This cream has a nice, pleasant texture and feels great on the skin. I’ve been using it consistently for several weeks and really enjoy how comfortable it is to apply. The scent is a bit unusual at fi... See more
Company replied
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I’ve been using the OpenFace acne-fighting shower gel for a few weeks, and it’s made a noticeable difference. It helps reduce body breakouts, especially on my back and shoulders, and leaves my skin fe... See more
Company replied
I’ve been using this body cream for a couple of weeks now. It’s lightweight, absorbs quickly, and doesn’t leave that sticky or greasy feeling. My skin feels softer and more comfortable after applyi... See more
Company replied
I found the product to be on the pricier side for what it offers. Unfortunately, for my skin, I didn’t notice any significant improvement compared to other salicylic acid cleansers I’ve tried. Additio... See more
Company replied
Company details
Written by the company
Digital skin diagnostic and personalized skincare. Healthy skin should not be months away.
Contact info
Lithuania
- openface.io
4.4
Excellent
137 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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The dual product is the best…
The dual product is the best combination, it works a lot on my back acne
March 9, 2026
Reply from Openface
Thank you so much for your kind words, Milanka. We’re really glad to hear everything was great and that you’re enjoying the products. It means a lot to us.
Anna
Openface Team
Finally saw a result from a product
The gel helped me heal some acne marks on my shoulders really quickly. I saw brightening in post acne as well in just about a week of using it. Recommend as it’s super gentle compared to what I’ve tried before, doesn’t give my skin dryness. X
February 16, 2026
Reply from Openface
Hi Nikol,
Thank you so much for taking the time to share your experience — it truly means a lot to us 🤍
We’re really glad to hear that you noticed positive changes so quickly and that your skin feels comfortable while using it. Creating formulas that support clearer-looking skin without disrupting its balance is something we care deeply about, so your feedback is incredibly encouraging for our team.
Thank you for your trust and for recommending us — we’re so happy to have you with us.
Warm wishes,
Anna
Openface Team 🤍
The only shower gel you need
Very gentle on the skin, leaves it soft ans smooth.
The scent is light and pleasant.
And I noticed visible results right after the first week
January 14, 2026
Reply from Openface
Hello Anastasia,
thank you so much for sharing your experience and for choosing Openface.
We’re really glad to hear that the product fit well into your routine and that you’re happy with the results. It’s important to us that our formulas are not only effective, but also comfortable to use every day.
Thank you for taking the time to leave a review — it truly means a lot to our team.
Warm regards,
Anna
Openface Team
Nice cream
This cream has a nice, pleasant texture and feels great on the skin. I’ve been using it consistently for several weeks and really enjoy how comfortable it is to apply. The scent is a bit unusual at first, but it seems to reflect its focus on real treatment rather than fragrance. Overall, it’s been a very nice and positive experience.
December 29, 2025
Reply from Openface
Hello Irina,
Thank you so much for sharing your experience. We’re really happy to hear that the cream has become a comfortable part of your routine, that’s exactly what we aim for.
We especially appreciate that you noticed our approach to scent: for us, effectiveness and skin benefit always come first, not fragrance. It means a lot that this came through in your experience.
Thank you for your trust and for such a thoughtful review.
Warm regards,
Anna
Openface Team
Excellent service
I bought a body wash from this company and had a good experience. The product is gentle and works well for my sensitive skin. The website was easy to use, and the ordering process was simple. Delivery was fast and arrived on time. Thank you!🫶🏼🫶🏼🫶🏼
December 23, 2025
Reply from Openface
Hi Alisa, thank you so much for such a warm review.
We’re really glad that your experience with Openface felt positive — both with the product and the overall process.
This kind of feedback truly means a lot to us. Thank you for taking the time to share.
Best regards,
Anna
Openface Team
I like it!!!
I have sensitive, combination skin that tends to break out and is hard to take care of. I already use a cream with azelaic acid, so I decided to try this body wash too. It has almost no smell, doesn’t dry out my skin, lasts a long time, and helped reduce breakouts. I liked it.
December 5, 2025
Reply from Openface
Hi Aleksandra,
Thank you so much for sharing your experience.
We’re really glad the body wash fit so naturally into your routine and felt comfortable on your skin.
It means a lot to us that you noticed the balance between being gentle and effective.
Thank you for trusting Openface and taking the time to write this.
