I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... See more
Company replied
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I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... See more
Company replied
I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... See more
The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... See more
We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... See more
HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50
Bannerley Road 3, B33 0SL, Birmingham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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The lights arrived really quickly and well packaged. They look exactly as we expected and are delighted with the style. We haven't yet fitted them so can't comment on that aspect. My only "complaint" is the the bulbs are not replaceable, though (due to a talented husband) we can work round that when needed. I appreciate there is a 5 year guarantee but I'm hoping to have them for much longer
Great selection of products online, super quick delivery with updates on ETAs and received beautiful and good quality lanterns. Customer service was excellent. Very impressed and will definitely use again.
Bought two pendant lights, lovely quality and £12 less than in another website. Delivery was spot on
Best price on the internet and the shops we checked, ordered with no issues, delivered when it said it would be. very happy with the product.
The service was fantastic and the lights we got are superb. We were worried that the room would be a little dark, having just one light point in the ceiling but the light this gives is really good with two bulbs
This is for customer service only, I was unable to order the lights I wanted, as they couldn't deliver what I wanted within 48 hours. They had to get the item from the manufacturer first. This is not unusual for on-line stores, I think. I left ordering rather late as well, and needed it by Saturday latest. The customer service was very helpful and knowledgeable, answering questions about the LED bulb for the light I wanted and looking up all the options, as well as the manufacturers specs for the light. They had the best price for the Dar ceiling light I wanted, as well. I would happily order from them in other circumstances and wanted to leave a review because their customer service was so helpful and pleasant.
Hi all, I just purchased a Ceiling light from this firm. The light was a more close fitting to the ceiling which I wanted. The light was well made & the design made it easy to fit. I did think the delivery costs were high. All in all very pleased with this purchase.
Outdoor lights, competitively priced, well packaged, and delivered in good condition. Product came from manufacturer via Royal Mail and took a few days. The only slightly unusual part of the process is that an order acknowledgement is not sent immediately after entering the order.
Great tool, came within timescale and quality customer servoce
Fantastic service😊I received two damaged shades due to DPD! I feared the worst about getting replacements. Helena sorted it out promptly without any issues. Thank you 😄
Supplier considerably cheaper than others found online. Really prompt delivery and product is just what I needed.
What’s not to like!
Purchased 3 Black Robin LED PIR lights from the website. Very easy to order and communications very efficient. Delivered within 48 hours, Well packaged
and bought to match 2 similar lights also from Home Lights Direct. Easy to install and give a good spread of warm light without the harsh glare some lights can give. Perfect.
Amazing product ,fast delivery
Definitely recomand
Quick and efficient delivery !
Items packaged well and just as described
New lights,
From the minute I ordered until the day they arrived I was pleased with the service I recieved. The lights ordered were very reasonably priced and they look amazing.
Fast service and well packed, would use again.
Excellent service from this company very pleased with them had to wait for my order but they kept me informed as my item had to come from abroad world order from them again.
Wouldn't recommend to anyone. Waited about a month,my order arrived damaged and different sizes as I,ve order 2 the same size lights.Send it back and couldn't get my refund.No response,no money,all my emails or calls were ignored.Lucky I used Paypal to pay and it was the only way to get my money back!!!

Reply from HomeLightsDIRECT
Purchased two Bovolone outdoor lantern lights, great quality and good value. Informed they were in stock and dispatched the next day after order placed online. Speedy prompt delivery as advised.
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