Horrible experience! Sold me a flight as Qatar airways, but did not inform me that it was actually with British Airways (an airline I despise). I was missold my flight and was provided no as... See more
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See what reviewers are saying
I recently had a phone call with Zoya Khuneja regarding my flight booking, and I was very pleased with the service. She was professional, patient, and extremely helpful in addressing my queries. Her f... See more
We used Holidaycart to book tickets twice and both times the issue was exactly the same - we did not receive our e-tickets. I had to call their support lines in Australia and the UK in order to get a... See more
I booked my ticket last minute and didn’t realise it didn’t include luggage. I was soo stressed, but fortunately, was able to connect with your London office and speak with William. It was a pleasure... See more
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Positive Resolution after Initial Frustration with HolidayCart
I am updating my review and rating for HolidayCart (Booking ID - HCUK9938). I initially booked a ticket and paid in full; however, the next day, I received a call informing me that the ticket price had increased by £600—almost double the original amount. Frustrated, I left a negative review here.
Customer service then discussed the issue, offering a new ticket with a slight date change and a smaller price increase of £187. I accepted this solution, as it resolved my problem. I’m pleased that the company responded well to my complaint, handled it professionally, and achieved a good service recovery. Overall, I am satisfied with the resolution and would consider booking with them again.

Reply from Holidaycart
Very good jain
Customer service
She was very helpful and understandable, she really understood my needs of travel and make me go through every single step of it
I am so pleased of her
Exposed
Exposed as a scam. Credit card company and bank blocking their attempts to take money. Action Fraud ( UK Govt. ) investigating them. This bogus company is close to being exposed. Don't trust them or give them money. Report them.
Scammers operating from india
Holiday cart is not registered in the UK. They've registered under the name of EMEIA TRAVEL MART Ltd Company number 11576383. Address on their website is wrong and business is being operated from india. Ask your bank to issue you a refund as these are scammers. Directors are Indian nationals with residency in India.
Kunal Goel
Correspondence address
42-44, Bishopsgate, London, England, EC2N 4AH
Role Active
Director
Date of birth
July 1988
Appointed on
1 April 2020
Nationality
Indian
Country of residence
India
Occupation
Sales Director
Nikhil Mohan
Nationality
Indian
Country of residence
India
Occupation
Sales Director
KAUR, Jaspal
Correspondence address
42-44, Bishopsgate, London, England, EC2N 4AH
Role Resigned
Director
Date of birth
August 1962
Appointed on
23 November 2018
Resigned on
30 May 2024
Nationality
British
Country of residence
England
Occupation
Administrator
Scam
Scam! scam! scam!
Please do not buy any kind of tickets from this website they are scammers
They offer you cheap flights but when you pay them they don't send you the tickets and ask for more money.
All five stars are fake
Helpful and professional customer…
Helpful and professional customer service
Ishika was very helpful and made things…
Ishika was very helpful and made things very smooth.
Scammers and fraud company
Scammers and fraud company. Never use them to book any flight. I booked the flights using their website and tickets were supposed to issue in 48 hours. But i got a call from them asking for £5k additional. When requested to cancel the booking they were very rude and said you are on waitlist and they can't cancel the booking.
TRASH SERVICE + SCAMMERS
These people are scammers, not a real company, taking advantage of people's needs in terms of finding plane tickets for flights.. once you get an order on their website they ask for more money, adding the prices up and up until it gets to a certain point.. and at the end no tickets are even there and your money is stolen.
Thank you for your help Nancy
Thank you for your help Nancy, you seemed very kind and helpful.
Wonderful experience,with radhika.
Wonderful experience,with radhika as she explained everything to me very well.
Thank you.
Scammers. Don't get scammed
Absolute terrible company. Scammers.
They offer you tickets that are not real.
Don't listen to anything they offer you, just open up a refund claim with your bank. They are human garbage.
I have all their personal names and will be taking legal action.
This is a fake travel company as others…
This is a fake travel company as others said in their reviews , the same said to me that my ticket is on waiting list and i have to pay more money to get it confirmed . the lady who was on the call was very rude and started shouting and hang up the call when i said i cant pay more for the ticket i booked . BECAREFUL WITH THIS FRAUD SITE .
Miss Ishika
Miss Ishika, has been really nice and always on top of things. Made things easier for me and have been very coordinative.
Nice speaking give nice information…
Nice speaking give nice information ishika batra call on time and give correct information
Great customer service from Zoya
Zoya was very helpful she contacted me to update me about my up coming flight she has great customer service would recommend this company for flights
Careful careful careful
Be careful all of customers, they offered cheap flight when you paid they tell you that is not ticket and you have to increase your payment if you do not they do not want to give back money
Ishika batra excellent customer support batra has been supportive in…
Ishika batra has been supportive in assisting with smooth web check inn and answered all my queries related to my upcoming flight.
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