If I could give zero stars I would. PLEASE BEWARE of their refund policy. I cancelled an order about 10 minutes after ordering, received a email that it was cancelled, I never received my refund, sent... See more
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I absolutely love my Bible bag and wallet. It has plenty of room to fit my Bible, daily journal, daily devotional study, and notebook for sermon notes, plus my book light, highlighters, and pens. It... See more
Company replied
My bags are beautifully crafted and my mother in law and my mom love them!! I can not wait until I get my bag and wallet soon!! The shipping was quicker than I expected and the bags came carefully wr... See more
Company replied
I have ordered 2 bags & 2 wallets from HolisticBags. It was a total surprise when I opened each one. The bags & wallets were even more beautiful than online. The quality & workmanship was terrific. I... See more
Company replied
Company details
Written by the company
HolisticBags is a unique store that specializes in crafting high-quality leather handbags inspired by Bible verses. Each bag is carefully designed with Christian symbolism and features a personalized touch with the customer's name engraved on it. The store's products are not only stylish and functional but also serve as a reminder of the customer's faith and values. Whether you're looking for a special gift for a loved one or a treat for yourself, HolisticBags has a variety of styles to choose from that will suit any occasion. As a Christian-focused store, HolisticBags is committed to providing excellent customer service and creating products that inspire and uplift its customers.
Contact info
400 Rella Blvd Ste. 123-298, 10901, Montebello, United States
- cs@holisticbags.com
- holisticbags.com
4.1
Great
483 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered two of these bags
I ordered two of these bags. They were offered as a BOGO so I got one for me and one for a gift. I also had the zipper and extra strap added. I usually don't order from online ads due to the many scams but decided to take the chance. I ordered them on the 12/06/24. I checked once with the company about my order and was assured in was being made. I was hoping to receive them by Christmas but I didn't count on the turn around time and shipping time. However, they did finally arrive (Jan 7, 2025) and I love them and so did my friend. I did not have our names put on them so there is a blank spot on either side of the bag but thats okay. I was able to check the tracking once they had been shipped. Email update information was fairly good letting me know thats the bags were being made and then shipped.
December 6, 2024
Unprompted review
Reply from HolisticBags
Dear Cathy,
Thank you for taking the time to share your experience with us! 🌟
We’re thrilled to hear that you love the bags and that your friend enjoyed hers as well. It’s wonderful that you took advantage of our BOGO offer!
We understand your concerns about ordering online, and we truly appreciate your trust in us. We strive to keep our customers informed throughout the process, and we apologize for any delays you experienced with shipping. Your feedback is invaluable as we work to improve our turnaround times.
We’re glad to hear that the tracking updates were helpful, and we appreciate your understanding regarding the personalization.
Thank you for being a part of our community, and we look forward to serving you again soon! 👜
It’s worth the wait
I ordered religious bags from this company in early December and didn’t receive them until mid-January, so the shipping time was quite long. During the ordering process, I accidentally forgot to add a personalized name to the third bag. I emailed the company immediately to request an update to my order but never received a response to confirm they received my email or would make the adjustment.
However, when the bags finally arrived, they were perfect—excellent quality, and the adjustment I had requested was made. While their communication could improve, the final product exceeded my expectations. I would recommend them to friends and family, but I’d also advise them to plan ahead since it takes time to receive the order. That said, you really can’t rush perfection!
January 18, 2025
Unprompted review
Reply from HolisticBags
Dear Vanessa,
Thank you for your thoughtful review!
We sincerely apologize for the delay you experienced with your order and for any lack of communication regarding your email. We have replied to all your emails, so it’s concerning to hear that there may have been an issue with our email system.
We’re delighted to know that when your bags finally arrived, they exceeded your expectations in terms of quality! It’s wonderful to hear that the adjustment you requested was made successfully.
Your understanding and advice for planning ahead are greatly appreciated, and we will certainly take your feedback into account as we work to improve our communication.