Best regards,
Anna
Openface Team
I’ve been using this body cream for a…
I’ve been using this body cream for a couple of weeks now. It’s lightweight, absorbs quickly, and doesn’t leave that sticky or greasy feeling. My skin feels softer and more comfortable after applying it, especially after a shower when it usually feels a bit dry or tight.
The packaging is actually very convenient — easy to hold even with wet hands, the cap opens and closes properly, and nothing leaks. It’s practical and doesn’t feel annoying to use, which matters more than it sounds.
The scent is very subtle and neutral, and it fades quickly. No strong fragrance, no irritation — just clean and simple.
This isn’t a “luxury spa” kind of cream, but a solid, well-made everyday product. It does what it’s supposed to do and keeps my skin in good condition. I’d definitely repurchase.
December 5, 2025
Reply from Openface
Hi Timur,
Thank you for taking the time to write such a thoughtful review.
We’re really glad the cream became part of your everyday routine and that it feels comfortable and easy to use, especially after the shower. That balance of simplicity, comfort, and reliability is exactly what we aim for.
We truly appreciate your trust and are happy to know you’d choose it again.
Best regards,
Anna
Openface Team
I was skeptical but after 3 weeks of…
I was skeptical but after 3 weeks of use, all are gone!
It was packed well, and was delivered on time. Product has smell but it is understandable because of the ingredients.
January 12, 2026
Unprompted review
Reply from Openface
Hi Tarlan,
Thank you for sharing your experience. We’re really glad you decided to give it a try and even happier to hear that you noticed such a clear result after a few weeks.
We also appreciate your comment about the scent. Our formulas focus on active ingredients first, so the natural smell can come through.
Thanks again for your trust and for taking the time to leave a review.
Best regards,
Openface Team
Good service and fast delivery
Good service and fast delivery. The order arrived quickly, and I received notifications at every stage of the delivery, so I always knew where my package was.
December 3, 2025
Reply from Openface
Hi Anna,
Thank you so much for your feedback. We’re really glad to hear that everything arrived quickly and that the delivery updates were helpful along the way.
It means a lot to us that the process felt clear and smooth from start to finish. Thanks for taking the time to share your experience.
Best regards,
Anna
Openface Team
The gel arrived very quickly
The gel arrived very quickly. It feels light and comfortable on the skin, doesn’t cause dryness, and absorbs well. I don’t have major breakouts, but it works beautifully to smooth and improve overall skin feel. Very satisfied so far.
December 11, 2025
Unprompted review
Reply from Openface
Hi Alena, 🤍
Thank you so much for your review. It really means a lot to us. We’re glad the gel arrived quickly and that it feels comfortable on your skin. It’s great to hear that it absorbs well, doesn’t cause dryness, and helps make your skin feel smoother. That’s exactly what we aimed for when creating the formula.
Thank you for sharing your experience and for choosing Openface. 🤍
Warm regards,
The Openface Team
The duo
The duo - gel and cream together works perfectly. I had heat rashes and acne like bumps seems because of my sports bra. They became less red and less inflamed after first use and now after 2.5 weeks gone completely ❤️
November 10, 2025
Reply from Openface
Hi Lilia,
Thank you so much for your wonderful review — we’re truly happy to hear that the duo has helped your skin feel calmer and clearer.
Knowing that the redness and bumps have improved means the world to us. 🤍
If you ever need any product recommendations or support, we’re always here for you.
Warm wishes,
Anna
Openface Team
The smell of the product Exfoliating…
The smell of the product Exfoliating Body Cream is really bad, like it has expired.
But the body is good
August 14, 2025
Unprompted review
Reply from Openface
Hello,
Thank you for taking the time to share your thoughts with us – we truly appreciate your honesty. We’re very sorry to hear that our product didn’t meet your expectations and that the scent felt unpleasant to you.
When placing an order on our website, we also include a note that says: due to the high concentration of active ingredients, our body cream may have a stronger scent than usual. This does not affect its safety or effectiveness.
Our Shower Power Gel and Acid Cloud Cream are formulated with salicylic acid and other active ingredients to gently exfoliate, cleanse, and care for the skin. That said, we also understand that preferences—especially when it comes to scent—can vary, and we’re sorry if the aroma felt too strong for you.
We always take our customers’ feedback into account, and we’re happy to share that we’ve just opened pre-orders for an updated version of the body cream, which will be fragrance-free. We hope this makes your experience more comfortable.
Our priority is to create effective formulas that truly benefit the skin, but we fully understand that scent is a personal experience and may be perceived differently by each person.
Once again, we sincerely apologize for the inconvenience, and thank you for taking the time to write to us.
