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See what reviewers are saying

Rated 1 out of 5 stars

Another customer scammed here. Black Friday sale announced, spent around £150, have received nothing and no correspondence from the company, despite emailing around 5 times now. Looks like my money... See more

Rated 1 out of 5 stars

The Product itself is an amazing Idea and functions very well. however, that's where the good stops. The Companies main website (shopify) is now offline, and most distributors either have limited supp... See more

Rated 1 out of 5 stars

2 issues; ordered replacement blades 6 weeks ago. then decided to clean grinder, only had 3 months, noticed coating coming off. after numerous emails was asked by simon the founder, would i like rep... See more

Rated 5 out of 5 stars

I've been using the Hoj pipe everyday since purchasing in June 2022. It's wonderful. Never gets too hot, smooth pull, easy to clean, incredibly well designed. Gets lots of compliments whenever friends... See more

Company replied

Company details

  1. Cannabis store

Written by the company

Danish designed herb accessories.


Contact info

2.1

Poor

TrustScore 2 out of 5

63 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have been a smoker for 40 years

I have been a smoker for 40 years. I've had dozens of various pipes. NONE COMPARE! I have used my mini kol exclusively since I got it. It's simply the best. I will give another honest review when I finally get a klip and a pack of Hamp papers. Simon has done a wonderful service to smokers worldwide.

July 27, 2023
Unprompted review
HØJ logo

Reply from HØJ

Hello John, thank you for taking the time to share your experience with KØL and for recommending it so highly to everyone else. We feel very lucky to have customers who love our products as much as we do. We've put our blood, hearts and soul into the making of our products and feedback like this makes it all worth it for us. Thank you again for being part of the revolution!

Rated 5 out of 5 stars

Endurance

5 years and still going strong! 100% Worth it!

July 27, 2023
Unprompted review
HØJ logo

Reply from HØJ

Fantastic news! Thank you for leaving a review. Welcome to the new high.

Rated 5 out of 5 stars

Great looking quality grinder

Great looking quality grinder, works better than al the other Grinders that I had previously. Easy to clean, never using another again

July 26, 2023
Unprompted review
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Reply from HØJ

Hello Cedric, thank you so much for rating KLIP so highly! Reading your review made our day :) We feel very lucky to customers like you who help spread the word about our products and give us feedback like this. Welcome to the new high!

Rated 5 out of 5 stars

Perfect product

Perfect product. Totally durable, easy to clean, lovely case. And shipped to Alaska!

Edit: I've owned it for maybe a year.

July 25, 2023
Unprompted review
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Reply from HØJ

We love our customers from near and far! Thank you for sharing your review, Kelly :)

Rated 5 out of 5 stars

High Times

The products has been excellent and the service has been great. You have shown excellent customers service and you keep your products up to date.

July 27, 2023
Unprompted review
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Reply from HØJ

Hello Victor, you are too kind! Thank you so much for this review. The feeling is mutual :)

Rated 5 out of 5 stars

Where to begin… it started with a pipe

Where to begin…
I started with the KÖL pipe. After enjoying its easy and smooth draw, I was hooked. But that’s not the end of the story.
I kept reading about the KLIP and how good the grind is after using it.
I took a long time, justifying buying and using the KLIP. After I finally decided to get one, I practically threw out all of my previous grinders (both manual and powered). With its interchangeable blades, you can pick the grind texture for any occasion. I stay with the M or F screens. Perfect size for pipe or cone filling.
And, all of it comes clean as a whistle with a little alcohol soak followed by a soap and water clean up. You can even replace the floating blade and backup plate when they wear and grinding seems tough.
It also has a fine screen underneath the grind capture compartment for capturing Kief during grinding. All of the pieces are held together with very strong magnets.
Great design and execution. I’m a retired tool designer and maker, and this, as well as the other products they manufacture, are in my opinion, the finest quality I’ve come across. I highly recommend you to check them out.

December 16, 2022
Unprompted review
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Reply from HØJ

KØL and KLIP are better together! We can't thank you enough for taking the time to leave a review like this. There is nothing better than a clean slice, fluffy herb and smooth hits. Thank you for your support and helping us spread the word :)

Rated 5 out of 5 stars

Elegant yet durable

Simply down to earth quality products that actually stand up to everyday use and abuse

The staff are a delight to correspond with and very professional

December 1, 2022
Unprompted review
HØJ logo

Reply from HØJ

You're the best, Terrell! Thank you for your 5-star review :)

Rated 5 out of 5 stars

Great product

Great product
Great costumer service
Even better product

July 19, 2023
Unprompted review
HØJ logo

Reply from HØJ

Rodrigo, this means the world! Thank you - we only exist because of you :)

Rated 5 out of 5 stars

The cleaning of your pipes

The cleaning of your pipes. Is great and easy. It also has a cooler hit. No hot ash with your pipe.

