I just made my first reservation with Hola, and can only comment on their customer service. I accidentally sent a message intended for my daughter about our rental to Hola, and was surprised to immed... See more
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Hola Car Rentals is a leading American technology-driven car rental company, headquartered in Florida, with a global network of partners in over 100 countries. We offer a transparent and exceptional car rental experience by partnering with trusted rental agencies in the United States, including Alamo, National, Avis, Hertz, Dollar, Thrifty, and Budget. Our extensive fleet caters to all needs, from compact cars to luxury sedans. With services available across the United States, Hola Car Rentals has become synonymous with transparency, ensuring clients have all the information they need to make informed decisions and enjoy a seamless, stress-free car rental experience.
Contact info
3590 Rockerman Rd, 33133, Miami, United States
- 7869998312
- soporte@holacarrentals.com
- holacarrentals.com
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Replied to 10% of negative reviews
Typically replies within 1 week
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Easy booking system tried different…
Easy booking system tried different comparison sites this was best,would book again
Booking process und the price
Smooth booking process
Easy to navigate and to understand what…
Easy to navigate and to understand what is going on.
Hola Car Rentals made it really easy to…
Hola Car Rentals made it really easy to organise car hire in America. The website is clear and concise. All the information is easy to follow. The car I chose was really good value for money with a 45% discount. Every aspect of the car could be viewed and there was no added cost for a an extra driver. The booking process was quicky and easy. I highly recommend this car hire company.
Best price and great after sale service!
The price is always the best, but the included insurance coverage is awesome. My parents and friends used them last year. The car rental company forced them to purchase extra insurance at the desk. Hola came to the rescue afterwards and got them the credit back afterwards for it. Service is awesome. So I am using them myself now.
Superb
I have used hola Car rentals a few times now and I’ve always recommended them to my family
On this occasion, I had a Breakdown and I have to say it was the easiest Breakdown I have ever had.
From the beginning, the girl at the other end of the phone was supportive and compassionate
She personally took it upon herself to Rush my Claim through and everything was sorted within a few days.
I would definitely recommend this Hire company
I had so many extras within my rental,
Very easy to book with reputable…
Very easy to book with reputable company based inside the airport
Fantastic price
Fantastic price and really easy to book. Best price I could find and booking could not be easier! Additional driver include as well! Superb 👌
Fantastic customer service
I had to modify a booking. Cardeth Natalia made the whole process seamless and easy.What a fantastic company to deal with. Highly recommended. I got a really great deal.
Amazing company
Amazing company
The service was 10/10 and they are super helpful and fast!
EXCELLENT CUSTOMER SERVICE
When we arrived at the Orlando airport after a long flight, Hertz would not honour the paid car rental we reserved through HOLA. ( we left the airport without a car because Hertz wanted to charge us double what we already paid)
While still at the airport my husband contacted HOLA and explained what happened and they immediately responded and provided a refund. WOW, was not expecting that.
We ended up getting a car later and not at the airport…..but thank you HOLA for making a stressful situation easier to deal with.
I would book through HOLA again based off their excellent customer service.
***NOTE: the World Cup was playing down in Miami which is why we feel Hertz gave us some weird lie about why they couldn’t honour our confirmation
So simple and easy literally 3 clicks!
So simple and easy literally 3 clicks!
My Avis overcharging issue was…
My Avis overcharging issue was clearedup and refunded quickly. Great customer service
Excellent response time
Excellent response time. Always trying to have the best offer for customers without any additional surcharges or back door costs.
Also the service after the booking is the best I did experience so far. Normally agencies do not care much after the booking is finalized respectively finished. Here I could get back money from an insurance I did not ask for.
Great Customer Service
I just made my first reservation with Hola, and can only comment on their customer service.
I accidentally sent a message intended for my daughter about our rental to Hola, and was surprised to immediately received a helpful response from Hola. They also subsequently promptly answered all of my other queries. Quite impressive.
Great company.
Great company. Very good prices with a very comprehensive list of extras. Easy to book with very clear paperwork.
I had a problem when collecting car from Hertz Orlando Airport. The issue was resolved by Hola in amazingly good time. Well done Sofia.
Easy to book
Easy to book, let's see how the pick up and drive experience goes!
It was really easy to book and the…
It was really easy to book and the price options were really good. The website was very user friendly
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