Holiday 101 Reviews 

304
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Emailed Alex to be added to a cruise with a group of friends that had already booked with him. Response was super quick. Price better than booking directly with P&O, plus Alex included transport to So... See more

Company replied

Rated 5 out of 5 stars

Alex has gone above and beyond what we expected of him. He has saved us 100's of pounds on cruise and is more than happy to answer any questions/queries/worries no matter how small, irrelevant or stup... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic from start to finish! I booked our Canadian road trip to the Rockies with Alex using Canadian Affair’s Best of Western Canada package, and I honestly couldn’t recomme... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Booked our last four cruises with Alex and have another lined up for later in the year. He has always beaten every other quote from other agents and has always been reliable and e... See more

Company replied

Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Ski Holidays
  5. Travel Aggregator
  6. Travel Clinic

Written by the company

Back to basics with Holiday 101! Multi Award-Winning family owned travel agency. Making your holiday booking simple. We offer great pricing & fantastic service with the added benefit of NO call centres, NO long holds, NO Automated systems. ABTA/ATOL protected. Book with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

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4.9

All reviews

(304)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

wonderful customer service

Friendly, professional service provided straight away from the initial discussion. Lots of advice and support given. Very reliable; can be contacted anytime for answering questions. We are extremely satisfied customers..

July 30, 2023
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Reply from Holiday 101

Thanks Julie

Rated 5 out of 5 stars

Alex is brilliant

Alex is friendly, efficient and always returns calls promptly. Can't fault the service we receive from him, so much so that we wouldn't go through anyone else now.

August 23, 2023
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Reply from Holiday 101

Thanks Alwyn

Rated 5 out of 5 stars

Our party of 8 have booked numerous…

Our party of 8 have booked numerous cruises with Alex . Would highly recommend him as his customer service is 10 out of 10. Nothing is to much bother and his response to any queries is very swift

August 23, 2023
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Reply from Holiday 101

Thanks Marilyn

Rated 5 out of 5 stars

A fantastic booking experience

So having booked one cruise with Alex before, I knew he would be super attentive and helpful. This one was slightly more complicated and involved him contacting the company a lot on my behalf and nothing was too much of a bother for him. Prompt responses to the emails I sent and very helpful. Goes over and above to help you and an excellent agent. I will be booking more with him in the future.

August 20, 2023
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Reply from Holiday 101

Thanks Andrew

Rated 5 out of 5 stars

Alex is exceptional

Alex is exceptional! Can't thank him enough for all his advice and guidance in helping us to book our first cruise, as it was a daunting task and Alex made it a breeze! Really looking forward to our first cruise experience next summer! Thanks Alex

August 19, 2023
Unprompted review
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Reply from Holiday 101

Thanks Lynsey

Rated 5 out of 5 stars

Great to deal with

Alex always gives quick responses and efficient and friendly and very helpful would use him again for sure

August 18, 2023
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Reply from Holiday 101

thanks Sharon

Rated 5 out of 5 stars

Better than booking direct!

We are really pleased that we booked through Alex, he was incredibly easy to get reach either by phone or E-Mail and was really prompt in actioning any requests. He also adds a personal touch which is really nice and reassuring. We heard of people that were having to deal with P&O directly and were waiting 90+ minutes just for them to answer the phone so we're so happy we didn't have to experience that thanks to booking with Alex! Great work, we will be booking again through Alex for sure and recommending him!

August 8, 2023
Unprompted review
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Reply from Holiday 101

Thanks Alex

Rated 5 out of 5 stars

First cruise booking and definately not the last !

Alex was very responsive to all my messages whilst arranging our first cruise with cruisingexpert. He sought to ensure I had the most cost effective solution for my needs. Will definately be using Alex again for my next cruise !

August 4, 2023
Unprompted review
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Reply from Holiday 101

Thanks Ian

Rated 5 out of 5 stars

Excellent Service - 5 Star

Alex has been great organising our first cruise, always happy to answer our questions and made the whole process very easy and straight forward. Highly recommend and would use again.

August 6, 2023
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Reply from Holiday 101

thanks Kraig

Rated 5 out of 5 stars

Cruise at Christmas

Have used Alex a few times now and he has never let us down. Gives great options and helps you make the right options. Alex lets you know all about the cruise with very useful information.
Top class agent to use.

July 30, 2023
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Reply from Holiday 101

Thanks Jim

Rated 5 out of 5 stars

Booked with Alex from Hays over a year…

Booked with Alex from Hays over a year before traveling . I had lots to ask and be guided over on the lead up to travelling and he was always there to answer anything almost immediately day or night . Excellent service . Made everything so much easier .

July 29, 2023
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Reply from Holiday 101

Thanks Sara

Rated 5 out of 5 stars

Great deal and great service

Great deal and great service, would definitely recommend Alex to book with. First time to book with an independent travel agent and it was faultless. Thanks 😊

July 30, 2023
Unprompted review
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Reply from Holiday 101

Thanks Liz

Rated 5 out of 5 stars

Excellent service

Excellent service its first class.
Very informative with information about the cruise holiday.
Very reassuring and takes care of all the necessary details of the cruise holiday.
I'm very happy with the service from start to finished of booking my holiday cruise.
Definitely will highly recommend it to friends and family.

July 23, 2023
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Reply from Holiday 101

Thanks Jenny

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