Homestyle89 Reviews 

298
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beauty of the products, often noting their excellent value and how well they coordinate. The customer service is frequently highlighted as fantastic, with many appreciating the warm, genuine communication and attention to detail. Reviewers are also very satisfied with the efficient ordering process, fast delivery, and the careful, often beautifully wrapped packaging of their purchases. However, some people were dissatisfied with the company's inflexibility regarding returns and perceived some items as substandard or overpriced.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as high quality,... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast delivery and... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and a strong... See more

Customer service

Reviewers consistently express satisfaction with customer service, describing it as fantastic, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous products that coordinate beautifully. Excellent value for money and delivered very quickly with thoughtful packaging. Hannah communicated promptly and I as kept up to date with the deliver... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely cushions. Customer service was second to none as unfortunately I had to return items with no quibbles whatsoever. Prompt refund. Would definitely use again and next time will ho... See more

Company replied

Rated 5 out of 5 stars

It's so lovely to receive such personal service from Hannah, the owner of this small home business. The products I've bought so far have all been of the highest quality and excellent value for mone... See more

Company replied

Rated 5 out of 5 stars

Customer service was fantastic! Pot arrived chipped through no fault of homestyle. A new one arrived 2 days later no quibble very impressed and would most definitely shop there again


Company details

  1. Home Goods Store

Written by the company

A small business for all of those finishing touches to make your house a home. A carefully curated selection of beautiful styling pieces and home decor in timeless and elegant styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(298)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products

Amazing products, they were beautiful. Great communication. Will order from this shop again.

August 12, 2023
Homestyle89 logo

Reply from Homestyle89

Thank you so much Patricia for your lovely review. I'm so happy you had such a positive experience 😊 Hannah

Rated 5 out of 5 stars

A lovely quick delivery

A lovely quick delivery, everything was packaged up safely. I'm so pleased with everything I ordered, definitely will be ordering some more beautiful item's.

June 16, 2023
Homestyle89 logo

Reply from Homestyle89

Thank you so much Natalie for taking the time to leave such lovely feedback, I'm so glad you were happy with your experience. Hannah x

Rated 5 out of 5 stars

Another fabulous buy…

Another fabulous buy…

This is the second time I have ordered a product from Homestyle89 and it’s of such high quality. You will also experience amazing customer service and fast and secure delivery.

I can’t recommend them enough.

May 31, 2023
Rated 5 out of 5 stars

Good communication and really nicely…

Good communication and really nicely packaged love what I received will be purchasing again soon

April 30, 2023
Homestyle89 logo

Reply from Homestyle89

Thank you so much for taking the time to write such lovely feedback Jill. I'm so glad you had such a positive experience. Hannah

Rated 5 out of 5 stars

Beautiful design I love it

Beautiful design I love it! Also this lady went out her way to change my address because silly old me didn’t update it to my new one! Thank you again 🥰 xx

April 6, 2023
Homestyle89 logo

Reply from Homestyle89

Thank you so much Georgia for your lovely feedback. Much appreciated 😊 Hannah x

Rated 5 out of 5 stars

Beautiful wooden heart mirror

Bought heart mirror, looks even better than I expected. Beautifully packaged with a hand written Thank You from Hannah. Despatched quickly with tracking details via email. It got stuck for 6 days at Royal Mail hub and communication from Hannah was prompt with the promise of another mirror being sent if it did not arrive. The website is good and easy to use. Will be purchasing again in the future.

March 20, 2023
Rated 5 out of 5 stars

Great experience

Great experience, however, I do believe small companies need to look at how they are posting goods out, using Royal Mail with them striking all the time puts massive delays on stuff being delivered.

January 15, 2023

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