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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the exceptional quality and comfort of the shoes. Many people appreciate the soft, supple leather and the handmade craftsmanship, noting that the shoes feel amazing and can be worn all day without discomfort. Reviewers often describe the shoes as beautiful, stylish, and well-made, with no break-in period required. However, some customers experienced issues with sizing, finding that their usual size was either too large or too snug, requiring exchanges to find the perfect fit.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its comfort, style, and quality.... See more

Quality

Consumers find quality to be positive, highlighting the comfort and craftsmanship of the shoes. Many... See more

Based on these reviews

Rated 5 out of 5 stars

The shoe is beautiful and the customer support was helpful! Shipping to the U.S. got complicated, and made the exchange process longer, but that’s a bigger issue (not their fault). They even sent a ne... See more

Rated 5 out of 5 stars

I’m in love with these shoes! These handmade leather ballet flats are just perfect. You can really feel the love and care put into making them. The leather is super soft and feels amazing on the fee... See more

Rated 5 out of 5 stars

Excellent service I ordered my regular size, but they emailed me right after to ask my feet length in mm. As a result I needed a size smaller. The communication was very nice. The quality is very... See more

Rated 5 out of 5 stars

Shoe is really beautiful great leather great quality! Customer Service was on point always very responsive and helping me through the whole process! They are very on top of their emails. What makes it... See more


Company details

  1. Shoe Store

Written by the company

AT HOMIES, WE BELIEVE IN THE POWER OF SIMPLICITY AND INDIVIDUALITY. OUR MISSION IS TO EMPOWER INDIVIDUALS TO FOCUS ON WHAT TRULY MATTERS WHILE HIGHLIGHTING THEIR UNIQUE MINDSET AND PERSONALITY. EVERY PAIR OF HOMIES SHOES IS MADE BY HAND WITH EXCEPTIONAL QUALITY AND ATTENTION TO DETAIL, USING THE FINEST ITALIAN LEATHER.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

These shoes are like wearing socks

These shoes are like wearing socks. They are so comfortable and soft. I have them in all three colors.
They are my new favorite shoe. I travel a lot and they are so comfortable I can walk for days in them.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Chic

Chic! Simple and very well crafted, I love shoes but try to keep my closet minimal but elegant and chic so I ordered from HOMIES and the moment I recieved it I send an email to them to just say WOW bravo! Even the smell of the leather 👌🏻

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Shoes!

These shoes popped up in my IG algorithm. They look comfortable and stylish so I decided to order a pair. After ordering, I received an email regarding the size I chose. Initially, I was a little put off. At my age (57), I've bought shoes all over the world and I know (I think) my shoe size. I responded as such including pics of examples that correlated to the size I chose. The representative responded explaining that their shoes are designed to fit snuggly to the foot and included instructions to measure my foot. I followed these instructions. I received my shoes and they are a perfect fit. Lesson- I don't know everything even about myself. The leather is so supple and soft that I suspect there will be some give over time to account for the snug fit. Thank you for your patience and a great pair of shoes!

February 1, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service

I ordered my regular size, but they emailed me right after to ask my feet length in mm. As a result I needed a size smaller. The communication was very nice.
The quality is very good, I am very happy with my purchase.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Shoe is really beautiful great leather…

Shoe is really beautiful great leather great quality! Customer Service was on point always very responsive and helping me through the whole process! They are very on top of their emails. What makes it really really easy! My exchange was great. They really helped me out! I’m very very happy with the Shoe! If I could help you guys out with your order, it just runs a little small so I would just order one size down… Again beautiful Shoe I love it so much. I’m gonna go get the other colors and thank you so much for the Customer Service team. You guys were incredible.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great shoes, and great team !

Despite a shipment problem with DHL,
The team Made a Great effort to solve the problem and send me another pair with FedEx.
Great work, and Great shoes!
Thank you!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely and good brand

Such a lovely and good brand !
Shoes are made with a sensitive quality, and perfect test, and the team is always responding by email, here to help you to find the right piece you need.
I ordered the 36 but it was a bit too big for me so I ask them to change it and they were so so kind with me, and send me the 35 which I LOVE.
It's a pleasure for me to support this new little and made in EUROPE brand !!
:)

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful service, beautiful shoe!! Check msmts.

The shoe is beautiful and the customer support was helpful! Shipping to the U.S. got complicated, and made the exchange process longer, but that’s a bigger issue (not their fault). They even sent a new package via a different carrier when my other one was held up in customs for weeks with no sign of being released. They seem like a smaller company so I appreciated their efforts to find a solution despite the shipping issues being out of their control. I’m usually a US 8.5, but size 38 fit perfectly! (I tried a 40 at first thinking they might be narrow, but that size was too large so I exchanged them for the 38).

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. The exchange process is painfully slow, and I’ve received zero communication or updates. I trusted this store, but now I completely regret my purchase. This is by far the worst customer service I’ve ever dealt with.

October 17, 2025
Unprompted review
HOMIES logo

Reply from HOMIES

Dear Shōma Satō,
We’re truly sorry that your experience with us has been so disappointing, and we sincerely apologize for the lack of communication and delays you’ve faced. You are absolutely right — the process took longer than it should have, and there were unexpected issues with the shipping company. This is certainly not the level of service we aim to provide, and we take full responsibility.
We truly hope that the pair arriving soon will fit you perfectly and that you’ll enjoy them despite this frustrating experience. Thank you for your patience and understanding.

Warm regards,
Nadia
HOMIES TEAM

Rated 5 out of 5 stars

Homies is flawless from start to finish.

Honestly, Homies is flawless from start to finish. The customer service is so kind and responsive — they really make you feel taken care of. Shipping is lightning-fast, and the shoes… wowowow 🤯 The quality, the craftsmanship, the comfort, the beauty — everything is just perfect. Homies, you truly nailed it ❤️

September 22, 2025
HOMIES logo

Reply from HOMIES

Dear Bianca,
Wow, thank you so much for your incredible words!
We’re truly happy to hear that you had such a great experience with us — it means the world to our whole team. Knowing that you love the shoes and appreciated the care we put into everything truly makes our day.

Warm regards,
Nadia
HOMIES TEAM

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