Homelabvet Reviews 

127
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been buying from Homelabvet since August 2021. Our dog is paralyzed and needs medication for several conditions. Local vets always charge me for intake, exam, dispensing, and meds. Even th... See more

Rated 5 out of 5 stars

High Mountain Farm in West Virginia, USA has been using HomeLab Veterinary for several years. Prices are comparable or better in most cases. We can always find what we need. With new FDA rules requiri... See more

Company replied

Rated 5 out of 5 stars

I have used homelabvet several times to obtain difficult to get products. Delivery is usually very quick which is pretty amazing considering the situation un Ukraine. Communication is excellent with... See more

Rated 4 out of 5 stars

Ordered cat antibiotics and anti inflammatory for 2 feral cats who I couldn’t get to vet. Treatment worked well - I selected what my own cats had used previously in the UK from the vet. I have ordered... See more

Company details

  1. Veterinarian

Written by the company

When Homelab Veterinary (Homelabvet) opened in 2008, we were providing supplies for local poultry, cattle, pet producers in Europe. We started as a small company dedicated to helping our local community raise healthy animals. Today HomeLab is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At Homelabvet.com, we love pets, and we believe pets make us better people. We stock a wide range of animal health and nutritional supplies for Pet animals, for all livestock, horses, small animals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(127)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service & international shipping

Great service, well packed, arrived safely. Took a bit time on the way, got me already worrying, Nothing to do with seller who did all great, there was tracking number and package stayed a bit longer in different stops in Ukraine. For international shipping under 4 weeks to Norway, with all stops and custom delays is very ok speed. Just saying encase anyone worries waiting the sending. It did arrive safely. I will be ordering from HomeLabVet again for sure. Warmest thank you for great service.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Can really recomend

Hi!

I just had a very good experience. Because I experience a sudden lack of money, I had to send back my order and have a refund.
Homelab provided the best communication in the whole proces and refunded my money as soon the recieved my package.
So 5 stars from me for a really nice and smooth proces :)

Regards

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Good trustful web site

This web site is trustful Have more then 3 successful orders for pet medicine with them and they are VERY cooperative. Wrote to them asking to do shipment asap and they shipped the very next morning, very successfully got the meds to USA within 2,5 weeks. Good people and trustful website.

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam they won't to send you a…

It's a scam they won't to send you a code for your bank and you to except si they can get all your information.

March 12, 2025
Unprompted review
Homelabvet logo

Reply from Homelabvet

We are a reputable company wis a long term for history! Please don't try to write false reviews!

Rated 5 out of 5 stars

I give Homelabvet an A+ ..

I give Homelabvet an A+ ..
Within hours of ordering my items were shipped and on their way to me. I had a question so I reached out to Homelabvet and received a very rapid response and my question was answered promptly.
I am very satisfied and will tell my friends about Homelabvet.

February 19, 2025
Unprompted review
Rated 4 out of 5 stars

Medication arrived safely and worked

Ordered cat antibiotics and anti inflammatory for 2 feral cats who I couldn’t get to vet. Treatment worked well - I selected what my own cats had used previously in the UK from the vet. I have ordered twice from this company now with delivery to UK ranging from 9 - 12 days.

February 6, 2025
Unprompted review
Rated 4 out of 5 stars

Good Customer Service

Good Customer Service , had a issue with original parcel not been delivered to my address by Royal Mail
Homelab honoured another order and tracked and delivered
Would recommend

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful team improving access to vet meds

I have been buying from Homelabvet since August 2021.
Our dog is paralyzed and needs medication for several conditions. Local vets always charge me for intake, exam, dispensing, and meds. Even the ones aware of her history.
Homelabvet gives consumers direct access to vet meds without all the hassle and overhead. Sometimes shipping can take 2-3 weeks to arrive, and labels are in Ukrainian (shipping is from Ukraine), but the products are legit and work well!

My doggo and I can't thank you enough!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

This is my 2nd time ordering from…

This is my 2nd time ordering from HomeLabVet. Excellent customer service! Item was processed and shipped out quickly. It arrived safely and in the time expected/even quicker. Thank you so much! Would highly recommend!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, reliable and trustworthy! I was hesitant at first but they send the products right away and make sure they get to you. The products are as advertised. Some products are different manufacturers than the photos but that really makes no difference because it's the same product and concentrations. I wanted to just mention that in case someone is upset about it. I absolutely love this company and hope they stick around for a long time!

October 19, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look