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Rated 1 out of 5 stars

Only half my order arrived. I have emailed them twice and still no response, you can phone a mobile but it’s never answered and they never call you back

Company replied

Rated 1 out of 5 stars

Waited 12 weeks now for resolution to incorrect item sent. Delivery was late. Item was wrong. Quality was inferior. Sporadic replies to my copious emails. Return label promised and not received. Force... See more

Company replied

Rated 1 out of 5 stars

Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my... See more

Company replied

Rated 1 out of 5 stars

I am totally annoyed with this company I ordered a duvet set grey with unicorns on paid 17.98 inclusive of postage they did reply telling me lost in transit offered refund or send again I took send ag... See more

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1.2

Bad

TrustScore 1 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Do NOT order from this awful company

Paid for a vacuum and haven't heard anything since about status of the order.
I emailed to enquire and was told to email a different address and they would get back to me within 48hours... obviously no reply from them.
I emailed homevibe again asking if they would follow it up for me and had the same message again to email the other address.
Absolutely shocking service.
Total SCAM don't order from these scam artists.

July 26, 2022
Unprompted review
Rated 4 out of 5 stars

Easy transaction-Quick delivery-Item as…

Easy transaction-Quick delivery-Item as described-very easy to use-well made. Very Happy.

July 4, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

Thank you very much for the kind words, we are glad you are satisfied with our service.

Best regards, HomeVibe

Rated 4 out of 5 stars

I bought a BBQ from Homevibe 👍🏻

I bought a BBQ, Grill and smoker from homevibe and when it arrived it had to be constructed, not being mechanically minded I contacted the company to say I was not satisfied as I didn’t know how to put it together as the information in the box was not clear.
Homevibe replied with a link to a YouTube channel on how to build the kit and I was happy that following the instructions I was able to complete the build to my satisfaction. I was delighted with the unit now that I have built it and used it and would recommend it to anyone, also satisfied with the after sales service from Homevibe.

June 28, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

Thank you very much for the kind words, we are glad you are satisfied with our service.

Best regards, HomeVibe

Rated 1 out of 5 stars

I am totally annoyed with this company…

I am totally annoyed with this company I ordered a duvet set grey with unicorns on paid 17.98 inclusive of postage they did reply telling me lost in transit offered refund or send again I took send again. Still chasing them as nothing arrived and contact number is just a message . Going to complain to PayPal they can sort these cowboys out . Since this order I did stupidly order a king quilt nothing yet 😡

June 27, 2022
Unprompted review
Rated 1 out of 5 stars

Do not order off these absolute…

Do not order off these absolute disgraceful scammers my mother ordered a bean bag for 65.00 pounds it arrived late and was off eBay obviously ordered by these cowboys and the receipt in box was for 49.00 pounds so these disgusting robbers pocketed 16.00 so my mam could have ordered off eBay and paid 49.00 hope they get shut down you bunch of thieves

June 9, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

Could you please advise us via info@homevibe.co.uk and we will be glad to assist you with your query, we do also sell via ebay so there may have been some confusion in regards to this product.

Thank you for your patience.

Kind regards, HomeVibe

Rated 4 out of 5 stars

Smokey isn't a bandit

Smoker was a chore to assemble, that said, when fully assembled it looks great. Just waiting for the weather to try it out , instructions would be useful

June 1, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are very happy you like your order, please enjoy this discount code on us - FREEMONEY

Also we have now added a link to the deal to show a step by step instructions video!

Kind regards, HomeVibe

Rated 1 out of 5 stars

SCAM

Sadly I bought and item and never arrived! It has been a more than a month!! The company is scam as they do not provide a contact no and also they do not response to the emails. Don't waste your time and money.

May 25, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 3 out of 5 stars

Ordered towels

Ordered towels, colour not in stock. Second choice not in stock. I was offered a further choice but declined. Account credited, no hassle. All correspondence answered, albeit a little slow at times. Unfortunate that what I ordered not available

May 10, 2022
Unprompted review
Rated 1 out of 5 stars

Product not arrived after two weeks

Product not arrived after two weeks. Two emails sent with no reply.

May 7, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

Scammers!!

Scammers!!! AVOID AT ALL COST!

April 25, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

Sadly, don't waste your time with this company!!

Sadly, I purchased a set of towels through a warehouse on behalf of this company. After I had paid and redeemed the voucher, and paid for postage, its been18 days, yes 18 days and despite apologies for the delays and promises of 3 working days delivery for the towels I had ordered, its now day 24 and they still haven't arrived.
I will be sending ANOTHER email for follow up on progress, and if the result isn't a set of towels on my doorstep in 24 hrs, I will be posting stay away from this company all over Facebook, twitter and all other social media sites, the newspapers etc. Hope this is clear to the readers of this review.!!!!!!

March 30, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

This is a scam

This is a scam. I paid 19.99 twice for two sets egyptian cotton towels, after 6 days no tracking info and no word from company. Credit card company been phoned and they are now investigating as fraud

March 29, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

Really I cant give them a star rating…

Really I cant give them a star rating as I have not received my items after one month and money has gone from my account
so zero rating

March 16, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

Goods not received …

I ordered two sets of the garage shelves. Each set should have contained two sets of shelves making four in total. I have received just one set of shelves and despite dozens of e mails have still not received the second set. Customer service is rubbish. Wont be buying again.

March 14, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

ordered jumbo size towels

ordered jumbo size towels, sent only bath size, and not great quality either... will not use again.

March 5, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

Avoid this company.

Ordered bath sheets and was concerned as no confirmation email or any correspondence from company. After reading reviews I contacted company several times, then received conflicting emails regarding out of stock then offering delivery. I raised issue with PayPal and received refund. Avoid this company at all costs.

February 28, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 1 out of 5 stars

Useless company

Useless company, order did not arrive I’m glad I chose to pay with Klarna so I don’t have to fight to get my money back. Keep away from this company!!

February 16, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Rated 5 out of 5 stars

VERY PLEASED

VERY PLEASED! I purchased the garage shelves off homevibe they were easy to assemble, instructions were clear. Always satisfied when I order from homevibe 👍🏻

February 13, 2022
Unprompted review
Rated 4 out of 5 stars

I ordered some shelving from HomeVibe

I ordered some shelving from HomeVibe, having paid extra for express delivery the items did not turn up within the time expected two days this was entirely down to the courier company having mislaid my parcel. Good news I have now received my items and are quite happy.

February 11, 2022
Unprompted review
Homevibe logo

Reply from Homevibe

Hello,

Thank you very much for the kind words, we are glad you are satisfied with our service.

Best regards, HomeVibe

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