Annual boiler service engineer arrived on time. Same engineer who had previously serviced the boiler and signed it off when put in. Polite, professional engineer and it's nice to see the same engineer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We would not of got the solar panels without the help of Hometree, made things really easy and really simple to understand. Everything explained as we went along the process. Could not of asked for mu... See more
Company replied
from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system... See more
Company replied
The team were fast, efficient, tidy, polite and chilled. They did what they needed with speed and overall the experience was fantastic. From the first contact, every process involved to the finished i... See more
Company details
- Solar Energy Company
- Boiler Supplier
- Gas Installation Service
- Green Energy Supplier
- Boiler and Heating Service
- Solar Energy Equipment Supplier
About Hometree Finance
Written by the company
Hometree Finance makes it easy and affordable for homeowners to fund home energy upgrades.
Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.
Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.
Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.
Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.
Contact info
4.9
Excellent
330 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
View's of meeting
Explained everything in our initial meeting, very honest and trustworthy, no hidden info and answered all my questions.
October 28, 2025
Reply from Hometree Finance
Great to hear you received everything you needed to make informed decisions, thank you for sharing your feedback Gareth!
Thank you for your installer support…
Thank you for your installer support today Jodi.
It is such a breath of fresh air communicating with your team.
Always willing to offer advice & support where needed.
November 4, 2025
Unprompted review
Reply from Hometree Finance
Thank you for taking the time to share your feedback Elisha, it’s much appreciated and we’ll be sure to share it with the team!
Annual heating service.
Very good communication and the annual heating service gives me peace of mind. The engineer Matthew was excellent, on time, friendly but professional.
October 25, 2025
Reply from Hometree Finance
Thank you Pat for taking the time to share a review, we really appreciate it and are glad to hear that you're happy with the service you received.
Perfect job … no complaints
Customer service was brilliant. Very helpful and polite. The scaffold guys and the engineers were all brilliant. Can’t fault a thing. Easy to set up the finance and documents were sent by email immediately. No problems whatsoever. Would highly recommend.
October 23, 2025
Reply from Hometree Finance
Thank you so much for taking the time to post this Donna. We're delighted to hear that you've had a positive experience going solar, and we're on hand to ensure it continues! ☀️
Reply from Hometree Finance
Thank you for taking the time to share your feedback Suresh, we're really glad to hear you've had a great experience going solar and are here to ensure that continues!
It was so easy to set up finance help…
It was so easy to set up finance help was at Hand if needed but guided through the process so easy every step of the way downloads were so simple to navigate a pleasure to deal with in this world of everyone making it so difficult thank you hometree
October 1, 2025
Reply from Hometree Finance
Thank you so much for taking the time to share your feedback Alan. We're delighted to hear that your solar journey is off to a smooth start and we're on hand if you need any assistance. Now it's time to enjoy your clean, green energy and bill savings! ☀️
1st rate
Arrived on time. Respectful and courteous. Brilliant job done in good time. Explained work carried out and how to manage controls.
Highly recommend
September 30, 2025
Reply from Hometree Finance
Fantastic to hear. Thank you so much for choosing our Heating Plan and for taking the time to share your feedback Angela.
Quick and simple little hiccup with the…
Quick and simple little hiccup with the online form but phoned up and was sorted within a hour
September 13, 2025
From start to finish the staff has been…
From start to finish the staff has been amazing, friendly and helpful.
September 12, 2025
Reply from Hometree Finance
This is great to hear, thank you for sharing your experience and enjoy your new solar power! ☀️
Clear explanations
Clear explanations, approachable staff, answered queries with clarity.
September 17, 2025
Reply from Hometree Finance
Thank you for choosing us for your new solar installation, and for taking the time to share your feedback Kay, it's much appreciated.
Great service
Very warm and friendly employees very easy process fair prices and easy to understand finance if you choose that route and great install quick and very very tidy no mess all waste taken away with the installers fantastic service from start to finish amazing thank you
September 10, 2025
Reply from Hometree Finance
Thank you very much for choosing Hometree Finance, and for taking the time to share your feedback, it's much appreciated.
Fab from start to finish
Everyone was very friendly and helpful. Customer service on the phone were polite and friendly, James the agent was very transparent and helpful. The installers and scaffold crew were brilliant. Super fast extremely friendly and helpful and went the extra mile to ensure we were happy with everything. Great experience.
September 10, 2025
Reply from Hometree Finance
Thank you for taking the time to share your feedback Nichola, we're delighted to hear that you've had a smooth installation process. Enjoy your new clean, green energy! ☀️
Fully recommend all proces with…
Fully recommend all proces with Hometree Finance&Thermohomesales very helpful staff,quick install and also on the way with cash back!
Grzegorz Zukowski
August 29, 2025
The people are very knowledgeable
The people are very knowledgeable, courteous, hardworking and ready to answer questions being asked, very dependable and have cleaned all the bits and pieces in the area where they are working. I have only some concerns of the scaffolding because I can’t open the door at the back, the post of the scaffolding is blocking my door so it can’t be opened.
August 27, 2025
Reply from Hometree Finance
Hi Meriam, thank you very much for taking the time to share your feedback. We're really glad to hear that you've been happy with the service provided so far. Please don't hesitate to contact our customer support team on 0800 987 1789 or hello@hometreefinance.co.uk if the scaffolding has not been taken down within your expected timeframes, or if we can assist in any other way.
All good no problems at all
August 27, 2025
Reply from Hometree Finance
Thank you for taking the time to share your feedback Maria, we’re glad to hear you’ve had a good experience so far and we’re here to ensure that continues!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.