Home Selling Expert Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, patience, and empathetic approach. Many highlight the excellent service and customer service, noting the clear, unbiased, and tailored advice received, which helped them understand their options and feel more confident. People also appreciate the generous amount of time dedicated to their consultations and the ease of contact. While the majority of consumers are very satisfied, there is some ambiguity regarding pricing, with a few people mentioning high fees or the service being free, indicating varied experiences or understandings of the cost structure.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff, especially certain... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the free, unbiased advice and guidance,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpful,... See more

Price

Customers had ambiguous experiences with price. While some reviewers were impressed that the level of effort... See more

Customer communications

Users describe positive interactions when making contact. Many reviewers highlight the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

I just had a chat with Matt at home selling expert, and wow — so much valuable info! He went through all the pros and cons, shared different ideas, and really gave me a clear picture of my options. I... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

Great advice!

What can I say, having Matthew listen to our issues regarding selling our parents house, is like having a family member who is in the house selling business!
There's no hard sell, just good knowledgeable advice from someone who know's the industry inside out.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great professional

Matthew has been really helpful with his advice. He listened carefully to our need and give us his independent perspective.
He is very competent and comes across very professional.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew is a competent home-selling expert

Matthew is a competent home-selling expert, he was able to access the information I gave him very quickly and provide really good advice about my options, which made sense. Matthew put my mind at ease in terms of the best way forward in selling my property. There was no hard sell, and I now feel confident with the steps I am taking to secure a sale.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew called on time as organised and…

Matthew called on time as organised and I was so grateful for the realistic and straightforward advice given. Whilst there wasn't much Matthew could do to help our particular situation having his insight into the next steps was really valuable, he's really knowledgeable and experienced in the industry and really understanding.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Impartial Home selling advice

16-7-24: Impartial home selling advice:
I was given advice that was informed,methodical, practical, and related to my geographical area, (he checked online as he was relying advice).
I felt positive, and have a definite plan going forward.
thankyou, Matthew!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazingly helpful, honest and straightforward advice!

Matthew called exactly on time, as arranged and as promised. Plenty of email support to remind me, too. Fantastically helpful, honest and straightforward advice, which we will certainly take on board and adapt our strategy. Even more grateful as it wasn't going to 'sell' anything Matthew could offer. So glad I had the conversation - cannot recommend highly enough!!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

The most amazing company with so much knowledge!!

After a referral from a friend that had used Matt’s expertise in the past I made the call. It’s the best call I’ve made in a long time! My house had been on the market over a year and I was really worrying about keeping payments up with the cost of living and having recently been widowed.
Matt offered me a few options that didn’t necessarily mean I used his services. There was no hard sell. He talked me through and then sent me through all details of what he could offer me. We had a really good chat over a few phone calls as initially I was wary. There was the most simplest contract to sign which also explained how I could pull out at any point with no charges.
Once signed I was introduced to Kirsty who was going to be my point of call and would help with the sale. Well, she certainly did that! They went for the hard sale with 2 estate agents and within a very short space of time I had viewings. These had dried up before with just letting the estate agent deal with it. But, not only viewings, I had offers. Then it was me making the decisions of who to go with.
Kirsty was in touch with me every step of the way. She really took the reins and I felt as if I could sit back and just leave everything up to her. The pressure is really off when you accept their help.
The smallest thing and she was on the phone to me letting me know.
Communication is key and this company really go the extra mile.
I will 100% use this company again when I want to sell a property, I won’t even go to an estate agent, straight to Matt!
Thank you so much for your help as without you guys, my life would probably be so different

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Invaluable, Impartial Advice from Matthew

Matthew gave invaluable impartial advice on alternative routes to sell our home which has been on the market for ages without much interest. Matthew gave very professional, practical suggestions on how to move forward to achieve a sale without resorting to auctioneers or a house buying type company. He is very knowledgeable, friendly, and spent a lot of time explaining options. Most importantly he came up with a solution. I believe that thanks to Matthew we will now achieve a sale.
Matthew gave his advice and time for free; a rarity these days! I’m truly grateful to him and recommend him unreservedly

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very informative and excellent service

Matthew was excellent and provided very useful information at a time where we were unsure where to go with the property. His advice helped us clarify our position and what was the best route for us to go down.
He allowed the time for us to explain our situation and what we needed, he also appeared to have done his research before and had a grasp of the property we were discussing.
Would definitely recommend use of this valuable expertise.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew gave us some incredibly…

Matthew gave us some incredibly valuable advice for free; not something that happens very often.
We had reached a point in our house sale where we didn't know which route to take. We'd looked at auctions and we buy any house type firms, along with the standard estate agents and were confused and totally unsure of what our next action should be.
Matthew spent a considerable amount of time explaining the technical aspects of our options and reassuring us.
If you need good impartial advice then we would unreservedly recommend him.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Honest and impartial advice

I spoke to Matthew and he provided free and impartial advice as promised. Really unusual these days to get honest, independent advice without a hidden agenda.
Anyone considering alternative selling methods without having used them before should definitely make use of the free support given here by experts.
Thankyou Matthew and Home Selling Expert for your advice.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

The best advice I wish I had months ago!

I reached out to Home Selling Expert after a potential buyer backed out of purchasing my property. We had a reservation for a new build, but the developer wouldn't hold the plot indefinitely. Matthew from Home Selling Expert called me punctually and took the time to understand our situation. After discussing our circumstances, we explored our options. It became clear that selling directly to a house buying company wouldn't meet our minimum requirements. I initially thought Matthew might not be able to assist further, but he stayed on the call and reviewed various options, including examining our property listing on Rightmove. He pointed out that our current estate agent had predominantly lower-budget clients and suggested an alternative agent with numerous properties valued significantly higher than ours, indicating they might have clients suitable for our property. After considering that I was committed to the first agent for 20 weeks, he advised me to market the property with both agents on a dual-agency basis. I'm now awaiting the outcome. Matthew's advice was genuinely helpful and provided at no cost. I highly recommend his services.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Valuable & impartial advice

My property has been on the market for a while now and I was really uncertain on what to do about it - whether I should go stick with the estate agent or switch to an auction house. Both were giving convincing arguments but I just didn't know who to trust. Matthew recommended a solution in my best interests even though it meant he wasn't selling me anything. It's the first piece of sound impartial advice I've recieved from an expert working in this field, and it's really helped to relieve the doubt and anxiety I was feeling about the decision making process around selling.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great impartial advice for anyone looking to sell

Matt called exactly at the arranged consultation time, was super friendly and gave clear and impartial advice

Took the time to understand my situation and needs and what I had heard from other people I had reached out to already, then explored all possible options and which was best for me

June 24, 2024
Unprompted review

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