I found the customer service to be friendly, helpful & professional. There are so many properties listed on Gumtree. This helps a lot in finding out what is available in Stoke on Trent and the surro... See more
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We was due to go and see them well we won’t be going now due to reading these reviews ! So I thank everyone on here for taking the time to warn people like me. For all those who have won a ccj agains... See more
Brilliant service from all members of staff. Attended today to book an appointment and they made time to see and assist us today. Very thankful to work with an understanding and very hardworking te... See more
This agency is completely dishonest and irresponsible. For months, we have been living with serious problems such as water leaks, moldy carpets, worms coming out of the floor, and rubbish left in... See more
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Very good letting agency who will help…
Very good letting agency who will help you out with what you are looking for. Would definitely recommend them to who is in need. Good kind staff and easy to work with.
December 9, 2021
Unprompted review
A flat? I wouldn't trust them to find me a 'flat-pack bird cage'!
I had read reviews about Homes2let, some were really complementary and others were not so, to put it politely. So, as it was close, I thought I'd go and see for myself. There was just one person in the reception, which by the way, bears absolutely no actual resemblance whatsoever, to the picture on their website; although, if you scroll down, there is a picture of the shop from the outside. This is always a good indication of whether a business is honest or not. If they cannot post an actual picture of their office, that is a very bad start.
I said hello to the man behind the desk, and he started to say, that they had nothing available, before I had told him what I was looking for. Then, reluctantly he started to take my details. I must have told him my phone number 4 or 5 times, and even then, I don't think he put it down correctly, with all the alterations. How hard is it to write down a stream of numbers? I said him, "I want you to find me accommodation, but you can't even write my phone number down!" He blamed me and said that “I wasn't saying it right”. No... you were not listening to me and thought you knew better than me. Not a good start!
By this time, I had lost all interest in having them finding me anything, as I wouldn't trust them to find me a flat pack 'bird cage', so I left a bit quicker than I had entered. There is only one 'type' of person they are interested in, and my hue, didn't fit their criteria. Someone else inferred this in a previous review, and they were correct. Anyway, don't take my word for it, you might 'fit the bill', only one way to find out.
I never did hear from them, Maybe I should have left my number!
November 18, 2021
Unprompted review
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