Thank you for recommending us to your friends and family, and we look forward to serving you again soon!👜
I have received my 3rd and final bag
I have received my 3rd and final bag. It is beautiful. Thank you
January 17, 2025
Unprompted review
Reply from HolisticBags
Dear Teri,
Thank you so much for your kind words!
We’re thrilled to hear that you received your third bag and that you find it beautiful. It’s always our goal to provide our customers with high-quality products that they love.
We appreciate your support and trust in us, and we’re delighted that you've chosen to add multiple bags to your collection. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again, and we hope you enjoy your new bag for years to come!
The bags are wonderful
The bags are wonderful I ordered one for myself and one as a gift. The quality is outstanding and I am very pleased.
December 16, 2024
Unprompted review
Reply from HolisticBags
Hi Mary,
Thank you for your wonderful review!
We’re so happy to hear that you’re pleased with your bags. It’s fantastic that you chose one for yourself and one as a gift—what a thoughtful idea!
We take great pride in the quality of our products, and it’s rewarding to know that our efforts have met your expectations. Customer satisfaction is our top priority, and hearing your positive feedback motivates us to keep delivering outstanding items.
If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to help! Enjoy your beautiful bags! 👜✨
The bags I ordered are really nice but…
The bags I ordered are really nice but a little hard to zip.
My biggest complaint is how long they took to arrive... 1 month 10 days!
January 16, 2025
Unprompted review
Reply from HolisticBags
Thank you so much for your review, Barbi! 😊
We’re thrilled to hear that you find the bags nice, but we sincerely apologize for the difficulty you’re experiencing with the zippers. Your feedback is invaluable, and we’ll definitely look into this to improve our products.
We also understand how frustrating it can be to wait for an order. While we strive to deliver as quickly as possible, sometimes unforeseen delays can occur. We appreciate your patience during this time, and we’re working hard to ensure faster shipping in the future.
Thank you for your support, and please don’t hesitate to reach out if you have any further concerns. We’re here to help! 💖
I received the “Simply Blessed” bag
I received the “Simply Blessed” bag. It was much larger than expected. I ordered to carry to church for Sunday School books & Bible. The design is very nice. I ordered the zipper model but received the latch version. Due to arthritis & stiff fingers, I can not open the “latch”. Can you replace with the zipper model? I would like the medium or possibly the smaller version.
I received today, the “I Can Only Imagine”. It is beautiful and does have the zipper opening. I am anxiously awaiting the rest of my order to share as possible gifts.
I ordered several bags for gifts & await their arrival. Thank you for this source of ministry. 🙏😊
January 14, 2025
Unprompted review
Reply from HolisticBags
Hi Nancy,
Thank you so much for your thoughtful review! 😊
We’re delighted to hear that you love the “I Can Only Imagine” bag and that it meets your needs with the zipper opening. We also appreciate your feedback about the “Simply Blessed” bag being larger than expected and the issue with the latch.
We’re grateful for your support and for choosing our bags for your gifts. If you have any further requests or questions, please don’t hesitate to reach out to us via email. We’re here to help! 💖
A truly satisfied customer
I want to take a moment to express my heartfelt appreciation for the customer service team at Holisticbags. They are truly dedicated professionals who respond so promptly and thoughtfully. Recently, I ordered six of their personalized leather small handbags—one for myself and the others as gifts for my beloved family and friends. Each bag is not only beautifully handcrafted but also of the highest quality. I’m genuinely in love with mine! It brings me such joy, and I couldn’t be happier with its style, design, and overall craftsmanship.
The Scripture carved on my handbag serves as a daily reminder of God’s immense power. It comforts me and inspires me to kneel before Him, reminding me that I can stand confidently before anyone. That truth resonates deeply with me. I wholeheartedly recommend Holisticbags to anyone looking for something special.
January 16, 2025
Unprompted review
Reply from HolisticBags
Dear Carmen,
Thank you so much for your wonderful review! 🌟
We are truly grateful for your kind words about our customer service team. We strive to provide prompt and thoughtful support, so it’s heartwarming to hear that you had a positive experience.
