Homezone Online Reviews 10

TrustScore 2 out of 5

2.2

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Company details

  1. Wallpaper Store
  2. Furniture Store
  3. Hardware Accessories Store
  4. Paint Store

Written by the company

Welcome to Homezone-online. Discover the beauty and elegance of modern and traditional wallcoverings, from luxury designs to affordable wallpaper and paint colourways within everyones budget. Use our click and collect service from one of our 3 stores where our helpful and friendly staff will be happy to answer any questions you have. ​ Choose wallpaper, Choose affordable, Choose Homezone


Contact info

2.2

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

FRAUDSTERS

The shop has clearly changed under new management and is now associated with a fraudulent parking firm known as Parallel Parking. I made a decision to pull up in a safe place into home zone and wait in my car for six minutes abefore leaving the area, yet I've been issued a county court notice demanding payment.

Fortunately, I am well-prepared to counter this unjust claim against both Parallel Parking and Home Zone. It's unacceptable to be subjected to this situation, and I believe both Home Zone and Parallel Parking are at fault. Immediate action is required from local authorities to address this issue.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Took money didnt deliver goods

Took money didnt deliver goods. EMail address doesnt work or the telephone number. Avoid at all costs. Claiming money back through bank as there is no way of getting hold of them. DO NOT ORDER

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

I went to Homezone in Northfield…

I went to Homezone in Northfield Birmingham on 28th February. The car park is in a shocking state and it took some minutes to negotiate the potholes and mud to get into the shop. Once in there I found the staff indifferent and not helpful. There was nothing outside the shop to say that I had to register my car in the shop, it's not a Pay and Display car park. Nor did the staff mention anything. This has resulted in a £60 fine. The parking firm claim that there are notices in the shop which say you must register but I saw none and the shop staff never mentioned it either. Something stinks here ! The same sort of scam is happening in Walsall too with drivers being fined, yet no signs up and shop staff not telling people that they need to register their number.!

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

No phone or address - RUN

When a company does not give you a phone number or address DO NOT PURCHASE from them. If the only communication is via is a submitted form DO NOT PURCHASE from any company if this is the case.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

They really helped me out when trying to match a sample. They held back some rolls as it was short stock in case I needed them without being asked and communication was excellent. Would definitely use again.

July 15, 2022
Unprompted review
Homezone Online logo

Reply from Homezone Online

Thank you for the positive review, always happy to help.

Rated 5 out of 5 stars

Really great service,super helpful…

Really great service,super helpful staff finding my wallpaper in a different store and getting it delivered.

February 22, 2022
Unprompted review
Homezone Online logo

Reply from Homezone Online

Thank you for the 5 star review! we are always happy to help.

Rated 5 out of 5 stars

ordered sample very good…

ordered sample of wallpaper,very good service and quality wallpapers.

January 5, 2022
Unprompted review
Homezone Online logo

Reply from Homezone Online

Hi David thanks for the review, we are currently in the process of adding more wallpapers at discounted prices.

Rated 5 out of 5 stars

Customer care team has been brilliant…

Customer care team has been brilliant can not fault them at all. Sorted my issue out ASAP kept in constant contact with me til the my issue was sorted .. highly recommend brilliant service.

April 16, 2021
Unprompted review
Homezone Online logo

Reply from Homezone Online

Thank you for your kind comments, it was a pleasure to help.

Rated 4 out of 5 stars

The paper looks fine

The paper looks fine but lost a bit when matching and did rip ease .

April 13, 2021
Homezone Online logo

Reply from Homezone Online

Thanks for your review, we will pass on your comments to the manufacturer of your wallpaper.

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