Extremely helpful customer service member, Amanda, sorted a new policy quickly even though my needs were not completely standard. She called me back when she had ironed out all wrinkles. Only grumb... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have insured my house through Homeprotect for many years now. They use well respected insurance companies to provide cover and I have found over the years that they do not impose large premium incre... See more
Company replied
Applying for Home insurance is a lengthy task but once we got through all the questions Homeprotect offered a very reasonably priced quote. Once we accepted it everything was done very efficiently by... See more
Company replied
I cannot recommend the service any higher, the website works well and is easy to use ( i am 70), the staff that i spoke to with regards to the quote were friendly and helpful. I then rang a second t... See more
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Company details
About Homeprotect
Written by the company
We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.
Specialist home insurance for a wide range of circumstances
We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We cover listed, non-standard construction, second and holiday homes, homes rented on airbnb, customers with lodgers, landlords, customers with past convictions or financial difficulties, larger homes with more than 6 bedrooms, childminders and many more!
Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.
Get your home insurance quote now
Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, included in your policy as standard.
Speak to our call centre team if you have questions
We understand that you are bound to have some questions, especially if your property or the way you use the property is classed as a bit unusual. Please call our team, we’re here to help. We're available on the phones until 8pm on weekdays and on Saturday mornings.
5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.
24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.
What we don’t cover
We also think it’s important to be clear on.
Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet
To find out more, please visit: www.homeprotect.co.uk
Contact info
CI Tower, KT3 4HG, New Malden, United Kingdom
- 0330 660 1000
- marketing@homeprotect.co.uk
- homeprotect.co.uk
4.5
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service easy to arrange…
Excellent service easy to arrange insurance
June 23, 2026
Unprompted review
Reply from Homeprotect
That's what we like to hear, Peter! Thank you for your 5 Star review. The Homeprotect Team.
Terrible company
Terrible company. Find a way out of paying out then try charge you a fortune to cancel after you realise they are useless.
June 23, 2026
Unprompted review
Reply from Homeprotect
Sorry to hear this, Sam, that's not let the level of service we would expect you receive. Please can you respond to the further information request so we can escalate. Thanks, The Homeprotect Team.
Good online experience yesterday…
Good online experience yesterday although my pricing changed during the signing up process/
June 22, 2026
Unprompted review
Reply from Homeprotect
Thank you for your positive feedback! We are sorry to hear that the price changed during the sign-up process. We are continually working hard to improve the portal. Thank you, The Homeprotect Team.
Reply from Homeprotect
We’re delighted to see your 5-star review, Boomie! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Happy with my quote of nearly half of…
Happy with my quote of nearly half of other insurers for a similar cover.
June 23, 2026
Unprompted review
Reply from Homeprotect
Your 5-star feedback made our day, June! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
long winded but I expected that given…
long winded but I expected that given what we were buying. However it was easy to complete the form and to update where necessary
June 22, 2026
Unprompted review
Reply from Homeprotect
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Easy to identify Home Insurance requirements
Eadsy to identify requirements and what to be included in the home insurance
June 22, 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Sajid! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Reply from Homeprotect
Great to hear we could help you, Abigail! Thank you for your 5 Star feedback. The Homeprotect Team.
Easy to arrange and fair price
June 18, 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Stephen! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Nice and easy site to use competitive…
Nice and easy site to use competitive prices
June 22, 2026
Unprompted review
Reply from Homeprotect
That's what we like to hear, Riccardo! Thank you for your 5 Star review. The Homeprotect Team.
Easy to use to obtain cover
Easy to use to obtain cover. Great price in comparison to other companies.
June 21, 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us- The Homeprotect Team, Amanda.
Reply from Homeprotect
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team, Lesley.
Bit confusing to start but an ok…
Bit confusing to start but an ok experience
June 21, 2026
Unprompted review
Reply from Homeprotect
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team, Steve.
Straightforward process and Competitive prices.
Straightforward and very competitive price for Unoccupied property insurance. Michelle the advisor I spoke to was very helpful and helped me navigate my way through the quote. She was able to answer all my questions. Very polite, patient and professional. Highly recommend Homeprotect
June 20, 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Amanda! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
great product
great product at a very reasonable price, always keeping me up to date with new information and prices, would definitely recommend to rest of my family and friends.
June 21, 2026
Unprompted review
Reply from Homeprotect
We’re delighted to see your 5-star review, Andy! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Reply from Homeprotect
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team, Sarah.
It was a very simple process
June 20, 2026
Unprompted review
Reply from Homeprotect
Thank you so much for your amazing review, Miss Lawrence! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Straight forward
June 16, 2026
Unprompted review
Reply from Homeprotect
Thank you for the positive feedback, Ronald! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Reply from Homeprotect
We are always happy to help! Thank you for your feedback. The Homeprotect Team.
Really great website and easy to deal…
Really great website and easy to deal with. Brilliant value for money.
June 20, 2026
Unprompted review
Reply from Homeprotect
Your 5-star feedback made our day, Ian! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
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