HomeLightsDIRECT Reviews 

The customer service is exceptional.
Highly recommend this company.

Fantastic company and customer service excellent. Send several replacement lights immediately as original was faulty. Can’t recommend enough.

Hi great service , kept me up to date with delivery would order again from this company

Very happy with the customer service and after sales.

I received exceptional customer service from Emma - The ceiling light I purchased was a fantastic price and looks amazing! Nothing is too much for this company - thank you very happy!!

Excellent service. Really happy with hall light and it’s quality.

Just to mention the electrician I used for fitting the light dropped and smashed two of the glass cubes. After a call to this company new cubes were sent which were received in several days. I could not have asked more.

Brilliant service. Great price. Well packaged. Very pleased, thank you.

I ordered a light unit that I was struggling to source. This company had it. I ordered on the Friday and it arrived on the Monday……and it fits. Excellent - thank you.

Great customer service when I called to tell them that my parcel had been lost it wasn't a problem and sent out my replacement which arrived in 24 hours.

It's nice knowing some company's put their customers first. Thank you for a stress free transaction.

Ive just had a very efficient shopping experience with this company, and the lights are good quality, I dont usually do reviews but these deserve one. Will definitely use them again.

The light I bought does what it was intended for.

Excellent quality light fittings and very fast delivery. Highly recommended. Will use this company again.

Great service from start to finish my items arrived in a few days and were sent by tracked Royal Mail. Communication was great from start to finish.
A lot of sellers seem to be using Hermes these days who are useless glad to see these aren’t and prices are very reasonable.

Ordered a pair of wall lights. They arrived very quickly. There was a problem with one of them. I called the company, sent a photo and had a brand new light arrive within a couple of days. Everyone was very pleasant and happy to help. Great customer service.

I ordered outdoor lights & bulbs well in advance of the date booked for my electrician to install them, but to my surprise , a week or so after delivery, i had a courtesy call for Homelights Direct asking if i was happy with the service and products. I could not answer until after lights were fitted but was still impressed. Unfortunately, when he did unpack the box, I had ordered the wrong 4 bulbs. I immediately phoned and a man told me that i could return them and reorder. The electrician then unpacked the lights and on one, the glass was broken. I phoned next morning and spoke to a wonderful lady called Emma who, without quibble ordered me a new light to be delivered next day (which it was) and replaced all the 4 bulbs - all free of charge. I cannot thank you enough for taking the hassle out the unfortunate events. This is true customer service so rarely seen these days. I will happily order from here again.

ordered two new lights, items arrived promptly and as expected, would use again

We had been looking for touch lamps of a specific size and design and found just what we were looking for from Birco Distribution online. We ordered 2 lamps which arrived on time, well packaged. Unfortunately one of the shades cracked, and I contacted Birco offering to send it back. They requested a photo which I uploaded and without quibble replaced the lamp quickly. Again, the same thing happened (we realised this could just be a design fault), and again Birco was apologetic and quick to replace the shade without question. I was very impressed at the polite and responsive service and would definitely use Birco online again. Thank you!

Good price and delivered well packaged in a couple of days. It was also nice to receive a follow up courtasy call.

EXCELLENT SERVICE/PRODUCT AND DELIVERY TIME, PRICE COMPETETIVE! CHEAPEST ON THE NET FOR SAME PRODUCT ELSEWHERE! THANKS GUYS