July 20, 2023
Unprompted review
HØJ logo

Reply from HØJ

It's one of our favorite things about KØL :) Welcome to the new high!

Rated 5 out of 5 stars

Amazing grinders!!!!

Amazing grinders!!!!! I have the mini also the big one. Hoping you get blades in need for both

November 10, 2022
Unprompted review
HØJ logo

Reply from HØJ

Hello Maria, we love that you love KLIP as much as we do! Blades are in stock now on our website if you would like to purchase a spare set :)

Rated 5 out of 5 stars

I'm in love with my KØL mini pipe!

I'm in love with KOL mini! Its portability and how easy it is to clean is what I've been looking for in a pipe for a while. Great quality.

June 2, 2023
Unprompted review
HØJ logo

Reply from HØJ

Glad to hearing you're loving it, Max! KØL mini is small but mighty ;)

Rated 5 out of 5 stars

Amazing Pipe køl is

Amazing Pipe køl is. Got the big one. It brings cool joyful vibes when I share smokes using the tool køl.

Best customer service ever.

August 26, 2022
Unprompted review
HØJ logo

Reply from HØJ

Hello Jose, thank you for mentioning our customer service! Our team truly loves working with amazing customers like you. We are so grateful to have you join the revolution with us :)

Rated 5 out of 5 stars

Kief a plenty

The best part of the experience is the remnants of the flower. Each will give you a good amount of Kief. Great for topping of each bowl. Easy to clean as you need to keep edges sharp. Makes flower fluff nice.

July 19, 2023
Unprompted review
HØJ logo

Reply from HØJ

Yes, this is a major plus with KLIP! We love that you notice the difference. Thank you for your review!

Rated 5 out of 5 stars

Fantastic Grinder, iconic design.

A perfect piece of engineering wonder, this grinder is as efficient as it is beautiful. A genuine game changer.

July 26, 2023
Unprompted review
HØJ logo

Reply from HØJ

Thank you so much, Dan! We appreciate the kind words and for taking the time to leave a review. Thank you again for being an awesome customer of HØJ.

Rated 5 out of 5 stars

Smooth Smoke

I purchased the HOJ pipe Jr. It was nice to get the screens included and to be stainless steel, very durable. To clean the pipe with the magnetic pipe halves was an interesting and helpful advantage. It did seem that with all the inside design, it seem to need to be cleaned more often than a regular pipe. But once cleaned, it was back to peaceful, no coughing Smooth Smoke. Thank you for your visionary view for the smoking device. Once the grinder comes back in stock, I would love to get one of those.

July 26, 2023
Unprompted review
HØJ logo

Reply from HØJ

Hello Kenneth, nothing makes us happier to hear! We appreciate the 5-star review and hope you continue to enjoy your KØL mini :)

Rated 5 out of 5 stars

A well made, well thought out design, easy to clean.

The pipe we purchased from Hoj is not only a very well styled piece, but its unique design makes it very easy to clean , also allows a cooler inhale due to the raised areas between pipe halves .

April 21, 2023
Unprompted review
HØJ logo

Reply from HØJ

We love this, Scott! Thank you for inspiring us to keep innovating. We've got a lot more where that came from, stay tuned.

Rated 2 out of 5 stars

Product arrived in a terrible state

Product arrived in a terrible state, and the product finish did not match the price tag

(Edit 1) HOWEVER Høj got in touch very quickly to say that it was a one off and that they would replace it and that they were unhappy that it wasn't up to their normal standards, will update when replacement unit arrives, but cannot fault customer service so far.

July 6, 2023
Unprompted review
HØJ logo

Reply from HØJ

Hello Gary, we're so sorry to hear your KLIP arrived in the state it did! We're here to help make this right for you, and glad you received our last email. Please keep us posted if anything :)

Rated 1 out of 5 stars

11-23-2022 Do Not Purchase Anything From HOJ.Life

11-23-2022 Have been trying to return item for refund for 2 weeks. This company will not response to any of my emails. Do not buy anything from this HOJ.Life website unless you want to be scammed.

November 22, 2022
HØJ logo

Reply from HØJ

Hello Lee! We tried reaching out a few times with a return label but we're not sure you received our emails. We'd be more than happy to accept your return back and issue a refund. Please reply to our latest email or send an email to help@hoj.life. We'd like to make this right for you :)

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