Homescore Reviews 236

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Thank you for the fair minded surveyor that you sent to us. He was both helpful and clear in explaining things to us and very quick in getting the certificate to us the next morning.

Rated 5 out of 5 stars

As a new landlord, I was required to provide an energy efficiency certificate for the property before the letting agency would market it. The agency offered to arrange this for me at twice the cost of... See more

Rated 5 out of 5 stars

I was really impressed with how quickly an appointment was arrange for (within 3 days). How kind and understanding Gareth was at the office especially as I lived a distant from the property. The pers... See more

Rated 4 out of 5 stars

Unfortunately there was a bit of a saga to get to the point of booking an appointment. The appointment I was given was cancelled, last minute. They said they were not able to come round that day. Howe... See more

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

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Rated 5 out of 5 stars

Very Impressed!

Contacted me 10 min after paying and booked appointment for that week. Domestic Energy Assessor was vey professional. Receive report next working day!

May 16, 2017
Unprompted review
Rated 5 out of 5 stars

Fairly priced...

They didn't try and upsell nor had 'extra' fees hidden below the headline price. It was quick and have no hesitation in recommending this company

May 11, 2017
Unprompted review
Rated 4 out of 5 stars

Neophyte

This is the first time I've needed an EPA so don't know what to expect, and frankly only asked for one because I'm obliged to. I have given this company the benefit of the doubt (but not too much) with 4 stars.
Booking and paying for the survey on line was easy.
The appointment time suited me.
The surveyor was knowledgeable and friendly.
The report was comprehensive (I think).
It cost less than most other companies.
That's it!

May 4, 2017
Unprompted review
Rated 2 out of 5 stars

Nice friendly guy when he visited our …

Nice friendly guy when he visited our house but ignored most of the information he was told about the property and missed obvious energy saving devices like low energy lamps in fittings, age of double glazing and the location and amount of insulation.

All told his job and knowledge of how to do it is lacking.

May 3, 2017
Unprompted review
Rated 2 out of 5 stars

poor contacts

Did not call back with appointment, I was promised a call back twice and told the website is not haw we work. Did eventually complete survey within 3 days.

April 29, 2017
Unprompted review

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