Holden Group Reviews 

I have been a Holden Renault customer for many years and it has always been a pleasure to be helped by Matt Buttle. He is knowledgeable and current with the latest information and vehicle updates from Renault, he is also one of the very few men on the customer service side of the automotive sector who does not assume I know nothing because I am female, quite the opposite. I would say that as a whole, the men working for Holden Renault do not take it for granted that you know nothing about cars, unlike some other manufacturers. I also appreciate it when I can have a laugh with Matt and a bit of gentle banter, I have always enjoyed this.

Quick efficient service from Samantha Fuller today, who helped schedule a fix following a recall. Samantha was able to answer all the questions I had, great customer service.

Helpfull and friendly service over the phone. Followed by confirmation email..

Received an email from Renault regarding a required check on our car. Called Norwich and was rapidly given an appointment.

Booking my service and MOT was very easy and Lisa who assisted with the call was lovely to speak to and very helpful
Good company all round great customer service 👍

Matthew Buttle was very helpful and informative

Called the service department at the Norwich branch to book a vehicle in for a recall repair. Ron Eskdale was incredibly helpful and professional, and made the whole process effortless. A pleasure to do business with.

Matthew Buttle at the Crimplesham garage was friendly and extremely helpful booking my car in for a service and MOT.

Very happy with the service provided by Ron Eskdale

Spoke to Samantha and she was very helpful in booking my Darcia in for the SOS to be checked.
Looking forward to giving a further review when the fault has been rectified
Dennis Rowell

Dealt with efficiently by Samantha when requesting for my car to be serviced by providing me with the requested information.

Matthew was very helpful and very understanding 10 out of 10 for customer care

Spoke to Matthew Buttle to book in for a service. Mathew very helpful, clear and consite.

Excellent!

Rang to arrange a service and mot for our xc40 and spoke to Samantha Fuller. She has a lovely telephone manner - friendly, professional and helpful. I really appreciate first of all, being reminded when our service is due, and then an informed conversation about what might be required given our last visit, then being given an indication of likely cost, and then finally, having it all confirmed by email almost immediately. Thank you.

Got my car booked in really quickly by Samantha, great service

Sam Fuller helpfully called to remind me of service due soon and efficiently booked in for mutually convenient date.

Lisa Henry gave me a call to remind me my Kia was due it's annual service. This was a good call, from a very friendly lady, and a suitable time/date was found. Good customer service.

Thanks Ron for calling me back multiple times to get my car booked in. Appreciate that and getting the service and mot booked in quickly. Many thanks and see you soon at the new location!

Bought a Kia Sportage through their event. The whole event was completely stress free from looking over their choice of cars, taking the Sportage for a test drive to signing on the dotted line. Andy Thompson the salesman was excellentand was able to answer all our questions. The branch manager was very friendly came over and thanked us for our custom. If only all purchases were this easy and stress free.