Homeland International Reviews 151

Claire and her team recently repatriated my dad from Portugal. Claire communicated with us regularly and was so supportive and really helped us by explaining every step of the process. We will be forever grateful to Claire and her team for bringing dad home to us.

After having unfortunately had to us this company,I couldn’t recommend them enough from start to finish Claire helped me so much getting my partner from Cyprus back home to the uk,Claire was so reassuring and helped me 24/7

A cremation abroad felt daunting but we need not have worried. Everything was taken care of so I didn't have to think about any aspect of the cremation which was much appreciated. It was a traumatic time for all the family with the sudden death of our loved one, made more so as it was in Greece . The transportation of the body and the cremation itself was beautifully organised and the communication was good throughout to keep me informed about what was happening. All staff were respectful and courteous and clear in explaining procedures. The cremation exceeded all our expectations - it was beautiful. A fitting farewell to our beloved family member. Homeland were exemplary in their service. They really helped make a difficult process much less painful and more bearable. Thank you to everyone involved.

Homeland International provided an exceptional level of care, compassion, and professionalism during one of the most difficult times imaginable.

From the very first contact, their team handled every detail with sensitivity and precision, ensuring that our father was treated with the utmost respect and dignity throughout the entire repatriation process.

A very special mention must go to Claire, whose leadership and dedication went far beyond what anyone could expect. She coordinated every step with care and determination, even sending her team into one of the most dangerous parts of Thailand to make sure our dad could be brought home safely. Claire personally took over dealing with all the embassy documents and formalities, removing that burden from us entirely. She kept us updated every single step of the way, morning or night, always making sure we knew what was happening and that everything was being handled with care and respect. Her commitment, compassion, and strength were extraordinary — she never once gave up, no matter how challenging the circumstances became.

The team in Bangkok were seamless, working tirelessly and professionally to ensure everything was completed smoothly and efficiently. Their coordination and attention to detail were faultless, and it was clear they cared deeply about getting everything right.

When our dad, arrived back at Heathrow, Phil and Steve were there to meet him, ensuring everything went smoothly and with dignity right to the very end. Their professionalism and kindness meant so much to us.

Thanks to Homeland International and to Claire’s unwavering efforts, our family was able to bring our dad home with peace of mind and gratitude.

Their service was not just professional; it was deeply human. Homeland International truly went above and beyond, and we will always be thankful for everything they did.

Thank you, from the whole Carter/Dawkins family xx

Homeland international repatriated my mum from the UK to Portugal, Madeira.
Their services were 100% from day 1.
They give us all the information, communicated with us constantly, updating us on everything.
All was very smooth, dates and even scheduled times were precise.
Highly recommended.
Thanks to all the team that was involved!

So professional and care to all family

Homeland International has been exceptional, helping transport my dad home after he unfortunately passed away in Cyprus. I'd like to extend a massive thank you to Claire from me and my family, we felt completely looked after and there was no question too big or too small. Thank you to Claire and everyone at Homeland International for making a difficult time feel safe and looked after

Claire was wonderful explained everything to me very respectful and always available on the phone for any concerns that I had
Kept us updated on everything took the stress out of achieving my mums wishes to be with her family in Italy
I could not ask for a better efficient caring service

Initially this company seemed friendly and to know the process for repatriating a deceased family member. We gave them the details of the funeral director in France, who would accept the international transfer of my relative's body after it had been prepared in the UK, and then didn’t hear from Homeland International for several weeks. We assumed that matters were in hand. However, as the funeral date approached, it transpired that arrangements had not proceeded as agreed. Had it not been for the vigilance of the French funeral director awaiting the coffin, the coffin would not have been transferred to France and the funeral would not have taken place on the scheduled date. It seems Homeland International hadn’t paid attention to dates and had not contacted us to communicate their difficulty in contacting the French funeral director, whose email inbox had not accepted Homeland International's emails. Homeland International seemed disorganised and this caused me a huge amount of stress. My relatives and I had to deal with administration at the last minute which was not easy as we were already in France, awaiting the coffin. In addition, it was disappointing to note that this international company seemed unaware of the dates of public holidays in France, therefore causing more last-minute delay. In the end, thankfully, the funeral went ahead on the scheduled date.
We raised our concerns after the funeral and although we received an apology several months later, these errors caused us avoidable distress at what was already a difficult time.

