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See what reviewers are saying

Rated 1 out of 5 stars

This company is scammers they scammed us from 648 pounds and nit sent any holiday details over and everytime we ring the number we just get put on hold

Rated 1 out of 5 stars

Still waiting for refund since May , getting silly offers , they owe me 1087 , yet offered 680 , no thanks ,, anyone who has had or is having issues getting refund , plz contact rip off Britain. Pow... See more

Rated 1 out of 5 stars

AVOID - WORST COMPANY AND CUSTOMER SERVICE EVERY. My holiday got cancelled due to Thomas Cook going under and I STILL HAVE NOT received a refund. It's been 10 months...... The customer service ha... See more

Rated 1 out of 5 stars

Do not use this company my holiday to lanzarote was cancelled 4hours before we were due to fly out .i have sent emails ,messages still waiting for a reply my wife got through on phone and was offered... See more

Company details

  1. Flights Search Site
  2. Hotel
  3. Travel Agency

Information provided by various external sources

Holiday Dew is a leading Travel Brand under trading name of Travelopedia Ltd (2nd Floor, 7 Mackenzie Street, Slough – SL1 1XQ, United Kingdom. Company Reg No: 08168135, Vat No: 199172856) provides cheap flights and low cost Holiday deals to valuable customers. We offer some of the best price Guarantees and a smooth travel experiance. At Holiday Dew your search for flights, hotels and holidays ends and you will love our fast and reliable service provided by specially trained Travel agents. You can book Online by using Visa card, Master card, AMEX and others. We have special deals for selected destinations over the phone. Why wait? come, search and enjoy.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy booking

Alex was a tremendous help and was very informative and helpful.

February 2, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Hi Paddy,

We are really pleased Alex was able to help you in booking your holiday and the agent provided you with all the information you required.

We do hope you have the best time away.

Thanks & Regards,
Admin Team

Rated 5 out of 5 stars

Darren provided a great service very…

Darren provided a great service very polite and professional well done.

January 30, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Hi Kelly,

Thanks so much for your review and amazing feedback on our agent.

We wish you a wonderful time away and will be looking forward to serving you again soon.

Thanks & Regards,
Admin Team

Rated 5 out of 5 stars

:) :)

5 STAR,

Always quick and detailed response to emails!

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

We are about to depart for Prague…

We are about to depart for Prague shortly.
Our booking experience with Dew Holidays was excellent, especially with Alex Parsey, who was very friendly and efficient.
Our booking was very fast and was completed efficiently.
Just hoping that the holiday goes as well.

John

January 24, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Hi John,

Thank you so much for your review.

We are very happy to hear your feedback and that Alex was able to help you find good deal on the holiday.

We wish you a wonderful time away and hope that you book with us again soon.

Thanks & Regards,
Admin Team

Rated 1 out of 5 stars

Disgraceful, NEVER book with them

What a disgrace this company really is, scammed us via our airport transfer to the hotel 3x what we previously agreed. When we tried contacting the company they pretended like this was what was agreed and nothing was wrong. What a bunch of cowboys.

Never Book a holiday with this lot

January 20, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Hi Toby,

We are extremely sorry to read your review. In order for us to look into this further please can you email your details including the number you call from to admin@holidaydew.co.uk

Thanks & Regards,
Admin Team

Rated 5 out of 5 stars

Darren King was very helpful

Darren King was very helpful. he has a good and very accommodating voice.

I would recommend him to any client that would like to go on holiday.

January 15, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Maria,

Thanks a lot for your review and superb feedback which we are very happy to read.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

All the best,
Admin Team

Rated 5 out of 5 stars

Ben Gorman

I phoned and booked a holiday today and spoke with Ben Gorman. Ben was very polite and attentive to my holiday requests. He was a pleasure to speak with. I look forward to speaking with him in the future when I book again.

January 14, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Jason,

Thanks a lot for your review and superb feedback which we are very happy to read.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

All the best,
Admin Team

Rated 5 out of 5 stars

Phoned up to book holiday

Phoned up to book holiday. Very clear and easy to understand. Excellence English translation and explained the holiday details superbly. Giving me clear indications of GMT time departing & local time arriving visa versa.

January 14, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Kevin,

Thanks a lot for your review and superb feedback which we are very happy to read.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

All the best,
Admin Team

Rated 5 out of 5 stars

Fiona was excellent bock my holiday…

Fiona was excellent bock my holiday with her this morning she talked to me all the way through it.first class service .

January 14, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Client,

Thanks for your Positive feedback.

We are pleased to read that you are happy with our service. We will look forward to help you with your next holiday.

Regards,
Admin Team.

Rated 5 out of 5 stars

Great Service from Darren

I will Recomend this company to all, as When I Spoke to Darren regarding my booking, he helped me out a lot great service from him
Thank you so much Darren

January 13, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Wilkinson,

Thank you very much for your review and I have passed on your comments to Darren. We look forward to being of service to you again.

Regards,
Admin Team.

Rated 5 out of 5 stars

I booked a holiday but can't receive…

I booked a holiday but can't receive email confirmation for some reason. Contacted Darren King and he is very helpful. Sorted it out straightaway on the phone. Thank you Darren.

January 13, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Jessica,

Thank you so much for taking time to write about our agent Darren and his service. It has been passed onto him. We look forward for your continuous patronage and hope to serve you in the future.

Hope you have a great time away.

All the best,
Admin Team.

Rated 4 out of 5 stars

We phoned Travolie and spoke to Katy

We phoned Travolie and spoke to Katy. She was a great help as we could not get logged into Ryanair. She identified what the problem was and said she would call back. She did and all was sorted. Well done Katy!

January 13, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Campbell,

Thank you so much for taking time to write about our agent Katie and his service. It has been passed onto him. We look forward for your continuous patronage and hope to serve you in the future.

Hope you have a great time away.

All the best,
Admin Team.

Rated 1 out of 5 stars

Rude abusive and con merchants!! DO NOT BOOK!

The most dodgiest companies I have ever had to deal with, lies upon lies! Have taken my money and have not provided me with a holiday as agreed. Have tried to get a refund for months and still no further! Staff are rude, unprofessional, contradicting, aggressive and not trained! Each staff member I speak to gives different information to the last advisor!

Darren a so called customer Manager, who has 0 customer service skills needs to be trained up or moved on!

January 11, 2020
Unprompted review
Rated 4 out of 5 stars

Darren King and Tom who sorted out a…

Darren King and Tom who sorted out a last minuet deal, unfortunately we were given the wrong email information for our return flight home which caused slight panic as it was with Ryanair and we didnt want to get charged for checking in at the desk but the guys quickly sorted it out for us. All in all happy with the service they were very helpful :)

January 9, 2020
Unprompted review

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