Homesurewarranties Reviews 

42
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Swapped over from a more expensive plan and managed to save myself allot over the last year! Not only great value but a great service, my dishwasher stopped working and had an engineer out the next da... See more

Company replied

Rated 1 out of 5 stars

This company is trying to take money from my aunties account without her permission. Her phone line isn't even connected so I don't know how they got her direct debits details without any permission.... See more

Rated 1 out of 5 stars

My partners mother was mis sold a warranty cover for her boiler. She is elderly, disabled and partially deaf. Nevertheless, they were able to obtain her bank account details and take a D/D payment... See more

Rated 1 out of 5 stars

Scam company took money from my mother's account without her permission. Her phone line isn't even connected so god knows how they think they can get away with making direct debits without permission.... See more

Company details

  1. Heating Contractor

Written by the company

Homesure Warranties is one of the UK's leading Home appliance, Heating & Plumbing and Electrical breakdown providers. we understand how hard it can be when things go wrong and that's why our team will always be there when you need us most!


Contact info

3.1

Average

TrustScore 3 out of 5

42 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.1

All reviews

(42)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

If I could give 6 stars I would

If I could give 6 stars I would!

I dealt with one of the sales managers Jake who was fantastic from start to finish. Jake explained my cover in detail, answered all my questions (there was a lot of questions) and after the call I felt confident I had made the right choice.

Thanks for the support!

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Fantastic Service!

I went for their Surecare+ Package because I saw it covered everything I needed - plus, I've managed to save myself so much in the process. Also, every time I've needed to call them out they have been prompt and professional. Couldn't have asked for more.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service, highly recommend

I am very impressed with the service that Homesure provided me with. It was so easy and stress-free, I decided to cover my boiler at home and when I had problems with it Homesure were straight onto it and got it fixed for me, I couldn't ask for any more.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Impressive Service All Round

Homesure offer the best services to help protect your white goods, very impressed with the service all round. Website is imformative and easy to use, getting in touch with their team is easy as too and the response time is excellent. I'm sure I will use Homesure for a long time To come.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service Highly Recommend

Thank you Homesure Warranties! I brought my first house 2 years ago and was worried about my white goods and boiler. After all, what would happen if they broke down? To cover my back, I found Homesure online and signed up for the monthly plan. Lucky I did too, as I've had issues with my fridge and boiler over the years, and they came out and solved the problems I had.

Great price, great customer service and excellent response times.

10/10 would recommend.

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service form the guys at homesure, been with them for just over a year! Had my boiler service done recently and the team are always so friendly form the guys booking to the engineer. 5* highly recommended!!

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

GREAT VALUE FOR MONEY

I have been with Homesure for just over a year now, the customer service is fantastic and they send appliance engineers out ASAP. I had an issue with my washing machine and called late afternoon on the Tuesday, by Wednesday lunch time someone had been out and fixed the issue.

Highly recommend.

Thank you.

June 3, 2021
Unprompted review
Homesurewarranties logo

Reply from Homesurewarranties

Thank you for your great review Martin!

Amazing to hear the washing machine is all back up and running, sorry that it means you'll have to get back to doing the washing!

We hope you continue to enjoy our service, you know where we are if you need us!

Kind regards

Homesure Team

Rated 5 out of 5 stars

Great value for money

Was in the middle of watching a series when my television crashed I thought it would be a really long process but the kind lady arranged an engineer who came and fixed the problem. I was updated along the way and very happy with there service

June 2, 2021
Unprompted review
Homesurewarranties logo

Reply from Homesurewarranties

Thank you for the amazing review Lenka,

I hope the series was not left on too much of a cliff-hanger, and great to hear you are back up and running!

Kind regards

Homesure Team

Rated 5 out of 5 stars

Swapped over from a more expensive plan…

Swapped over from a more expensive plan and managed to save myself allot over the last year! Not only great value but a great service, my dishwasher stopped working and had an engineer out the next day! Didn’t have the part but came back the following day to complete the job great service, great guys! Highly recommended!

June 2, 2021
Unprompted review
Homesurewarranties logo

Reply from Homesurewarranties

Thank you for the 5* review Piotr,

It is great to hear that not only are you enjoying the service you are receiving but that we have also managed to save you money on your breakdown plan too!

Kind regards

Homesure Team

Rated 4 out of 5 stars

Been with these guys for just over a…

Been with these guys for just over a year now. Had to use them for the first time last month for our oven. Customer service was really helpful & got an engineer out same day.

June 2, 2021
Unprompted review
Homesurewarranties logo

Reply from Homesurewarranties

Thank you for the great review Lee,

It is always great to hear that we managed to get the engineer out to you within 24hours!

Kind regards

Homesure Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish.

Had an issue with my washer dryer, called Homesure Warrenties and spoke to a friendly and knowledgeable guy who was able to arrange an engineer to my home that following day. Problem solved!

Would highly recommend

June 2, 2021
Unprompted review
Homesurewarranties logo

Reply from Homesurewarranties

Thank you for your kind words and 5* review James,

Its never easy when you have an appliance breakdown at home, great to hear we were there within 24 hours to get you back up and running! We really apricate your recommendations!

Kind Regards

Homesure Team

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