Each piece is crafted with care, and it’s fantastic to know that the craftsmanship and the Scripture carved on your bag resonate so deeply with you. It brings us joy to see our bags not only serve a functional purpose but also provide inspiration and comfort.
Thank you for recommending HolisticBags to others! We appreciate your support and look forward to serving you and your loved ones again in the future. 💖
Beautiful
Beautiful, well made leather Bag. Well worth the wait. However, not quite what I expected. The pictures on the web site looked like it was tooled Leather, but it is more like a print on the bag. Still like it though
January 16, 2025
Unprompted review
Reply from HolisticBags
Dear Lisa,
Thank you for taking the time to share your thoughts with us!
We’re so glad to hear that you find the leather bag beautiful and well made. Your patience during the wait is truly appreciated, and we’re happy it was worth it for you!
We understand your concern regarding the design. While we aim to provide accurate representations on our website, we know that sometimes expectations may differ. We’re glad to hear that you still like the bag.
Your feedback is invaluable to us, as it helps us improve our product descriptions and ensure clarity for our customers.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help! 💖
Reply from HolisticBags
Dear Jason,
Thank you so much for your kind words!
We’re thrilled to hear that you love our product and appreciate the design. Our team works hard to create unique and beautiful bags, and it’s wonderful to know that our efforts resonate with you.
Your satisfaction means the world to us, and we’re committed to providing quality items that bring joy to our customers.
Thank you for choosing HolisticBags! We look forward to serving you again soon. 💖
THE PRODUCT IS OUTSTANDING
THE PRODUCT IS OUTSTANDING, ALL I COULD ASK FOR. THE BUYING PROCESS WAS A NITEMARE..I COULD NOT PLACE AN ORDER, IT KEPT INCREASING THE NUMBER OF BAGS I WAS ORDERING.FINALLY I THE ORDER PLACED...THINKING I WOUKD HAVE IT BY CHRISTMAS....ANOTHER NITEMARE.....EMAIL AFTER EMAIL WONDERING WHAT WAS GOING ON??? I FINALLY GOT TRACKING INFO...THIS WAS A JOKE.....ANOTHER EMAIL, ANOTHER PROMISE AND ON AND ON......YOU FOLKS NEED A PHONE NUMBER FOR CUSTOMER SERVICE. FINALLY RECEIVED THE BAG 1-15-25, A LITTLE LATE FOR CHRISTMAS. I WILL NOT DO BUSINESS WITH YOU ALL AGAIN...
January 14, 2025
Unprompted review
Reply from HolisticBags
Dear Thomas,
Thank you for your feedback, and we’re thrilled to hear that you find the product outstanding!
We truly appreciate your kind words about the item itself, but we’re genuinely sorry to learn about the difficulties you faced during the ordering process and the delays in delivery.
We understand how frustrating it can be when technology doesn’t cooperate, and we sincerely apologize for the issues you encountered while placing your order. Your experience is important to us, and we are actively working to improve our ordering system and communication.
We appreciate your patience during this process, and we’re sorry it affected your overall experience. If you ever change your mind, we’d love the opportunity to serve you better in the future.
Thank you for sharing your thoughts with us!
Bible bag review…
High quality leather (we bought 4 bags with the upgraded leather). The company keeps you updated throughout the process. All recipients of the bags love them.
January 15, 2025
Unprompted review
Reply from HolisticBags
Dear Customer,
Thank you so much for your fantastic review!
We’re delighted to hear that you chose our upgraded leather for your bags and that you found them to be of high quality. It’s wonderful to know that all the recipients love their bags too!
We believe that keeping our customers informed throughout the process is essential, and we’re glad to hear that you appreciated our updates. Your satisfaction is our top priority, and it’s rewarding to know that our efforts are making a positive impact.
