Sophos Home Reviews 1,256

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've been using Sophos Home on an iMac, MacBook Air and a Windows 10 laptop for nearly two years now without being affected by any malware or other nasty stuff. It was good also, the way the Uk compan... See more

Rated 5 out of 5 stars

I've been using Sophos Home for a few years now and have never yet had any problems with it. It just does its work in the background and updates regularly. There's no impact to computer performance. S... See more

Rated 1 out of 5 stars

They showed me a discount of $38.99 from $59.99 back in March of 2024 to use on Windows 7 just after I bought it with in 10 minutes of buying it I tried to get a refund it wrote all sales... See more

Rated 5 out of 5 stars

Sophos has been simply outstanding! When windows update installed a bad update that greatly affected computers, Sophos told me how to uninstall that update and get my computer up and running again. My... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Sophos evolves to meet every new challenge, protecting millions of users and over 500,000 organizations of all sizes in more than 150 countries from today’s most advanced cyber threats. We now bring that same always-evolving belief to home users. At Sophos, we want to make sure the same level of protection we provide businesses is available to everyone. Sophos Home brings our powerful, business-grade protection to personal Macs and PCs. You're online all the time, at work and at home. Your security should be as well.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. Efficient, easy and complete. Our choice in going with Sophos Home was a great and positive undertaking.

October 3, 2022
Rated 5 out of 5 stars

As far as I can tell it works well

As far as I can tell it works well. It works in the background, and I never notice it. I rely on professional advice and reviews. Sophos was recommended over my previous (AVG) . Recommended by the software/computer store where I purchased the new laptop. It is important to me to be able to use it on multiple devices. A good product that I can share across the devices in my home. Saves me money and frustration.

October 13, 2022
Rated 5 out of 5 stars

CHAT - BOT

I was surprised that the Dashboard indicated that my device was "Vulnerable" even though all boxes were green, and I was "Protected". I posed the question to the Chat Bot and did as directed but it got more obtuse as I got deeper into it. Ultimately I went back to Help and loaded the diagnostic tool and after second restart the Vulnerable message went away. This has been my only issue in nearly two years of use.

October 12, 2022
Rated 3 out of 5 stars

Issues with Mac OS Big Sur

I have been a Sophs customer for several years and subscribe to the Home Premium service. Since my upgrade to Apples Big Sur OS 11.7 I have several times experienced the red shield while indicates no Sophos protection. I also was unable to use the scan function, after malware was detected. Not sure if it is an Apple, or Sophos issue. The chat system is somewhat helpful, but not always.
It could be an Apple issue or Sophos, and all I know is that as the end user I have to deal with it. A re start of the Mac seems to clear the issues. I would like a simple to manage protection service that has a consistent level of quality performance.

October 2, 2022
Rated 5 out of 5 stars

Excellent product with all the…features required - highly recommended!!

Excellent product with all the functionality & ease of use you need. This includes full remote access to scans & setting up/removing devices, all within a very small non-intrusive footprint which results in almost no discernible impact on performance whilst being run. Factor in up to 10 devices (including desktop, laptop, tablet, iOS & Android) very good & quick customer support & a realistic price: it's a real winner & overlooked gem.

October 13, 2022

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