Hollandgas Reviews 

71
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Do not entertain this company they will rip you off, I had been warned about their conduct but having used them before and had no issues I didn’t heed the warning.. Craig came to fix the boiler in De... See more

Company replied

Rated 5 out of 5 stars

Honestly, I couldn't recommend this company enough. Absolutely brilliant. Requested a visit due to a leaking sink waste pipe, on a Friday evening, not expecting someone to come out until maybe Monda... See more

Company replied

Rated 5 out of 5 stars

Holland Gas were sent out to us after previous engineer had left us without hot water for ten days, Allen was with us the same day diagnosed the problem and came back two days later, fitted the part a... See more

Company replied

Rated 5 out of 5 stars

Absolutely 5 star !! We have used the Holland Gas team a number of times and have always had a fantastic experience with the brilliant office team and engineers . Today was no exception, a failed pres... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

Holland Gas believe in high customer service and honesty employing plumbing & heating professionals. Our engineers use dust sheets and overshoes at all times to protect your property We take photos of every job to maintain high quality workmanship Proud to say we are Which? trusted trader endorsed Our engineers are Gas Safe Registered We are a small company which gives us the advantage that we can be flexible and competitive with our pricing due to low overheads. We can also offer a personal experience to our customers. Craig Holland the proprietor of Holland Gas operates as a road engineer rather than being the boss you can never speak to.


Contact info

4.2

Great

TrustScore 4 out of 5

71 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(71)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable

Trustworthy, reliable staff. Friendly curtious calls. Kept appointments.

November 1, 2022
Unprompted review
Hollandgas logo

Reply from Hollandgas

Hi Kim
Many thanks for taking the time to leave us a review, we are very grateful.
We are very pleased you are a happy customer. Thank you for your business.
Wishing you all the very best.
From Craig and the Holland Gas team.

Rated 5 out of 5 stars

I have been having trouble with previous…Company

Have been having trouble with previous Company for my boiler.
Engineer who came to me from Hollandgas fixed the problems. Very courteous and easy to speak too. I certainly recommend them.

August 26, 2022
Unprompted review
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Reply from Hollandgas

Dear Doreen
Many thanks for taking the time to leave us a 5 star review.
It was a pleasure to help.
Thank you for your kind words.
We are pleased you are a happy customer. Wishing you all the very best.
From Allan and the team.

Rated 5 out of 5 stars

We had Harrison come out for two leaks…

We had Harrison come out for two leaks recently, he was super friendly and helpful!

July 25, 2022
Unprompted review
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Reply from Hollandgas

Hi Amber
Many thanks for taking the time to leave us a review. That's kind of you, Harrison will be very pleased with your feedback.
Thanks again from the HG team :)

Rated 5 out of 5 stars

Holland Gas

The team are really reliable, knowledgeable and trustworthy. Communication is great. Really pleased with the work carried out. Would definitely recommend!

July 13, 2022
Unprompted review
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Reply from Hollandgas

Hello Nic
Thank you very much for taking the time to leave us a review, it really is appreciated. It was a pleasure to be of assistance :)
Wishing you all the very best and a lovely summer.
Kind Regards.
From team HG.

Rated 5 out of 5 stars

Friendly helpful staff owner attended…

Friendly helpful staff owner attended personally did boiler service at agreed price and fixed shower leak at no extra cost highly recommend this company

May 21, 2022
Unprompted review
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Reply from Hollandgas

Good Morning Mr Matthews
Many thanks for taking the time to leave us a positive review.
Great start to the new working week with a 5 star review :)
Thank you for your business.
Kind Regards
From Craig and the HG team.

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service. The team is very friendly and helpful right from booking to getting the job done. I phoned on the day to see if the engineer could give me a time and he phoned back and said he could come early if I wanted which worked great for me. Allan came round and he was extremely easy to talk to and explained everything, replaced the valve and also found a leak and an electrical fault which he also repaired. He then walked me through the work and the heating system. Highly recommended.

April 19, 2022
Unprompted review
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Reply from Hollandgas

Good Morning Simon

Thank you very much for taking the time to leave us a glowing 5 star review, it is hugely appreciated.

It was a pleasure to help. Thank you for your business and for being so effortless to deal with.

All the very best.

Kind Regards from the Holland Gas team.

