After almost failing to find on line a specific pattern of Supefresco wallpaper, I came across "Home Image Direct" & after browsing their stock found what I was looking for...brilliant!! Order was qui... See more
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We are the UK's largest independent wallpaper store now online. We offer a wide variety of product ranges, really catering for everyone. We keep up to date with market trends and design themes so you always see the best products. We have been operating since 1996 and really take pride in our customer service. Please support us by leaving a review and we welcome any feedback.
Contact info
299-303 Coventry Road , B10 0RA, Birmingham, United Kingdom
- 0121 773 8529
- info@homeimagedirect.com
- homeimagedirect.com
Replied to 18% of negative reviews
Typically replies within 24 hours
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easy to order online
easy to order online, fast delivery
Will definitely use again and recommend to family and friends
Ease of order with quick delivery.
After almost failing to find on line a specific pattern of Supefresco wallpaper, I came across "Home Image Direct" & after browsing their stock found what I was looking for...brilliant!! Order was quickly processed with a very quick delivery & well packaged, could not fault it. Thank you.
The wallpaper looks nothing like the…
The wallpaper looks nothing like the photos on the website
Beyond happy with my experience with…
Beyond happy with my experience with HomeImage. The quality of the wallpaper and fast delivery exceeded my expectations. Will defitnely be ordering again in the future!
Gold crsam wallpaperVery easy to order
Very easy to order, speedy delivery, very happy
Waste of time customer service
Item was delivered to wrong home, emailed about it, they basically didn’t care as I did not get a single bit of help, and all they said was, delivery driver said it was delivered to the correct address. Bullshit company.
Humza has very good customer skills…
Humza has very good customer skills makes the customer feel important,He went out of the way to find me the wall paper which was out of stock. He is polite well spoken you will not be disappointed. I strongly recommend Home Image this was my first experience. I received my wallpaper the next day , very good service thank you.
Laura Ashley wallpaper
Delivery was quick great quality and a good price I would use the company again and recommend to friends and family
Very Impressed
Great range of wallpapers available and good offers too. Ordering process was easy, and communication on my order was excellent with quick delivery too.
One of the rolls of wallpaper I received has a fault in the pattern - so contacted Home Image Direct with images of the fault - they replied quickly and are arranging a replacement roll.
Wallpaper didn't think I could get
Hi I was amazed that I could buy anagliter wallpaper paper on the ceiling is about 20 years old, redesign my house put in larger staircase and opened it up had large area to cover now I can Thank you
Michael Edwards
Outstanding Service & Quality – Highly Recommended
Order #60234
The wallpaper quality is excellent. One of the rolls had a minor fault, but the issue was resolved quickly and professionally. A replacement was dispatched promptly, and the seller was incredibly accommodating, happy to arrange collection of the faulty roll at my convenience, even after the decorating is finished. Their trusting approach and responsive customer service made the whole process stress-free. I wouldn’t hesitate to buy from them again.
Fantastic company and quick…
Fantastic company and quick delivery.Only complaint is I couldn't find a telephone number to contact them
Good products excellent prices
Browsing the internet saw this company and the wall paper I wanted excellent price compared to other suppliers website very easy to navigate and very good online communication will definitely use the again
Very good company to deal with lovely…
Very good company to deal with lovely wallpapers
Quick delivery
Great Wallpaper
Biggest selection of paper all prices very fast delivery I always shop for here wouldn't go anywhere else service is great
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