Hometree Finance Reviews 

331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the professionalism and helpfulness of the staff. The entire process, from initial contact to installation, is frequently described as smooth, efficient, and easy to understand. Many people appreciate the clear communication and the team's ability to make complex procedures straightforward. Reviewers often commend the customer service for being brilliant, polite, and readily available to assist with any queries. People also value the knowledgeable engineers and installers who ensure everything is explained well and tidily completed. This comprehensive support contributes to a strong sense of peace of mind for consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use, even... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, politeness,... See more

User experience

Consumers find the user experience to be positive, describing it as quick, simple, and very informative. Many... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual boiler service engineer arrived on time. Same engineer who had previously serviced the boiler and signed it off when put in. Polite, professional engineer and it's nice to see the same engineer... See more

Company replied

Rated 5 out of 5 stars

We would not of got the solar panels without the help of Hometree, made things really easy and really simple to understand. Everything explained as we went along the process. Could not of asked for mu... See more

Company replied

Rated 5 out of 5 stars

from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system... See more

Company replied

Rated 5 out of 5 stars

The team were fast, efficient, tidy, polite and chilled. They did what they needed with speed and overall the experience was fantastic. From the first contact, every process involved to the finished i... See more


Company details

  1. Solar Energy Company
  2. Boiler Supplier
  3. Gas Installation Service
  4. Green Energy Supplier
  5. Boiler and Heating Service
  6. Solar Energy Equipment Supplier

About Hometree Finance

Written by the company

Hometree Finance makes it easy and affordable for homeowners to fund home energy upgrades.

Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.

Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.

Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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4.9

All reviews

(331)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Full peace of mind.

Great service. Found the plan right for us. New boiler and peace of mind which includes services on boiler and any maintenance needed.

January 29, 2026
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Reply from Hometree Finance

Thanks so much for taking the time to post a review Rosina. We're delighted we were able to help with your new heating system, and we're on hand to help ensure it's running at its best!

Rated 3 out of 5 stars

Confusion and therefore delays over…

Confusion and therefore delays over completion of paperwork
Signed when first asked but ? Not received by financiers multiple emails exchange before paperwork in order and accepted

January 14, 2026
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Reply from Hometree Finance

Hi Niki, thank you for taking the time to share your feedback, and we're sorry to hear that you experienced delays and confusion with the paperwork. It looks as though your new system is now installed and generating but if you have any questions or need support, please don't hesitate to contact us at hello@hometreefinance.co.uk or 0800 987 1789.

Rated 5 out of 5 stars

Our boiler was leaking and the engineer…

Our boiler was leaking and the engineer said it had to be closed off. We also had a boiler care plan with Hometree too. As the boiler was 19 years old we had to purchase a new one and get finance with Hometree and it was sorted within a week. We were given a 15% discount too and are now so pleased with the GloWorm boiler. Highly recommeded.

December 17, 2025
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Reply from Hometree Finance

Thank you so much for the recommendation Michelle. We’re glad we were able to help with your new boiler and delighted to hear you’ve been pleased with the service and your new heating system!

Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with. They serviced my boiler under the monthly contract. Very competent engineer, let me know the pros and cons of the service and was very friendly. The customer service from the office was great, too! Shame they don't do double glazing in the same way, but they do do solar panels, so that might be a thought for the future!

December 15, 2025
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Reply from Hometree Finance

Wonderful to hear, thank you so much for taking the time to share your experience, and we're glad you continue to be happy with the service.

Rated 5 out of 5 stars

Boiler service

Message days before with a choice of days to pick .
Arrived at the correct time .
Very polite carried out the work
No complaints what so ever .
Brilliant service

December 15, 2025
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Reply from Hometree Finance

Really glad to hear you found the process straightforward and were happy with the service, we'll be sure to pass on your feedback! Thanks so much for sharing your review.

Rated 5 out of 5 stars

Review

I’ve been with yourselves a couple of years now and the service is excellent, if I need to contact, very helpful and polite when speaking on the phone.

December 9, 2025
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Reply from Hometree Finance

We're delighted to hear this Jill, thank you very much for sharing your feedback!

Rated 5 out of 5 stars

Antlin Glo Worm boiler fit.

From initial contact over the phone with Anthony - Antlin’s Company Director - I have been more than satisfied with the follow up property assessment, where all queries were addressed, to boiler fitting by Andrew who was very friendly and accommodating and went ‘overtime’ to address teething issues with the ‘Hive timer’. The whole process from enquiry to fitting was completed professionally within a week - First class.

November 17, 2025
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Reply from Hometree Finance

Thank you so much for taking the time to share your feedback! We’re delighted that you've had an easy experience upgrading your heating, and we’re here to ensure it continues smoothly.

Rated 5 out of 5 stars

From start to finish everything

From start to finish everything was sorted out with no problems and people where very helpful with all the transition and paper work many thanks colin

November 10, 2025
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Reply from Hometree Finance

This is really great to hear, thank you very much for taking the time to share your feedback Colin.

Rated 5 out of 5 stars

We were considering getting solar…

We were considering getting solar panels for a while but never knew where to go or who to ask, I then filled out an online form with Solec and they helped me from start to finish with my application, Mark was a godsend and outstanding customer service from start to finish

November 14, 2025
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Reply from Hometree Finance

Thank you for taking the time to share a review. We're delighted to hear you've had a such a positive experience getting your new solar system installed, and we're on hand to ensure your journey continues smoothly! ☀️

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent, quality of materials and support, highly recommended

November 7, 2025
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Reply from Hometree Finance

Fantastic to hear, thank you for sharing your feedback Charlotte. Enjoy your new clean, green solar power! ⚡

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