Warm regards,
Anna
The Openface Team
It's a product that truly works
It's a product that truly works. I've had a lot of trouble with my skin over the years and it's the only product that has ever made a difference. It's cleared so my acne after years of problems
September 6, 2025
Unprompted review
Reply from Openface
Thank you so much, Alvin 🤍
We’re truly happy to hear that our product has made such a difference for your skin after all these years of challenges. Stories like yours mean the world to us and inspire us to keep going.
We’re so grateful for your trust and support — it really means a lot! ✨
Warm wishes,
The Openface Team
Reply from Openface
Hi Vladyslav,
Thank you for sharing your feedback 🤍 We understand it can be discouraging not to see results right away. Since you received your order on August 5, it’s only been about 15 days of use — and that’s usually too soon to notice significant changes. Most people begin to see visible improvements after around 4–6 weeks of consistent use.
For best results, we recommend leaving the shower gel on your skin for a few minutes before rinsing, so the active ingredients have time to work. If you’re currently using it 2–3 times a week, try increasing to 5–6 times a week for more consistent exposure. Many customers also combine it with our body cream for enhanced results.
Please remember that everyone’s skin is unique, and acne can also be influenced by internal factors. If you’d like more personalized guidance, a dermatologist can help track your progress over time.
We’ll be happy to support you along the way — please let us know how it goes after a bit more time 💙
Warmly,
The Openface Team
Effective Body Acne Solution!
Using the Acne Body Duo for a month has shown real improvement. The shower gel and cream deeply cleanse and help reduce body acne and rough skin texture. Easily one of my top skincare picks - delivers real results.
May 10, 2025
Unprompted review
Reply from Openface
Hi Igor,
Thank you so much for sharing your experience! 🤍
We’re so happy to hear that the Acne Body Duo has helped improve your skin and that you’re seeing real results. That’s exactly why we created it — to make a visible difference and help you feel confident in your own skin.
We truly appreciate you taking the time to write this, and we hope you continue enjoying the results!
Warm wishes,
Anna
The Openface Team
I’ve been using the OpenFace…
I’ve been using the OpenFace acne-fighting shower gel for a few weeks, and it’s made a noticeable difference. It helps reduce body breakouts, especially on my back and shoulders, and leaves my skin feeling clean and balanced. The formula is gentle enough for daily use and doesn’t dry out or irritate my skin.
June 11, 2025
Reply from Openface
Hi Palina,
Thank you so much for your kind words! 😊 We're truly happy to hear that the shower gel is making a difference for your skin — especially on your back and shoulders. That’s exactly why we created it.
Your feedback means the world to us, and it really motivates our team to keep doing what we do. Thank you for being a part of the Openface community 💙
If you ever have any questions or need support, we’re always here for you!
Warm wishes,
The Openface Team
Had delivery issues, but the team solved everything quickly and professionally. Very satisfied with the service!
I had some problems with the delivery, but the customer service was excellent. They resent my order a few times without any issues and were always helpful and responsive. Really appreciated the support!
June 9, 2025
Reply from Openface
Hi Khrystyna!
Thank you so much for your kind words — it truly means a lot to us! 💛
We’re so glad that everything worked out in the end and your order finally reached you — we hope you’re already seeing great results and loving the products! 😊
You’ve been incredibly patient and understanding, and it was a pleasure to support you throughout.
If you ever need anything else, we’re always just a message away.
Wishing you all the very best,
Anna
The Openface Team ✨
The package came empty
The package came empty. I contacted support they solved the problem without hesitating. Sent me new product right away received 4 days later excellent service recommended!! And the product is good also seeing results already
May 23, 2025
Reply from Openface
Hi Thanh,
Thank you so much for your kind review!
We’re really sorry you received an empty package — but so glad you reached out to us right away. It means a lot to us to be able to step in and help as quickly as possible.
We truly care about every experience, and knowing that the issue was resolved fast and that you’re already seeing results makes us genuinely happy! 😊
Thank you again for your trust and support — we’re cheering for your skin!
Warmest wishes,
Anna
The Openface Team
Amazing exoerience, would recommend!
The delivery was very fast and the products work great!
April 11, 2025
Reply from Openface
Hi Anna! 😊
Thank you so much for your kind words — it truly means a lot to us!
We’re so happy to hear the delivery was fast and that you're loving the products.
If you ever have any questions or need help with anything, we’re always here for you. 💛
Thanks again for being part of the Openface community!
Warmest wishes,
Anna
The Openface Team
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