Hometree Finance Reviews 

331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the professionalism and helpfulness of the staff. The entire process, from initial contact to installation, is frequently described as smooth, efficient, and easy to understand. Many people appreciate the clear communication and the team's ability to make complex procedures straightforward. Reviewers often commend the customer service for being brilliant, polite, and readily available to assist with any queries. People also value the knowledgeable engineers and installers who ensure everything is explained well and tidily completed. This comprehensive support contributes to a strong sense of peace of mind for consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use, even... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, politeness,... See more

User experience

Consumers find the user experience to be positive, describing it as quick, simple, and very informative. Many... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual boiler service engineer arrived on time. Same engineer who had previously serviced the boiler and signed it off when put in. Polite, professional engineer and it's nice to see the same engineer... See more

Company replied

Rated 5 out of 5 stars

We would not of got the solar panels without the help of Hometree, made things really easy and really simple to understand. Everything explained as we went along the process. Could not of asked for mu... See more

Company replied

Rated 5 out of 5 stars

from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system... See more

Company replied

Rated 5 out of 5 stars

The team were fast, efficient, tidy, polite and chilled. They did what they needed with speed and overall the experience was fantastic. From the first contact, every process involved to the finished i... See more


Company details

  1. Solar Energy Company
  2. Boiler Supplier
  3. Gas Installation Service
  4. Green Energy Supplier
  5. Boiler and Heating Service
  6. Solar Energy Equipment Supplier

About Hometree Finance

Written by the company

Hometree Finance makes it easy and affordable for homeowners to fund home energy upgrades.

Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.

Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.

Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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4.9

All reviews

(331)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team were fantastic

The team were fast, efficient, tidy, polite and chilled. They did what they needed with speed and overall the experience was fantastic. From the first contact, every process involved to the finished installation every step was smooth and drama free. Everything was explained thoroughly which gave me the confidence this was the right product for my home.

June 16, 2026
Rated 5 out of 5 stars

Home tree were extremely easy to work…

Home tree were extremely easy to work with. Everything was handled efficiently and we are very pleased with the work that was done.

May 28, 2026
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Reply from Hometree Finance

Great to hear Corinne, thank you so much for taking the time to share your feedback. ☀️

Rated 5 out of 5 stars

All staff,on phone or in person,were…

All staff,on phone or in person,were polite friendly and helpful.All were punctual and things happened as they said.

June 3, 2026
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Reply from Hometree Finance

So happy to hear this Jean, you know where we are in case of any issues.

Rated 5 out of 5 stars

solar panels

they made sure everything was kept to the timescale and the installers had no problem answering any questions i had. Customer service was very helpful as well in running through the process with me. Very good job and would recommend them to other people wanting to install solar panels

May 7, 2026
Rated 5 out of 5 stars

Really respecfull

The workman was very polite and respectful. Great work and very tidy. Made sure i understood how everything worked. Highly recommended

May 9, 2026
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Reply from Hometree Finance

Great to hear, thank you for sharing your review Sandy and enjoy your new solar system! ☀️

Rated 5 out of 5 stars

My boiler broke down in winter and I…

My boiler broke down in winter and I called Hometree Finance, they offered my a brand new boiler and fitted it next day , I now have peace of mind should anything breakdown or go wrong , they service it every year as well brilliant Company

May 1, 2026
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Reply from Hometree Finance

Thank you so much for posting a review Tony, we really appreciate you taking the time, and are so glad to hear you're happy with your new boiler the ongoing service you're receiving!

Rated 5 out of 5 stars

Annual boiler service

Annual boiler service engineer arrived on time. Same engineer who had previously serviced the boiler and signed it off when put in. Polite, professional engineer and it's nice to see the same engineers with the company on a long term basis. Boiler is running efficiently and has bought the cost of my gas bills down. I am on a payment plan which is affordable and I'm very grateful for placing my trust and money with Hometree.

April 20, 2026
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Reply from Hometree Finance

Thank you so much for taking the time to share your experience Amanda, it's much appreciated. We're delighted to hear that you're receiving consistently good service, and seeing the benefits of your upgrade to a more efficient boiler.

Rated 5 out of 5 stars

Comucation very good happy with the…

Comucation very good happy with the service

April 13, 2026
Hometree Finance logo

Reply from Hometree Finance

Thanks for taking the time to share your feedback Chris, we’re glad to hear that your solar journey is off to a smooth start! ☀️

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