Holmes Gifts & Interiors Ltd Reviews 258

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and incredibly helpful, often going above and beyond. People appreciate the fantastic service, noting its promptness and efficiency, and many highlight the excellent selection of unique and high-quality products available, from clothing and jewelry to homeware and gifts. A few people also felt that the packaging could be improved for individual gift items. Additionally, some customers mentioned a desire for more gift options specifically for men.

What people talk about most

Product

People report positive experiences with product, consistently praising the variety, quality, and unique... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently describe the team as... See more

Service

Clients share positive opinions on service. Customers consistently praise the great, first-class service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt service - handbag was very well packaged. This Katy Loxton tote bag was sold out everywhere else - just chance that Holmes came up as an alternative but am pleased to support a small local busi... See more

Rated 5 out of 5 stars

Love the variety of clothes , jewellery and other accessories from high quality brands. We bought a fabulous pair of shorty PoM pyjamas. Gorgeous design, colours and so comfy to sleep in and stylish t... See more

Rated 5 out of 5 stars

Always made to feel welcome. A wonderful treasure trove of all different items from womens jewellery to cushions, candles and little gardening gifts. I love going in. Lovely, lovely ladies have don... See more

Company replied

Rated 5 out of 5 stars

The parcel arrived quickly, and the gloves inside were perfect. If each pair of gloves had been individually boxed (even if cost had to be added for this purpose) then overall, things would have bee... See more

Company replied


Company details

  1. Gift Shop
  2. Costume Jewelry Shop
  3. Decoration and Interior Design Store
  4. Greeting Card Shop
  5. Home Goods Store

Written by the company

Holmes is a small independent lifestyle and gift shop located in Holmes Chapel, Cheshire. We stock beautiful items for your home including soft furnishings, lamps, decorative objects, home fragrance and faux flowers, as well as a variety of gifts for friends and family, in particular our bestselling range of Joma Jewellery & Katie Loxton. We stock Jellycat soft toys, loved by kids and adults, as well as new baby gifts. We have a wide selection of greeting cards, gift bags and wrap for all occasions. You can shop with us in store in Holmes Chapel, Harry Styles hometown, or on our website www.holmes.shop


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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Rated 5 out of 5 stars

Great communication

Great communication, the earrings I ordered were out of stock so the shop quickly got back to me offering 3 alternatives or a refund. When I explained an alternative wouldn’t do the shop reordered the earrings I wanted and they arrived a few days later. Brilliant customer service, I’m very happy and the earrings were just what I wanted 😊

August 28, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

So glad we could fulfil your order successfully! X

Rated 5 out of 5 stars

My ‘go to gift shop’

This is my go to gift shop and without fail I find a suitable gift for a variety of occasions.

August 29, 2023
Unprompted review
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thanks Katie xx

Rated 5 out of 5 stars

Prefect gem for finding the most…

Prefect gem for finding the most beautiful gifts. Love the help and advice given. Always goes the extra mile and always with a smile. Think this is my go to happy place of all.

August 9, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Samantha x

Rated 5 out of 5 stars

A Special Place.

This is a really lovely shop in a beautiful village. It stocks a great choice of quality gifts for every occasion. It would be a very hard challenge to come out of this shop without buying something. The staff are all really welcoming and very helpful. I cannot wait for the Christmas Season stock to be displayed as it looks so magical. Well done Home Gifts & Interiors.

August 7, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you for your very kind words ❤️

Rated 5 out of 5 stars

Another fab visit

Lovely friendly service again and a good giggle with Mary at Holmes Gifts & Interiors. I’d been waiting to spend a voucher and am thrilled with my new bag!
Highly recommend our fab local shop.

August 2, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thanks lovely x

Rated 5 out of 5 stars

Beautiful products

Beautiful products, such a friendly conscientious company. Always a joy when I pop in for a browse and come away with bags full of lovely goodies.

July 28, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Zoe ❤️

Rated 5 out of 5 stars

Always helpful staff

Always helpful staff. Beautiful product selection . Ideal for gifts big and small . Great cards also . The final packaging on purchase makes you feel you have something really special . Thanks

July 26, 2023
Rated 5 out of 5 stars

A great gift shop

Always a pleasure to shop there. I am usually buying gifts and they come in a bag beautifully wrapped.

July 9, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Carol

Rated 5 out of 5 stars

Fantastic local shop!

Fantastic local shop which always has a beautiful range of homeware, interiors, gifts, clothing and more. Lovely, friendly staff and always a pleasure to shop there.

July 7, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Laura, for all your support ❤️

Rated 5 out of 5 stars

Great Customer Service with a personal touch

My family and I love this shop, and the Owners and Staff offer a very personal experience. Chloe actually emailed me regarding this purchase (a gift for my Sister), to say that she had delivered my order to the recipient, that no-one was home and indicated where she had left the delivery, whilst also asking me to let them know. Excellent service! Thank you again x

June 1, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Vivienne, we really appreciate such positive feedback x

Rated 5 out of 5 stars

The best gift shop

I love wandering in this gift shop. All the stock can’t be appreciated unless you go in and have a good browse around there are so many beautiful items to see. There is always something new in so It’s impossible to come out empty handed!

The staff are all so friendly and helpful and always have time for a chat.
My favourite gift shop.

June 11, 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Maureen ❤️

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