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See what reviewers are saying

Rated 1 out of 5 stars

This company is scammers they scammed us from 648 pounds and nit sent any holiday details over and everytime we ring the number we just get put on hold

Rated 1 out of 5 stars

Still waiting for refund since May , getting silly offers , they owe me 1087 , yet offered 680 , no thanks ,, anyone who has had or is having issues getting refund , plz contact rip off Britain. Pow... See more

Rated 1 out of 5 stars

AVOID - WORST COMPANY AND CUSTOMER SERVICE EVERY. My holiday got cancelled due to Thomas Cook going under and I STILL HAVE NOT received a refund. It's been 10 months...... The customer service ha... See more

Rated 1 out of 5 stars

Do not use this company my holiday to lanzarote was cancelled 4hours before we were due to fly out .i have sent emails ,messages still waiting for a reply my wife got through on phone and was offered... See more

Company details

  1. Flights Search Site
  2. Hotel
  3. Travel Agency

Information provided by various external sources

Holiday Dew is a leading Travel Brand under trading name of Travelopedia Ltd (2nd Floor, 7 Mackenzie Street, Slough – SL1 1XQ, United Kingdom. Company Reg No: 08168135, Vat No: 199172856) provides cheap flights and low cost Holiday deals to valuable customers. We offer some of the best price Guarantees and a smooth travel experiance. At Holiday Dew your search for flights, hotels and holidays ends and you will love our fast and reliable service provided by specially trained Travel agents. You can book Online by using Visa card, Master card, AMEX and others. We have special deals for selected destinations over the phone. Why wait? come, search and enjoy.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

221 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Been phoning Alex all afternoon with…

Been phoning Alex all afternoon with different dates hoteks etc and every time was very helpful guving me options to pick from so glad to say got holiday i wanted and now cant wait make memories with my family

January 4, 2020
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Mcallister,

Thanks so much for your review and amazing feedback on our agent.

We wish you a wonderful time away and will be looking forward to serving you again soon.

All the best,
Admin Team.

Rated 4 out of 5 stars

Original booking

Original booking, operator Brad very helpful in changing our arrangements after 2 cancelled. Follow-up Katie helpful when paying 2nd instalment. Will see how holiday goes.

December 29, 2019
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Colin,

Thanks so much for your review and amazing feedback on our agent.

We wish you a wonderful time away and will be looking forward to serving you again soon.

All the best,
Admin Team.

Rated 3 out of 5 stars

To be honest not sure about this…

To be honest not sure about this company or people who work for them, Very pushy, say things so fast not sure what signing up to. I have to pay in full 10/1/20 for a holiday in April seems very early to me because if I had gone direct by P&O only taking a small deposit. I thought I might have to cancel due to insurance problem, not this company's fault I admit , you can't go on a cruise without insurance but they didn't want to know and said not only would I have to pay the full costs for the holiday but additional ones for cancelling. Sounds crazy to me as there is plenty of time to sell this holiday package. I still hope to go especially as I have to pay it all up and to cover the insurance paying for private treatment so I can then get Insurance. The cost I think was ok for what is included but I reserve the right to review again after my holiday

December 28, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BOOK WITH THESE COWBOY

Absolutely worst travel company out there happy to take ur money but will not help in anyway. When you call to complain they just sit and heavy breathe at the other end then hang up when u tell them ur recording DO NOT USE

December 27, 2019
Unprompted review
Rated 5 out of 5 stars

Cynthia was very helpful and courteous

December 21, 2019
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Wayne,

Thanks a lot for your review.

We are very pleased to read your feedback on our service and offers - we do aim to deliver the very best level of service and to provide our customers the best-value-for-money holidays available.

We can't thank you enough for your loyalty and are looking forward to booking you on many in the future.

We hope you have an amazing time away.

Cheers,

Admin Team.

Rated 5 out of 5 stars

Fiona made the booking experience very…

Fiona made the booking experience very easy and was very helpful and answered all queries. I because of Fiona's attitude will make me use your services next holiday I have.

December 20, 2019
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Yvonne Jones,

Thanks a lot for your review.

We are very pleased to read your feedback on our service and offers - we do aim to deliver the very best level of service and to provide our customers the best-value-for-money holidays available.

We can't thank you enough for your loyalty and are looking forward to booking you on many in the future.

We hope you have an amazing time away.

Cheers,

Admin Team.

Rated 5 out of 5 stars

Fiona

Fiona, I was extremely happy with the service I had provided to me, everything was really easy to deal with and you talked me through everything perfectly, I'm really happy with my service and looking forward to my holiday now 😁

December 15, 2019
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Lain,

Thank you so much for your review.

I'm very happy to hear your feedback and that our Fiona was able to help you find good deal on the holiday; I've passed your kind words on to him.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

Cheers,
Admin team

Rated 5 out of 5 stars

Efficient service

Just booked a holiday via customer service person, Cynthia. Very courteous and efficient. A good deal. Thanks

December 13, 2019
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Nigel,

Thank you so much for your review.

I'm very happy to hear your feedback and that our Cynthia was able to help you find good deal on the holiday; I've passed your kind words on to him.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

Cheers,
Admin team

Rated 5 out of 5 stars

Ben has been AMAZING

Ben has been AMAZING - very knowledgeable and professional. Fantastic service... Highly recommend!!

November 30, 2019
Unprompted review
Holidaydew logo

Reply from Holidaydew

Dear Jennifer,

Thank you so much for your review.

I'm very happy to hear your feedback and that our Ben was able to help you find good deal on the holiday; I've passed your kind words on to him.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

Cheers,
Admin team

Rated 4 out of 5 stars

Had a slight issue

Had a slight issue, rang and spoke to Katie. problem solved very quickly. new tickets issued same morning both me and wife very happy with service provided

November 26, 2019
Unprompted review
Rated 4 out of 5 stars

Excellent to deal with.

Great service from Alex, where as quite a few other suppliers were unable to help, wish I had found this company earlier, exactly what we wanted within our budget and explained in full. Will be returning for future holiday bookings.

November 3, 2019
Unprompted review
Rated 4 out of 5 stars

spoke to fiona and went through all my…

spoke to fiona and went through all my details carefully and read back confirming all details and spelling was correct,happy with the service,paid for transfers and extra hold baggage....thank you

November 3, 2019
Unprompted review

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