Richard at Homeland International was a true professional from the outset of arranging to bring our Dad back to the UK.
He made all the arrangements and provided regular updates and solutions on issues raised in ensuring to bring our Dad home.
All the family hugely appreciate the help and support that Homeland International provided and without any hesitation would recommend their repatriation services to others.
True professionals.
Mr N Yaqub

Outstanding Service from Homeland International and Claire for bringing my son who passed away abroad on the 23/09/2025 back to the UK.
I would like to express my deepest gratitude to Homeland International and especially to Claire for the exceptional support provided during my son’s repatriation from abroad back to the UK. Claire was incredibly professional, empathetic, and supportive throughout the entire process. She communicated clearly and compassionately at every stage, ensuring that I was kept informed and reassured.

Her attention to detail and genuine care made a difficult situation so much easier to navigate. The whole team at Homeland International were dedicated, polite, and patient, reflecting a high standard of professionalism and kindness.
Thank you, Claire, and the Homeland International team, for your outstanding service and compassion even with some challenges from the country abroad, Claire and her team remained resilient. Claire I want to say a big thank you for all the encouragement and support. You truly went above and beyond. May my son's soul rest in perfect peace🙏🏾🙏🏾.

Our 41yr old son died very suddenly and unexpectedly whilst he, my wife and I were on holiday in south Florida. Claire at Homeland International was an incredible support and arranged the repatriation of my sons body in a very sensitive and efficient manner.

I highly recommend Homeland International. Amy and the team have made what could have been a very difficult and comprehensive process for us so much simpler and less stressful. From the initial contact to frequesnt updates, answering all our questions, I could not fault them with the repatriation of my Father back to Portugal. Thank you once again.

Amy and the team from homeland were absolutely amazing. As soon as all documents were signed they took the worry and the stress from me so I could then deal with all the other things that you have to do when losing a loved one.
I had regular emails keeping me updated on what they were doing. I stayed awake all night tracking my dads final flight home to the moment he landed at Heathrow. Nothing was too much trouble for Amy even if I just wanted to chat. I cant say thankyou enough. I would totally recommend Homeland.

I cannot thank this company enough for their outstanding service during such a difficult time. Malcolm was truly exceptional,compassionate, professional, and incredibly thorough. He took the time to explain every step of the process clearly and patiently, answering all of my questions with care and understanding.

What stood out most was the speed and efficiency with which everything was handled. The repatriation of our loved one was arranged in an impressively short timescale, which brought us much needed comfort and relief.

Choosing this company was the best decision we could have made, and I am deeply grateful to Malcolm and the entire team for their support and dedication.

To the team at Homeland International,

I would like to extend my heartfelt thanks to everyone involved in the repatriation of my father’s ashes. Your professionalism, efficiency, and compassion made a deeply emotional process

A sincere thank you to Amy from the UK office, whose communication was always clear, timely, and supportive. Your kindness and attention to detail were truly appreciated.

I am also very grateful to the Chinese team, especially Bruce, 王的宾利(网名) , and other colleagues. 王的宾利(网名) ensured the ashes were collected on time and offered thoughtful assistance throughout. The team at 慈孝通 (Beijing Cixiaotong International Consulting Service) demonstrated impressive responsiveness and problem-solving skills—we always felt reassured that everything was in good hands.

Special thanks to Nikki, who delivered my father’s ashes with great care and warmth. Her gentle manner meant a great deal to us.

Please also rest assured that I will arrange payment of the outstanding bill shortly.

I will be very happy to leave a positive review for Homeland International on Trustpilot or Google, to share my appreciation and recommend your exceptional service to others.

With deepest appreciation,

Gutian

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Malcolm and his team were helpful, respectful and reliable from the very start. They arranged everything as we had no idea of what to do. They were flexible and able to advice accordingly. We appreciate all the work they did in order to arrange repatriation of my father and his cremation. I would highly recommend them and thank them for their caring handling of the situation.

Words can't express enough the way Amy at Homeland dealt with the passing of my beloved David ..All along the way there was total transparency about his repatriation back to the UK..This lovely lady dealt with everything in the most respectful and profession way she could ..Her company should be so very proud of this beautiful and sincere soul .Thank you so very much ..

Homeland International is by far one of the best repatriation companies in the UK. Right from the word go, they are PROFESSIONAL, RELIABLE, RECEPTIVE, etc.
They did a solid job for me when I send my mother in-law to Ghana. I can’t leave here without mentioning Amy Rofe: God bless you for your dedication and commitment. You did a good job. I would recommend Homeland International any day..

Homeland - International Support lived up to its title. Its staff promptly responded to my questions reading to the cremation of my wife in Japan and the repatriation of her ashes back to New Zealand. A big thank you please to Amy Rofe.