Homevision Reviews 259

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their friendly, polite, and efficient service, often highlighting their professionalism and helpfulness. Many people appreciate the quick response times and the overall efficiency of the work completed, noting that engineers often arrive on time and complete jobs swiftly and neatly. However, some customers expressed dissatisfaction with the pricing, finding it to be higher than expected or quoted. There were also occasional issues with appointments, such as engineers failing to turn up or arriving late. A few other people also felt that the initial contact and communication could be clearer regarding the final cost and the company's identity.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the efficiency, professionalism, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness,... See more

Price

Consumers find price to be ambiguous, with many reporting that services were more expensive than expected,... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers praise the quick response to emails and... See more

Technology

Users describe ambiguous interactions with technology. Many customers praise the expertise of technicians who... See more

Based on these reviews

Rated 4 out of 5 stars

The member of staff who called was friendly, polite and efficient. We’d had workmen in the loft area and one of them had broken a cable but neither I or the engineer could find where. Had he found the... See more

Rated 3 out of 5 stars

Both technicians were pleasant and on time. Replaced aerial and 15 mts of cable. Too expensive, if this company had done a similar job prior to my work and then another before finishing, that's a min... See more

Rated 3 out of 5 stars

They failed to turn up for first appointment after we had waited in for three hours. On the second appointment they arrived at the last minute. They analysed the problem as broken BT box. However t... See more

Rated 5 out of 5 stars

The gentleman who came to repair and fit a new aerial was very helpful and informative. The new aerial was fitted very quickly. I didn’t think it was going to be as expensive but it’s been done qu... See more



Contact info

3.9

Great

TrustScore 4 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Over priced and cameras are rubbish

Over priced and cameras are rubbish. Even police said recordinggs were very innferior 2 cameras cost 1046 and to havve tv taken off wall and new tv put up using same fittings cost238.80 and my husband haad to help him

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

The gentleman who came to repair and…

The gentleman who came to repair and fit a new aerial was very helpful and informative. The new aerial was fitted very quickly.

I didn’t think it was going to be as expensive but it’s been done quickly and efficiently.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Loft aerial installation

We had our aerial installed in our loft the installer was fantastic got the job done quickly and was very considerate about our freshly laid carpets we have not fully used it as of yet as we have not moved in but did try a tv and everything was working fine after I did a re tune so we hope it’s all good when we do get to use it properly. They were not the cheapest to install but overall happy with things so far

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Consistent service

I have been using this company for years and always deliver a good service . Helpful and explain what needs doing as they go along. Respectful of your property if need to move anything.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Happy and satisfied!

From my experience with these guys I was very satisfied, very quick from initial enquiry to visit, explanation of my needs seemed sensible and the agreed price seemed reasonable to me, the work has been done to a good standard and the engineer that arrived and did the work was polite, affable and seemed knowledgeable. Thanks! Appreciated! K W

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Glad we used this service.

Glad we used this service.The man that turned up was fantastic very helpful and polite done the job and sorted everything out you could not wish for a better service.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

First class service…

My daughters TV wall bracket broke away from the wall, googled TV wall bracket fitting,came up with this company,called Sunday evening,10.30am next morning guy turned up to fit new bracket and mount TV amazing service,thank you.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Engineer turned up about 2 hours after…

Engineer turned up about 2 hours after I booked him with the office .Thats was quick He was going my dads to install his broadband.He phoned me to tell me he would be there in a hour .When he got there he phoned me an explained the situation and how was was going to fix it .Very happy with the service and communication .Paid £95 plus Vat not sure how that compares to other companies but my dad not had no TV for 10 days so for me this was money well spent .Also the phone line was not working and he explained to me what I had to do .I am very happy and will use again if needed . Highly recommend this company very efficient and professional

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company for Starlink installation

I paid for a site visit specifically to have the signal tested and the location checked for Starlink suitability. Instead, the technician just looked at his compass and suggested a spot—right outside the window with a straight path into the house. It couldn’t have been simpler, yet the installation price nearly doubled. I used a far more knowledgeable local installer instead. Do not use this company for Starlink—they are a complete rip-off

April 1, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look