I’ve tried them all. I’m excited for their new products in the future as well. Innovation, ergonomics, quality and function.

July 27, 2023
Unprompted review
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Reply from HØJ

Thank you, Rob! Your review made our day :)

Rated 5 out of 5 stars

Hoj has incredibly high quality…

Hoj has incredibly high quality products

It's almost a shame they only make the products they do, I'd trust them to build anything. It's not just form, their products function perfectly and are built to last. I've had their products for 3 years and they work like day 1.

July 26, 2023
Unprompted review
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Reply from HØJ

This means the world, Alex! We hope you enjoy them for a lifetime :)

Rated 5 out of 5 stars

I've been using the Hoj pipe everyday…

I've been using the Hoj pipe everyday since purchasing in June 2022. It's wonderful. Never gets too hot, smooth pull, easy to clean, incredibly well designed. Gets lots of compliments whenever friends are over. The magnetic cork case is the cherry on top - incredibly useful. 5 stars all around.

July 27, 2023
Unprompted review
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Reply from HØJ

Thank you, David! So happy you’re part of the revolution. We can’t wait to show you what we have coming next!

Rated 5 out of 5 stars

Truly great items.

HOJ provides a fantastic product and excellent customer experience. I've purchased the KLIP and the KOL Mini, and they are both exceptionally well-engineered and well-made products, in general but ESPECIALLY in the cannabis space at this time. There's a growing upswell of good accessories out there and HOJ is, in my opinion, leading the pack. Highly, highly recommended.

July 27, 2023
Unprompted review
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Reply from HØJ

Andrew, you're amazing! We can't thank you enough for writing such an honest, positive review. Everyday we are humbled by our customers' support, we only exist because of you :)

Rated 2 out of 5 stars

Beautiful products but awkward and easily breakable

When I first came across HOJ, I was so enamored by their visual aesthetic and obvious care about their product and customers that I immediately purchased the Mini. After using and enjoying that pipe for a few months, I decided to upgrade to the regular 2.0 pipe and the KLIP grinder. These things look cool and feel substantial, which I loved. They get constant compliments as well.

However, I had problems with the KLIP grinder immediately. It feels smooth to use but it has a really tough time actually grinding up herbs. It would grind maybe a third of the herb before I'd have to go in and push and pull the buds to be positioned in a way in which the blades could cut. Sometimes I'd have to do this multiple times. When it grinds, it's great! But it's too much putzing around with the buds to get them in a position where they'll actually be ground up. I also tried The Funnel and found it to be incredibly clunky dispensing herb with a grinder that doesn't do the best job of feeding the buds through the blades. I abandoned The Funnel almost immediatley and I also no longer use the Klip.

The HOJ 2.0 was great for a long while and I recommended it to many friends. It's incredibly easy to clean which is what I loved about it. However, about 6 months into owning the pipe, it became warped somehow and the magnets would no longer form a tight seal rendering the pipe useless. I'm not sure how this happened - I'd always taken care of the pipe and never dropped it. I contacted their support and they very kindly replaced it after I submitted video of the misaligned pipe.

The second pipe also got subtly warped a few months into owning the pipe. I can't tell you how frustrated I was when the pull started to get weaker and weaker. I eventually abandoned the pipe altogether and moved on to a more traditional pipe from a local store.

The screens are totally legit, though!

Out of the five products I've purchased from HOJ (the mini pipe, the 2.0 pipe, the Klip, the Funnel, and the screens), only the original Mini and the screens remain. My husband loves it and uses it frequently. Perhaps the significantly smaller size helps keep it from warping - I'm not sure.

April 7, 2023
Unprompted review
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Reply from HØJ

So sorry this has been your experience! We appreciate your review. Our team is always available to assist, so please feel free to send an email to help@hoj.life and we will do our best to find a solution for you :)

Rated 5 out of 5 stars

We absolutely love our HOJ pipe

We absolutely love our HOJ pipe and have purchased as gifts to others now too. I had stopped using a pipe over a decade ago due to the residue buildup and difficulty to clean.
HOJ is a game changer. We just pull the two halves apart and wipe with alcohol pad.

July 27, 2023
Unprompted review
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Reply from HØJ

This is really special to us, Tawnie! We're so glad you find it to easy to clean, we designed it that way for a reason. Thank you again for your support and for leaving us a 5-star review. We wish you a lovely day!

Rated 5 out of 5 stars

Great product

Great product. I love that it can be cleaned for a fresh sesh everytime.

July 27, 2023
Unprompted review
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Reply from HØJ

We love that about it too, Rafael! Thank you for being a part of the new high with us. We appreciate you more than you know :)

Rated 5 out of 5 stars

Love the product

Love the product! Feels great in the hand and. Pleasure to look ar

July 27, 2023
Unprompted review
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Reply from HØJ

As it should be, Rich! Thank you so much for your review :)

Rated 3 out of 5 stars

Pipe (KOL) good. Grinder (KILP) not so good.

Kol pipe version 1 is an awesome pipe.
Best I’ve ever had.
Excellent for flowers as well as hash.
Klip grinder on the other hand, has one advantage in slicing the flower instead of mashing it, but it still needs ALOT more R&D before releasing it to the public.
I have already informed the company of this.

August 24, 2022
Unprompted review
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Reply from HØJ

We hear you, Mark! Everyone's experience is different, and KLIP does take some getting used to at first. We're working on a locking mechanism as we've mentioned and we look forward to sharing more soon :)

Rated 5 out of 5 stars

Game Changer

Couldn’t be happier with this pipe for several reasons.

1) a smooth smoke
2) easy to clean
3) durable
4) travel case is convenient
5) looks and feels awesome

It’s more expensive than a regular pipe. But its built to last and is a high end smoking experience. I expect to have this pipe for my entire life, because it is so durable and easy to clean. The love i have for this pipe is similar to the love a mother has for her new born child.

July 27, 2023
Unprompted review
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Reply from HØJ

Thank you, Mike! KØL is our baby too, we worked very hard on designing it. Have no doubt as we all personally evolve so will our products. Thank you again for being a part of the journey with us!

Rated 5 out of 5 stars

Great stuff

Tried it on a whim and was fantastic, glad I did.

July 27, 2023
Unprompted review
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Reply from HØJ

We're glad you did too, Christopher! Welcome to the new high.

Rated 5 out of 5 stars

KØL pipe for the win

KØL pipe significantly cools down hits. Easiest to clean. Good quality.

September 5, 2022
Unprompted review
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Reply from HØJ

Thank you, Carson! It means the world to our team.

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