Thank you for choosing HolisticBags!💖
Beautiful Bags and I enjoy the encouraging emails.
Originally I had difficulty placing my order correctly and the assistance I received was helpful and appreciated and my order was corrected. I have received the bags ordered and all of them are beautiful. i hope my friends like them as much as I do. It sure did take a long time to receive my order and that made me worry a bit. But receiving the update emails were helpful. Thank you and I will definitely will be ordering a few more for some gifts for my wonderful friends.
December 12, 2024
Unprompted review
Reply from HolisticBags
Dear Robin,
Thank you so much for your thoughtful review! 😊
We’re so glad to hear that our team was able to assist you with your order and that everything was corrected to your satisfaction. It’s wonderful to know that you find the bags beautiful!
We understand that waiting for your order can be a bit nerve-wracking, and we’re happy to hear that our update emails helped ease your worries. Your support means a lot to us, and we truly appreciate your understanding.
We’re excited that you plan to order more bags as gifts for your friends! If you need any assistance or have questions in the future, please don’t hesitate to reach out.
Thank you for choosing HolisticBags!
Artistically pleasant with durable material yet affordable!
Qualities of the items (from material to colors, from designer's standards to practical uses) are so high that they satisfy both my artistic taste but still very affordable and most importantly help me to have a daily reminder of our spiritual values in the Lord. The products (hopefully) will bring more people to Christ as well since I gifted a couple of them out to both believer and non-believer, and they were impressed with its beauty. Customer support is superb and innovative in approaches of marketing that make customers feel honored and pleased to be involved in updates/newsletters, etc.
January 15, 2025
Unprompted review
Reply from HolisticBags
Dear Cac,
Thank you for your amazing review! 🌟
We are truly grateful for your kind words about our products and the quality we strive to maintain. It warms our hearts to know that our items resonate with your artistic taste while serving as daily reminders of your spiritual values.
We’re thrilled to hear that you’ve shared our bags with both believers and non-believers, and we hope they inspire many conversations about faith. Your support means the world to us, and we’re delighted that you find our customer service to be superb.
If you have any further suggestions or need assistance, please don’t hesitate to reach out. We’re here for you! 💖 Thank you for choosing Holisticbags!
The bag itself is beautiful. Fulfillment process is slow
The bag is beautiful and my wife loves it. I bought a bag made of genuine leather and we're very happy with it.
What we didn't realize (and it may be on the website somewhere that I didn't see) is that the order is fulfilled in China, making the turnaround time extremely slow. It was about 30 days from ordering to receiving. The tracking software was usually behind, as well. As an example, it showed the bag as out for delivery more than a day after the bag was actually delivered.
So the bag itself...5 stars. The fulfillment process, however, made me lower my rating to 4.
Would I buy again? Probably...but I'm now aware that the process is very slow and I will need to buy way ahead if giving it for Christmas or a birthday.
January 11, 2025
Unprompted review
Reply from HolisticBags
Dear Brent,
Thank you for your thoughtful review! 🌟
We’re thrilled to hear that your wife loves the beautiful genuine leather bag! Your satisfaction with the product is our top priority, and we’re grateful for your kind words.
We truly apologize for the delays you experienced during the fulfillment process. We understand how important timely delivery is, especially for special occasions. Your feedback about the tracking information is invaluable, and we will certainly look into improving our communication regarding shipping times.
We appreciate your understanding and are grateful for your willingness to order again in the future. Thank you for choosing Holisticbags!
Expensive leather bag that looks and…
Expensive leather bag that looks and feels cheap. The straps are not going to last long either. I don’t even think it’s leather
January 15, 2025
Unprompted review
Reply from HolisticBags
Dear Vickie,
Thank you for sharing your feedback with us.
We’re truly sorry to hear that your experience with the bag did not meet your expectations. 😔 We strive to provide high-quality products, and it’s disappointing to learn that you feel the bag looks and feels cheap.