Rated 5 out of 5 stars

I had Holland Gas to fit a new Combi…

I had Holland Gas to fit a new Combi Boiler Ryan and his team were excellent very polite and left my place clean and tidy I would recommend them to anyone I was left very satisfied.Carl

January 28, 2022
Unprompted review
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Reply from Hollandgas

Good Afternoon Carl
Very many thanks for taking the time to review Holland Gas.
Your kind words are greatly appreciated.
We are delighted that you are very pleased with the workmanship and that the engineer left the property spotless. Thanks again.
All the best from team HG :)

Rated 5 out of 5 stars

Excellent Service

I would definitely recommend Holland Gas. When our boiler stopped firing I contacted them and spoke with Lorraine in the office who was so kind and helpful. She told me an engineer would be out at 4 o'clock and at 4 on the dot, Steve arrived. He diagnosed that the circuit board was burnt out and replaced it. He was professional, courteous and kind to my elderly Mum.
Thank you Holland Gas for superb service.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler service

Craig Holland undertook a boiler service for me. He was extremely polite, personable, and conducted the service efficiently and effectively. I highly recommend him and his company's services.

August 16, 2021
Unprompted review
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Reply from Hollandgas

Dear Mr Ludlow
Thank you very much for the 5 star feedback, we're really grateful.
Great way to start the working week with a positive review :)

Rated 5 out of 5 stars

Holland Gas boiler service

Just used Holland Gas again for boiler service and moving my thermostat.
Excellent service, friendly competent engineers, extrly reasonably priced, helpful whether on phone or email.
Very impressed with cleanliness and covid care.
So great to have reliable local trustworthy business.

November 2, 2020
Unprompted review
Rated 5 out of 5 stars

Review by AC, Poole - Superb Service - As Always

Craig Holland and his team, who are local to us, always provide excellent customer service and service our boiler every year. Over the years, they have also replaced our radiators, installed new radiator valves and a central heating pump. They have also a completed a full flush on our heating system. Their engineers, especially Liam, are always prompt, reliable, tidy, knowledgeable, friendly, courteous and – in these worrying times – very Covid secure. Appointment reminders are sent by both text and email and the engineers always let us know when they are minutes away from us. We wouldn’t hesitate to recommend Holland Gas to others.

October 30, 2020
Unprompted review
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Reply from Hollandgas

Very many thanks for your five star review. It is greatly received and very much appreciated.
Thank you for your continued support of Holland Gas Services Bournemouth Ltd.
Wishing you all the very best in these uncertain times.
Kind Regards from the Holland Gas Team.

Rated 5 out of 5 stars

Very happy

Very happy with the service we had from Holland Gas from the original contact through to completion of the work. Nyal fixed a longstanding radiator issue and also fixed and serviced the boiler. All very professional, polite and helpful with no pressure selling.

October 17, 2020
Unprompted review
Rated 5 out of 5 stars

Happy clients

We had two new radiators fitted and a boiler service by Liam. Liam noticed an issue with our boiler and gave us options to rectify. Liam worked efficiently and very tidily. We will definitely be using them again as we have more work to be done. Highly recommended.

October 12, 2020
Unprompted review
Rated 3 out of 5 stars

Electrical work

I had some electrical work done which was completed recently after some delays due to the Big C and equipment delivery problems. I am glad it is all finished and working now. Completing this review entitles me to 2 years warranty instead of 1 year.

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

I had tried 4 companies before I called…

I had tried 4 companies before I called Holland Gas. HG was the first company to actually answer my phone and could offer me a visit for my broken boiler the same day. Liam came was clean nice and efficient and was done and dusted in just over an hour which included having to go and get a part and return. Next time Holland Gas will be my only call. Greats ervice & price

September 16, 2020
Unprompted review
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Reply from Hollandgas

Thank you so much for your kind review

Rated 5 out of 5 stars

Amazing customer service and price!

Honestly, I couldn't recommend this company enough. Absolutely brilliant. Requested a visit due to a leaking sink waste pipe, on a Friday evening, not expecting someone to come out until maybe Monday, Saturday if I was lucky. Was told someone could visit right away, and were at the door within 20 mins! Extremely fair price too! That kind of customer service is priceless!

June 19, 2020
Unprompted review
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Reply from Hollandgas

Good Morning Lee
Very many thanks for your 5 star review, we are extremely grateful.
It was a pleasure to help.
Enjoy the sunshine and thanks again for your very kind words.
All the best from the Holland Gas Team :)

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