Home Tester Club Reviews 339

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the opportunity to test and review various products, often discovering new favorites they add to their shopping lists. They find value in the community aspect and enjoy receiving free products in exchange for honest feedback. Some people also found the sign-up process to be straightforward. However, some people were dissatisfied with the company's communication and customer service, noting a lack of response to emails and difficulty in contacting support. Reviewers also experienced issues with the website, including glitches, error messages when trying to submit reviews or surveys, and a search function that often failed to yield results. There were also concerns about the product selection process, with some feeling they rarely received products to test despite applying frequently.

What people talk about most

Product

Customers consistently note ambiguous experiences with product testing. Many reviewers appreciate receiving... See more

User experience

Users describe ambiguous interactions with the user experience. While some initially had great experiences,... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers express frustration with glitches, such... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting a lack of replies to emails and... See more

Customer communications

Clients share negative opinions on contact, citing significant difficulties in reaching the company. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve always enjoyed using HTc and been a member for a while. However, I began writing more seriously in school and improved my writing skills. I’ve now applied this method to my reviews, which are h... See more

Company replied

Rated 3 out of 5 stars

Home Tester Club is great but I emailed them about 3 times. Hi! I emailed about 3 times regarding a survey. It was a survey for laundry detergent and to add a video. When I went to add the video,... See more

Company replied

Rated 3 out of 5 stars

well it was going well, I received and reviewed 2 products. Received a Kerastase bundle to review, got into the top 20 last month for the month, was doing reviews daily...Then .. they put a flag on my... See more

Company replied

Rated 3 out of 5 stars

I was glad to join HTC because I have been a member of other product testing groups for years and had the opportunity to evaluate many different items. The feedback given helped introduce new pr... See more

Company replied


Company details

  1. Review Site

Written by the company

Uncensored ratings and reviews for the leading products found at grocery stores and pharmacies near you. Free products to test and review, many that are new! Helping you and your community buy better. Join and add your review today.


Contact info

3.2

Average

TrustScore 3 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great testing site for some freebies…

Great testing site for some freebies and free products. It might take timers get qualified and people need to be patient.Also you need to Mark sure to take every survey available and if you qualify leave a nice and long review with picture or video. I’ve been with HTC for 2-3 years now and received 23 products total. I am happy because products are full size and you get to test them before buying.

May 2, 2021
Unprompted review
Rated 1 out of 5 stars

No product test given since 3 months…

No product test given since 3 months ago,I have receive a few samples monthly last time,but I really disappointed with HTC because after a while,it doesn't choose me as tester for unknown reason,I also write an email for them,but not receive the reply,so bad of customer service.

April 23, 2021
Unprompted review
Rated 2 out of 5 stars

No products sent to test in the 2 years of activity!

I have been with home yesterday club for a couple of years! On my activity it is showing my last activity was Dec 2020 and I have applied for so many tests with most being recently two weeks ago! I have never to date received any products to test! So not a happy experience for me!

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

I've been selected a few items since…

I've been selected a few items since Oct 2020, and I say they are really good. You might think I only say this because I've been selected, but I have been with them for years now, but first I wasn't active with reviewing anything, but since lockdown I've been active a lot and that's why I got selected 4 times now. So stay active on your app, you will get selected 😀

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

I have only been with home testers for…

I have only been with home testers for a few weeks and have already received a product to review. I might get selected again or I might not. I think it's made clear that you might not get a product sent to you so if you do it's a bonus. I have really enjoyed testing my product, its a first for me.
So keep applying you might picked.

February 28, 2021
Unprompted review
Rated 1 out of 5 stars

Feels like scam

Feels like scam, gathering data for free as people fill the questions but you never get selected to actually test stuff. I think that's what it is, fake website, fake opinions, only to mine the data for free from clueless people.

February 17, 2021
Unprompted review
Rated 1 out of 5 stars

Unclear whether I am selected or not

Unclear whether I am selected or not, I have received so many emails saying I have been invited for a product review, where I have to fill in so many surveys, with no outcome. I have done so many surveys but never ever ever received any products. I have also filled a lot of information at the signing up point, so I assumed when I am invited, I might be already selected? Either way, I have wasted a lot of my time doing their surveys, now decided to unsubscribed from them. What a time waster and data stealer!!

February 16, 2021
Unprompted review
Rated 1 out of 5 stars

The worst platform till date

I am extremely disappointed with them. I have filled out so many surveys and never got selected. I sent an email to the CS and no response at all. Unprofessional and i think even biased
I do not know how they select people.

February 8, 2021
Unprompted review
Rated 1 out of 5 stars

I am very disappointed 😞as nobody from…

I am very disappointed 😞as nobody from home tester club has acknowledged my recent emails in regards to my account. I really do need to have my account reset or something as I can't get into any of the recent projects being displayed for me to register. I don't know where else to go for somebody to reply to me.i have been a member of here fir many years too.

February 2, 2021
Unprompted review
Rated 2 out of 5 stars

Selected to test, but have not received the product.

I have only been a member of Home Tester Club for a few months. I was selected test a couple of products, shampoo, conditioner, and body scrub. I of course received emails to remind me to review these products that were supposedly sent a month or more ago. I have yet to receive these items. I have written 4 messages to support on their website. I have not received a reply. Needless to say I am very disappointed in their customer service. I have been looking forward to being a part of this group. In order to continue to be a member I have to leave feedback on any products that I am selected to review. How can I when I don't receive them? How do I know how to handle this situation if customer service doesn't reply to my emails?

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

Points system is a joke.

So I have been a member for at least a few months, I have left over 100 In depth product reviews and I am hitting 20,000 points, 3 of these were actually product tests.
Yet there are members that have left around 50 reviews and they are sitting at around 50,000 - 60,000 points and are already a "HOME TESTER ACE"? So that means 20 of the products they've reviewed have been sent to test. So really they've reviewed only 30 regular products? How does that even work? Completely rigged. It's disgusting to see that this website is sending these products to THE EXACT SAME individuals time and time again. Must obviously be family members or something. How is that fair to the other honest participants that have left informative and honest reviews?
Get it sorted or people will continuously lose respect for your business.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company ! Been with them about 6 ish months and have had two lovely products to try ! Simply fill out a small form of questions takes news than two mins and they match you with products .. highly recommend ! :-)

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

Love it!

I've been with them for 6 months and received 3 things already, one of them a biggie! I absolutely love the website, so easy and pleasant to navigate. I think the more you engage with the site e.g leave reviews for products you purchased youself, means you have more chance of being selected. Try it!

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

I am a member and although my profile…

I am a member and although my profile is very plain I was sent something that is absolutely amazing to product “test”. I just about cried when I checked my mail. This is the best site for product testing because they ask very little of you. I cannot begin to tell them how grateful I am but thank you💜

October 25, 2020
Unprompted review
Rated 5 out of 5 stars

I'm not an "influenster" nor am I…

I'm not an "influenster" nor am I related to anyone in this company.. I have been a member for 2 years and have received countless items to review..everything from kids snacks to Bluetooth headphones. Surveys to be selected are short and the exit surveys are usually 2 or 3 questions, so not a huge time waster. This is by far my favorite review site!!

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

Been with them for years and not had a…

Been with them for years and not had a single product to test, a great way for them to get your details! snd yes all my details are upto date! Stick to survey sites like panelbase and valued opinions.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Genuine site

I got few things from there to test. Not always after completing survey you will get the stuff to try, but you get if you fit the requirements. I love getting stuff to test from this site.

October 14, 2020
Unprompted review

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