We want to assure you that your satisfaction is our priority. If there are any issues with the bag, please don’t hesitate to reach out to us via email. We’d love the opportunity to assist you further and address your concerns.
Thank you for bringing this to our attention, and we hope to have the chance to make things right for you. 🙏
Product is excellent with great…
Product is excellent with great quality. I delivery time was the problem. I would have given 5 stars. I order 12/9 and received 1/14/2025.
January 15, 2025
Unprompted review
Reply from HolisticBags
Dear James,
Thank you so much for your valuable feedback! 🌟
We’re delighted to hear that you find the product excellent and of great quality. Your satisfaction is incredibly important to us, and we’re thrilled you appreciate our craftsmanship.
We sincerely apologize for the delivery delay you experienced. We understand how frustrating it can be to wait longer than expected, and we appreciate your patience during this time. Your feedback is crucial, and we’re committed to improving our shipping processes to ensure a more timely delivery in the future.
We hope to serve you better next time and earn that 5-star rating! Thank you for choosing Holisticbags!💖
Beautiful!!
It took a little while for my bag to be delivered, but it is gorgeous. I love it. Can't wait to use it. I love the wallet also.
January 14, 2025
Unprompted review
Reply from HolisticBags
Dear Patty,
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you love your bag and wallet! Your excitement about using them truly brightens our day.
We apologize for the delay in delivery and appreciate your patience. We understand how eager you must have been to receive your items, and we're glad to know that they met your expectations in terms of beauty and quality.
If you have any questions or need assistance as you start using your new bag, please feel free to reach out. We’re here to help! 💖
Thank you for choosing HolisticBags, and we look forward to serving you again in the future!
They were exactly like the pictures…
They were exactly like the pictures from the website. Can’t wait to give my daughter her’s. It took a little while to receive from the order date, but it was worth the wait.
January 14, 2025
Unprompted review
Reply from HolisticBags
Dear Charlotte,
Thank you so much for your lovely review! 🌟
We’re thrilled to hear that the bags are exactly as pictured on our website. It’s wonderful to know that you’re excited to gift one to your daughter!
We truly appreciate your understanding regarding the delivery time. We know that waiting can be challenging, but we’re delighted that you found it worth the wait. Your satisfaction means the world to us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! 💖
Thank you for choosing Holisticbags, and we hope your daughter loves her gift!
My Gorgeous Bible Bag
I received my bag and I'm so excited showing it off. I just love my name on my bag and the Bible verse also. I'm just really jumping for joy over it. Thank you from the bottom of my heart ❤️ for my Gorgeous Bible Bag.
January 14, 2025
Unprompted review
Reply from HolisticBags
Dear Patsy,
Thank you for your wonderful review! 🌟
We’re absolutely thrilled to hear that you’re so excited about your bag! It brings us immense joy to know that you love having your name and a special Bible verse on it. Your happiness truly warms our hearts!
We appreciate your kind words and are grateful to have customers like you who share in our passion for beautiful, meaningful products. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you for choosing HolisticBags, and enjoy showing off your gorgeous Bible bag!
Don't get your hopes up. Found out after the fact it is a made and ship from China. Not USA made
Was excited when I ordered the product as order stated it would arrive in about 10 days - Took 38 days (20 days after Christmas). Also was supposed to be a buy one get one purchase. I received only 1 bag not 2. I also don't feel this bag is made from real leather as advertised. Needless to say I am certainly not a happy customer.
December 3, 2024
Unprompted review
Reply from HolisticBags
Dear Dennis,
Thank you for taking the time to share your experience with us!
We’re truly sorry to hear about the delays in your order and the issues with the buy one get one promotion. We completely understand how disappointing it is to wait longer than expected, especially after the holiday season.
Regarding the bag, we want to assure you that we stand by the quality of our products. If you feel that the bag does not meet the advertised standards, we’d love to address this concern directly.
Please reach out to us via email so we can assist you further and ensure you receive the resolution you deserve.
Thank you for your understanding, and we hope to make this right for you! 🙏
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