holidaycottages.co.uk Reviews 

Amazing location, super comfy and owners had thought of literally everything . Beds and sofas were really comfy, hot tub was great as was the outdoor shower and river at the bottom of the garden. Kitchen so well stocked and the Welsh cakes and butter were delicious. Very friendly hosts and prompt to reply to any queries. Property is in the middle of nowhere so really feel you've escaped. Note feather pillows in case any allergy sufferers!

Great place to stay. Comfortable, clean with access to local amenities.
Location perfect.

Very well kitted out accommodation. Very confortable and very peaceful. Easy access to walks and at the same time easy access to shops should you need them.

Second time we have stayed at this property. Ideally located very near to harbour and all local amenities. Clean and tidy with all the things you may need during your stay.
We booked last year but had to cancel and owners kindly held our deposit over to a booking this year.

High Standards Met

The cottage we stayed in perfectly suited our needs - it was well equipped, extremely clean and well maintained and was conveniently located for pubs/restaurants, Chatsworth and local shop.

Booking was easy and communication/information provided was clear.

Recommend fully!

The property itself was beautiful with a gorgeous view of the lake, beds were comfortable and we enjoyed the extras like the hot tub and pool table. We encountered a few minor issues with bedrooms not being configured as requested but the holidaycottages team were responsive and helpful. Ultimately the housekeeping team returned and still didn't set up the beds correctly but we were able to fix this ourselves and were offered a goodwill gesture. There were also some minor cleaning issues and some basics like salt, pepper, bin bags not included which was frustrating hence deducting one star.

A well equipped, comfortable modern bungalow situated in a beautiful part of Dorset, giving access to many attractions.

I have used holidaycottages.co.uk a few times now and everything about the booking process is very easy and they provide you with all the information you need for your stay.

Wonderful position overlooking Bambrough castle, just a short walk to the beach. Husband loved to be able to watch a cricket match from the patio
Apartment excellent in cleanliness and comfort

It has great reviews, the booking process was easy and the beautiful landscape is stunning. Very central for lots of places to visit and places to eat, and all being dog friendly which made our holiday perfect to take our 4 legged friend.

Great customer service and easy to book.

Very disappointed with the cottage. Location was great. Cottage looks amazing in the pictures. But it smelled of dogs,sofa was stained, Floors were dirty. Protective mattress covers were stained and just turned over.🤢
Shower was faulty it was boiling or freezing cold water plus no water pressure from bath taps.
Owner was contacted but no empathy or apology offered.
We left 3 days early.

Lots of houses to choose from, even last minute.

Beautiful lodge in heart of Welburn. Perfect location to explore surrounding area. Very well designed and thoughtful layout. Would recommend.

Very pleasant experience dealing with the company. Good website and quality property. Good and relevant communication throughout.

My family and I arrived late on Saturday evening to find a very good and well presented house, with greeting card wishing us a good stay.
Sunday, Monday, and Tuesday to a large part went by without incident.
Late, very late on the Tuesday evening, (approx 9 pm) my daughter advised that someone was attempting to break in in to the property.
Both my wife and I were in bed asleep at the time, my wife was ill.
My wife, however, did go to the door to attempt to find out what was going on.
My wife was met, with what can only be described by a nasty brute of a woman, who claimed to be the property owner, no evidence, no police in tow to verify the claim, in short, nothing to back up the statements being made.
This woman, then forced her way into the property, demanding to know if we had a dog, and without waiting on a reply, proceeded to deliver a tirade of the property rules, that pets were not allowed, other guests were arriving next week who had asthma, the property would need a deep clean, and the dog would not be allowed on the property or on the furniture within. My wife explained that it was obviously an oversight, and was immediately cut off with the declaration that it was "on the web" and the insistence that the dog must sleep in the car.
The "owner" then left, indicating that she would return the following day to further resolve the matter.
At this point my daughters researched the web seeking evidence that the claim of no pets was true, and whilst it is shown on the owners site it is not clear on the other sites advertising the property.
I did not book the week on the owner's site.
My wife then took our dog to our car and slept with him in the car.
The following morning, after a night were no-one slept, I had a meeting with my friends on the river Brora, during which a representative from Booking contacted me to confirm that the owner would be returning to seek resolution.
I then advised my wife that I would be returning to meet with the owner, as I was a little distance away.
Upon returning to the property, the owner had already been there and left the demand that we vacate the property by Friday, as a whole additional day would be required to deep clean and shampoo the carpets / furniture.( this despite both my daughters also having asthma and have no issue with dogs)
There was no further discussion, no negotiation, the dog could remain on the property. This appeared to negate everything imparted the previous evening and for the next 2 days.
I have questions for Booking,
1. Did the owner contact you?
2. Did you advise the owner of her proposed resolution.
3. Did you advise her of the non-negotiable nature of it.
4. did you advise her to tone down her openly aggressive attitude of the evening before.

I ask because my contract is with Booking and not the owner, yet all dealings seem to have been conducted with the owner. Therefore, I have to assume that Booking are happy with the owners disgraceful behaviour and condone it as such.

As a family we decided to leave on the Wednesday as a family, we did not wish nor need to be held to ransom by such a nasty and vindictive person.

We have been visiting Brora for 20 years or so and have never in all that time experienced a situation such as this. I can quite safely say that this is one property we will never visit again.

I am still contemplating issuing this review and all previous correspondence I have with my legal representatives, not with a view towards seeking recompence, more to highlight the lack of ownership to resolution shown by Booking.

Easy booking and good communication

We really enjoyed our stay, Adam the owner was super nice and friendly, the property was clean and in a lovely location, rural and peaceful but still within just a short drive of some beautiful beaches and Newquay town, would definately recommend 😊

Peaceful and quiet. Handy access to popular resorts/lakes/walks.