Home Essentials Reviews 331

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, most reviewers were let down by their experience overall. Many customers were dissatisfied with the products received, often finding them to be of low quality, not matching specifications, or arriving damaged and defective. People also frequently reported issues with their orders, including items not being delivered, receiving incorrect products, or experiencing significant delays. The customer service was a major point of frustration, with many reviewers finding it unresponsive, unhelpful, and difficult to reach. Additionally, the delivery service was often criticized for being unreliable and slow, leading to further disappointment.

What people talk about most

Product

Customers consistently express strong dissatisfaction with the product quality. Many reviewers report... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report not receiving their... See more

Customer service

Users describe negative interactions with customer service. Many customers report that representatives are... See more

Quality

Clients share negative opinions on quality. Many reviewers report receiving damaged items, missing parts, or... See more

Delivery service

Reviewers highlight significant dissatisfaction with delivery services. Many customers report orders not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Zero Stars, One of the Worst Online Purchase Platforms! Only One Sided, absolute Non Sense Return Replacement Policy. Once you Pay them, they will make you Run For Your Hard Earned Money even if the... See more

Rated 1 out of 5 stars

Wow,what a “brilliant” service you offer — automatic cancellations without even trying! Your team cancels pickups faster than you reply to customers. Totally useless and careless system. Every time... See more

Rated 1 out of 5 stars

homeessentials is the worst brand we have ever purchased from. Lid of the pan we ordered was dented on 2 sides and after waiting for a week for replacement lid we received the new lid with even more d... See more

Rated 1 out of 5 stars

Product specifications not matching. Sending emails and whatsapp messages is not helping. They call and disconnect just after one picks up the call. Free gift (as written on webpage) for online pay... See more


Company details

  1. Furniture Store

Information provided by various external sources

Home Essentials has been the innovative, global resource for trend-forward housewares, tabletop , home décor and lifestyle product for over 20 years. From the beginning our commitment has been unwavering to the creation of new and exciting product, to...


Contact info

1.2

Bad

TrustScore 1 out of 5

331 reviews

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Rated 1 out of 5 stars

I had ordered for multipurpose non…

I had ordered for multipurpose non scratch pads for 999 through gpay on Dec 6th
Till date no updates. I have sent so many mails.They dont even reply to our mails
Atleast refund my money

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Most poor customer service

If possible, zero stars. Absymal customer service. Fake policy of 24 hours dispatch. All info on website is fake. I had ordered one microscope (order # 553611, dated 28 Nov. No information on dispatch till date. I had emailed for response twice, but no reply till date. I cannot cancel the order also, since it is past 24 hours.
Is this ecommerce site a scam???

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

Free shipping? nope

Free shipping? nope not for me. I placed an order and upon check out I was upcharged 9.99. Cannot contact them. It is a run around type of place. I want to return this item. I did get what I ordered by the number on the receipt. Wrong item. My order number556774

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudsters, Cheater

Fraudsters, cheaters, conjob... pls do not buy as they blame on bluedart. They have no contact number.

November 17, 2023
Unprompted review
Rated 1 out of 5 stars

It's a Fraud online platform company

It's a Fraud online platform company. No mobile app. No Return or Sign up zone. I think Website is makes a ullu.company is sent Broken and used product.
And No platform is available for Help and support.

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company

Fraud company - guys beware… I bought a Magnetic Camera Handle Bluetooth Bracket × 1 WITH WIRELESS… they sent cheap stuff that does not Wrk and from day1 they have not responding to any email for return… don’t get carried away their tactic of paying upfront online for with an offer to send a free gift worth Rs 499… they sent me a plastic hook that would probably be around Rs 2 and all dirty… please stop buying here before they make further more fools and minting money from all of us…all for a fraud…

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud website homeessentialstore.com/

homeessentialstore.com
Fraud store. We ordered a peg board and when we received it, it was of sub standard quality. Already send many emails on their customer care email address and there is no response on request for exchange . Do not purchase anything from them.

September 9, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy from this business

Do not buy from this business. I bought a small chainsaw online, it arrived BUT the safety guard does not fit on it. It is very poor quality and dangerous despite the numerous 5 star reviews I read, obviously fake. I contacted them to explain it is faulty and to request a refund. They have not responded. DO NOT USE THIS COMPANY.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

This people are Fraud

This people are Fraud, Scammers…
You ordered something they sent you something else which is useless to you…
Then they don’t respond your email, they don’t have phone number, no matter how many time you email them they will never ever respond to your email, once you give them money that’s it…
So please value your money and do not order anything from this fraud company.

I had ordered Shark Gang Slippers Colour Black Size UK 7 … and what they sent …?
They sent Dark Grey Colour Size 5 and also Defected one…
I had emailed them beg them to help me so I can exchange but they never responded to my email, they got my money so they don’t care what their customer face or or want…

So please don’t order anything from this Fraud Company.
One day Karma will take their wife, Husband’s or Children life away.
Their children will pay for their SIN…!!!

Order # 439104
7975125369

June 13, 2023
Unprompted review

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