Hometree - Boiler, Heating & Home Cover Reviews 

It was a great experience renewing my insurance with hometree. I have been with hometree for quite a few years and even though I made a claim, they still kept my premium down.

Straight to the job , very quick service and very polite

We have an older boiler, stopped working. Hometree, got it fixed with new parts in a short time. Great communication and service

The engineer was extremely well prepared and had extensive experience and knowledge of how to service the boiler and the gas fire.
He was also very helpful with advice and tips about when and how will be the time to replace the boiler.
He dealt with everything quickly, but thoroughly.

Easy to get someone to speak to and great service. Highly recommended. Thanks Bertie for making my renewal smooth and easy.

Consistently attentive and helped me sort priorities I wanted for cover.

Quick and easy online application. And cheaper than other quotes I got. Give it a go. So happy now I don't have to worry about breakdowns anymore 😌

The Customer Service operative was helpful and polite and made it easy to sign up with the cover I wanted.

Home tree is the worst homecare and repairs service I have used in the last 20 years.
For a very small repair job, they sent 4 different subcontractors who could not change a 150mm PVC pipe. I work in the construction industry and could have done it myself but thought, hey I am covered so I’ll let them do this, only to realise this insurance company ( yes hometree is an insurance company) has incompetent sub contractors who do not know what their doing. I though. British gas was bad but Hometree takes the crown. They pretty much don’t do the work so your loss is limited to the donations you make to them monthly on direct debit. At your own risk ⛔️

Really excellent service from Hometree. No quibbles when I had to use them for a plumbing issue and an excellent price in these days of rip offs. Special mention to Erin who is very professional and helpful. Will definitely be renewing my policy

Hometree were quick to respond to my request and an engineer arrived on time to effect the repair. Antony Holland was quick to diagnose the problem and fixed it without any issues. Very efficient and professional thank you

I rang Hometree to renew our policy and the agent, Zoe was very helpful and gave us a reduced monthly payment rate than what we were originally paying. Great customer service. Would highly recommend.

My renewal came in incorrect. I emailed in to query it. They checked it, found the error and then gave me a discount on my renewal... fantastic. Many thanks 👍🏽...super quick customer service !!

I love the way Hometree dealt with my recnt boiler issues. When it required Vailant stepping in for the parts, Hometree made the necessary referral and co ordinated everything without pain

the guy was very polite and supportive and knowledgeable, job done quickly and effectively.
very happy

Engineer very nice and polite all good. Very pleased with service.🙂

Boiler service done with a smile. Thanks Mark.

Excellent boiler service from Andy @ Hometree , within time limits and courteous.

excellent
great friendly knowledgeable guy
great work

Easy to set up boiler cover with annual callout for my boiler which is over 15 years old now.