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HomeVision Reviews 

388
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and quick service, often noting that jobs were completed promptly. Many people appreciate the helpful, professional, and polite nature of the staff, who are also described as knowledgeable and thorough in their work. However, some customers also noted concerns regarding pricing, finding the costs to be higher than expected for the work performed. A few other people also felt that communication was poor, citing issues with missed appointments or unreliability. Additionally, some reviewers mentioned experiences with unprofessional engineers or unsatisfactory workmanship.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing that the cost was high or more... See more

Product

Customers consistently note ambiguous experiences with product, with some expressing satisfaction with the... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting prompt and courteous service, including quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having given them a poor rating previously I thought it time to revise my review. A diagnostic call out cost £95 + vat. The installation of a new power supply cost £280 + vat for 15 minutes work. Co... See more

Company replied

Rated 4 out of 5 stars

The two men who came to install aerial were pleasant, knowledgeable and did a good job. The prices advertised and the final cost however were mikes apart. The job was far more expensive than we expect... See more

Company replied

Rated 5 out of 5 stars

We had no TV signal in our new home. An appointment was made for the day after my phone call. The engineer was helpful, checked out the equipment we had, and recommended using the existing satellite d... See more

Company replied

Rated 5 out of 5 stars

Home Vision arranged for their contractor Andy Cotterell to visit within a couple of days of my first enquiry to Home Vision. Andy arrived as arranged and, having listened to our requirements, then... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.

Fast & Professional Service

Same Day Service*

Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.

Contact info

3.8

Great

TrustScore 4 out of 5

388 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(388)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Quick response to the problem. Phoned at 9 and new aerial and retune all done before 11..
Everything was explained and the cost given before the job was started.
Harry was polite, professional and did a good job.

March 31, 2026
Unprompted review
Rated 4 out of 5 stars

Got there eventually

Engineer finally revisited our home to finish the job that he started and partly fixed in 2nd week of January. He said he would return the following week with a further part that was necessary to complete the job. I had to call Homevision to ask what happened to the engineer ?It was now the 2nd week of March. He came on the 23rd March and completed the job to our satisfaction. Great

March 23, 2026
Unprompted review
Rated 4 out of 5 stars

All working fine and neat

It was nice an engineer came for a site visit without asking for a payment in advance. When he came he gave the price which I negotiated down. The work was completed within an hour. Everything was tested before the e ginger left my home.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful experience with Home vision…

A wonderful experience with Home vision recently,we needed an old digital aerial removed, attached to a ten foot aluminium pole,the operative was great,very polite,very professional,and the task was completed perfectly,even though conditions were a little breezy.I would thoroughly recommend their services.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

£150 out of pocket and still no internet

So disappointing. An engineer came out quickly, but told me the tp link was the problem, left before the hour was up that I’d paid for. I bought a new tp link and when it still didn’t work he gave me a few tips over the phone but told me I’d be charged to come back out. Even though the tp link wasn’t the issue. I rang the central line and when I explained I was £150 out of pocket and still had no internet she was completely unsympathetic. I paid for someone else to fix it in the end who diagnosed the problem properly. Lesson learned, always go local.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

The engineer, Ashley, was very friendly, helpful and competent. He replaced our aerial system quickly and efficiently. I thoroughly recommend this company.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Home Vision Engineer Bristol Area

We had the Home Vision Engineer Sturat Yates out today to supply and fit a security camera to our premises. He was very efficent in every detail. He left our house completly clean after alot of drilling through very thick walls. He was also very happy to carry out small technical issues with our TV and Internat signal strength. We would recommend Stuart Yates as a first class engineer.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient

At last somebody who turned up when he said he would and did what was required... Pleasant efficient. A little expensive maybe... But perhaps money well spent.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Guy came out to fix tv and replaced…

Guy came out to fix tv and replaced transformer as ours dead great guy great service only thing is the transformer buzzing all time is there one you can buy that does not buzz
From
Andy
Bridlington

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Patient, knowledgable, responsive, excellent

Excellent company. Quick to reply to emails and phone calls. Patient when you’ve no idea like me, what you need and how you need it done. Explaining everything as they go. Helpful, knowledgeable and happy to go that extra mile

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Signal intermittent

Signal intermittent, booked appointment and Harry turned up later in the day. He explained everything and the cost before starting. The service was exceptional, parts fitted and within the hour my TV signal was perfect. Could not fault and I would recommend as Harry did a great job all round.

March 24, 2026
Unprompted review
Rated 2 out of 5 stars

Unreliable and high price

Initially had an appointment booked and by the afternoon nobody had arrived. I phoned and they said the Engineer's van had broken down. Advised they would visit the next morning. I phoned in the afternoon again as nobody had arrived. I was told the Engineer had a large job to do so wouldn't have time to visit. (Should have cancelled by then, but I didn't).
Offered a call first thing the next day.
Engineer arrived said we needed a new aerial and charged £408! He was here for about 20 minutes. Felt the price was too much after checking with other companies. Also did not receive a call about cancelled appointments - I phoned them!

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Bad company

First fitted cable as thought all I needed month later picture was bad came back told needed new Ariel no problem cost both jobs £350 two month Dow the line picture bad phoned told was on warrant so would come out .one week and two days nobody keep saying engineer busy out next day then got big job out next day then sick out Monday .still nobody they phoned with another excuse told them not to bother .would get somebody myself so unreliable .would not recommend.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Super Fast and Friendly Service

I filled out an online form to book in a visit to look at our TV signal issue. I had a call back in less than two minutes and an engineer booked to visit the next morning. Russell came out, diagnosed the issue and set about replacing our aerial after it was clear the aerial was faulty and beyond repair. Russell was extremely friendly, polite and professional. The work was done super quickly and he checked and demonstrated everything was working before leaving. I was informed of the cost up front before work even began and overall, really really impressed with the work.

March 17, 2026
Unprompted review

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