holidaycottages.co.uk Reviews 

118,954
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36,656 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the booking process easy and seamless, appreciating the clear communication and straightforward system. Many praised the excellent locations, often described as idyllic, peaceful, and central, offering easy access to attractions, beaches, and local amenities. Properties were frequently highlighted for their high quality, comfort, and being well-equipped, providing everything needed for an enjoyable stay. However, some customers also noted issues with property cleanliness and maintenance, citing dirty floors, unpleasant smells, faulty showers, or tired furnishings. A few other people also felt that certain properties had practical challenges, such as difficult parking, steep access roads, or features not suitable for those with mobility issues.

What people talk about most

Location

Customers consistently note positive experiences with location, often describing it as fantastic, excellent,... See more

Facilities

People report positive experiences with facilities, often describing them as comfortable, well-equipped, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality beds, bed linen, and... See more

Holidays

Clients share positive opinions on holidays, with many reviewers expressing satisfaction with their stays,... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

easy to book and Excellent Accommodation with everything you need for a nice and easy stay in Anglesey. Located in centre of island allows for easy access to all parts, we visited South Stack, Cem... See more

Rated 5 out of 5 stars

We had a lovely week at this beautiful cottage which has been renovated to a very high standard. We loved the kitchen with its island unit and bifold doors. All the rooms are attractive with some reta... See more

Rated 5 out of 5 stars

A wonderful break in this lovely 3 storey cottage with amazing views over the estuary. We spent many evenings in the 1st floor lounge gazing out over the water. We were so lucky with the weather, vi... See more

Rated 5 out of 5 stars

We found the booking process (which was last minute) very smooth and with no issues. Our stay at Prince Cottage was fabulous, the cottage is a real home from home with everything you need for a trul... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

119K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(118,954)

32,588 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely town location

The only reason for the Four Stars is because of the fact the bathroom situation did not work very well for us. Maybe I should have read the description more carefully. But a great cottage with all you could need for a short break.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Service from Holiday Cottages

We booked through Holiday Cottages and were extremely impressed with the whole experience from start to finish. The booking process was straightforward, communication was excellent, and everything was clearly explained, making arranging our holiday completely stress-free.

The property we stayed in exceeded our expectations and was exactly as described, giving us confidence that Holiday Cottages carefully selects and accurately represents the properties they offer. Their attention to detail and professional service made the entire holiday run smoothly.

What stood out most was how easy it was to find and book a cottage that perfectly suited our needs. The quality of accommodation and the high standard of customer service have left a lasting impression.

Based on this experience, we would have no hesitation in using Holiday Cottages again for future breaks and would happily recommend them to family and friends. It's reassuring to know that you can book with confidence and look forward to a relaxing holiday from the moment you make your reservation.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Rosie rail cabin

Rosie rail cabin was perfect for our 3 day stay it was very clean the bed was so comfy & the views are amazing , location was great & the dairy barn on site serves good food & amazing cakes
The hosts left a lovely welcome pack much appreciated
Will definitely be back for another stay 😁

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Perfection 👌

We had the most wonderful stay at Oxwood Barn. The barn is perfect in every way. There is loads of room and every detail has been thought about, from the boot cupboard to the automatic hallway lights! It is immaculately clean and really well maintained. The secure garden and huge paddock were also a bonus and very much enjoyed by us and our three dogs.
The owners Simon & Janet are lovely, and on hand if you need them. The welcome basket is amazing 😊
There are some beautiful places to visit nearby and lots of public footpaths around the barn. There is a lovely pub about 20 mins walk away where we had a superb Sunday lunch.
We would love to return and would highly recommend this property.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful stay

Hosts have renovated the annex to a very high standard. 5 star accommodation! Attention to detail second to none.

Location: close to village amenities and close links in Edinburgh. Hosts are very accommodating.

Thoroughly enjoyed our stay and look forward to booking again. Highly recommend.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely cottage

Lovely cottage, very well equipped. Quiet location but close to town and the owners are very helpful and accommodating

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and straightforward

We booked two cottages with Holiday Cottages for our two week holiday in Scotland. Everything was very straightforward and clear, from selection through to booking and arriving. Both cottages exactly as described and pictured.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

We had the best time at the cottage with our little dog

We had the best time at the cottage, it immediately felt like home. The layout it fantastic with lots of room, including in the kitchen. We loved using the hot tub and the undercover garden area was brilliant in the heat of the day. Very large garden all to yourself too, so we spent a lot of time in it. The setting in the surroundings was also fabulous, we were encouraged to explore the area and really enjoyed it. The recommendations of places to eat were well thought out, our recommendation is The Duck at Yeoford, we had 2 amazing meals there and it is a very simple short drive to get there. Thank you to the owners for welcoming us and making our stay so good.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

It's a great house for a family group

It's a great house, huge enough for you to feel you had space. There were 13of us, adults and teenagers and 2 dogs. We would definitely stay there again as we felt like we hadn't seen everything around the area.

July 17, 2026
Unprompted review
Rated 2 out of 5 stars

Needs improvements, repairs and proper cleaning

A nice location with valued parking space (though very difficult to get into with a large car). However, it's uncomfortable with intense heat from the courtyard and no shade. Cleaning is totally inadequate - filthy sofa, cobwebs, grime and limescale. Kettle had to be descaled twice before we could use it. Fridge is tiny and crockery inadequate for 4 adults. Dangerous toilet set that slides off the rim. Cheap interior décor that's mismatched in style. Broken and faulty items have not been fixed for years, despite being raised by many visitors. For price I expected a more comfortable, thoroughly clean home that's well equipped.

July 4, 2026
Unprompted review
holidaycottages.co.uk logo

Reply from holidaycottages.co.uk

Dear Sarah,

Thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with your experience.

We would like the opportunity to investigate the concerns you've raised further. To enable us to do this, we have requested your booking reference number and would be grateful if you could provide this at your earliest convenience.

Once we have your booking details, we will review the matter thoroughly and be in touch.

Kind regards,
Holidaycottages.co.uk

Rated 5 out of 5 stars

Lovely little cottage

We had a lovely week's stay at the Piggery. Great location for north and south coasts. Helpful, friendly and welcoming hosts. Would definitely return and recommend.

July 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look