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HomeVision Reviews 

388
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and quick service, often noting that jobs were completed promptly. Many people appreciate the helpful, professional, and polite nature of the staff, who are also described as knowledgeable and thorough in their work. However, some customers also noted concerns regarding pricing, finding the costs to be higher than expected for the work performed. A few other people also felt that communication was poor, citing issues with missed appointments or unreliability. Additionally, some reviewers mentioned experiences with unprofessional engineers or unsatisfactory workmanship.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing that the cost was high or more... See more

Product

Customers consistently note ambiguous experiences with product, with some expressing satisfaction with the... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting prompt and courteous service, including quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having given them a poor rating previously I thought it time to revise my review. A diagnostic call out cost £95 + vat. The installation of a new power supply cost £280 + vat for 15 minutes work. Co... See more

Company replied

Rated 4 out of 5 stars

The two men who came to install aerial were pleasant, knowledgeable and did a good job. The prices advertised and the final cost however were mikes apart. The job was far more expensive than we expect... See more

Company replied

Rated 5 out of 5 stars

We had no TV signal in our new home. An appointment was made for the day after my phone call. The engineer was helpful, checked out the equipment we had, and recommended using the existing satellite d... See more

Company replied

Rated 5 out of 5 stars

Home Vision arranged for their contractor Andy Cotterell to visit within a couple of days of my first enquiry to Home Vision. Andy arrived as arranged and, having listened to our requirements, then... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.

Fast & Professional Service

Same Day Service*

Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.

Contact info

3.8

Great

TrustScore 4 out of 5

388 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(388)

357 reviews in the last 12 months

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Rated 1 out of 5 stars

How Much?

How Much?

They advertise TV ariels installed from £69.00

Then it quickly becomes PLUS VAT - but only if you provide your own equipment i.e. the ariel.

That then quickly jumps up to £169.00 PLUS VAT to provide, install and tune in.

Don’t get sucked in by misleading advertising.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have pink property and needed a pink aerial to go with the aesthetic of my property. They were very accommodating and their very friendly engineer was helpful and installed it for me efficiently

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Ill qualified rip off

The operative did not do any tests on my camera security system stated that it was an expensive system and needed to replace the NVR, and that if this did not sort the problem further investigation would be required. I was quoted over 2 thousand pounds to replace the unit, which was available on Amazon for just over 2 hundred pounds.

I have no confidence in this company as I believe they are not qualified and are simply rip off merchants.

Update, I got a different company in, who actually tested the equipment, found the fault and changed less than 10 percent of this company.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

I have not awarded 5 stars only because…

I have not awarded 5 stars only because the appointments that we received were not honoured on two separate days during which we had to remain at home between 8 -5 (even though the engineer was to ring 30 minutes beforehand, this was hardly enough time to venture out!). When, on the third day and after many phone calls to the office, the engineer eventually came on a Sunday, we were very impressed. Paul was extremely efficient, knowledgeable, friendly and helpful and solved the problem within a very short period of time. We would also commend Paul the manager in the office who dealt with the issue of failed appointments very sensitively.

April 19, 2026
Unprompted review
Rated 3 out of 5 stars

Very nice ,polite and managed to get…

Very nice ,polite and managed to get sound back on to.
However I forgot whilst he was here to ask if he could remove writing nd nos in top right corner of picture which I find annoying,I’m sure it can be removed on settings ,but I had no joy !

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

What bad customer service and a very…

What bad customer service and a very rude member of staff called Faye. Very unprofessional. I called first thing just to confirm the engineer will be attending between 8 and 1 and to clarify the call out charge as any customer would. I was rewarded with pure attitude and a no show from the engineer. Fortunately I found another company who came and carried out the simple task of fitting and setting up my router at a very reasonable price. Being a partner in a local property development company, we will definitely not be utilising this company for any of our projects.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Over priced and cameras are rubbish

Over priced and cameras are rubbish. Even police said recordinggs were very innferior 2 cameras cost 1046 and to havve tv taken off wall and new tv put up using same fittings cost238.80 and my husband haad to help him

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

The gentleman who came to repair and…

The gentleman who came to repair and fit a new aerial was very helpful and informative. The new aerial was fitted very quickly.

I didn’t think it was going to be as expensive but it’s been done quickly and efficiently.

April 9, 2026
Unprompted review

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