Honexcompany Reviews 631

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 392 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's effectiveness in reducing snoring and improving sleep quality, often noting a significant decrease in snoring and feeling more refreshed upon waking. Reviewers also frequently mention the ease of use and comfort of the mouthpiece, finding it less bulky and more comfortable than other similar products they have tried. The website is generally considered easy to navigate, and the purchasing process is often quick and correct. However, a significant number of people express dissatisfaction with the refund process, reporting difficulties in obtaining refunds and a lack of responsiveness from the company. Some customers also find the product to be ineffective, uncomfortable, or of poor quality, with concerns about its fit and material. Additionally, some reviewers feel the price is too high for the perceived quality of the item.

What people talk about most

Product

Customers had ambiguous experiences with the product, with some reviewers expressing significant... See more

Quality

People report ambiguous experiences with quality, with many reviewers expressing significant dissatisfaction,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of managing and navigating the... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting difficulties in obtaining their... See more

Price

Reviewers express strong dissatisfaction with the price, often describing products as overpriced, a rip-off,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased the Honex mouthguards, it was a 2 for 1 offer. To be fair I was a bit hesitant as nothing has work thus far. My snoring has interrupted my wife's sleep for many years and she tells me I st... See more

Rated 4 out of 5 stars

Initially my order was delayed however my snoring has 90% stopped and I sleep so much better . I wake up refreshed so this must be combating my sleep apnea problems too It took a few night to get us... See more

Rated 4 out of 5 stars

Finally showed up after 6 weeks. Been using it for four nights every night. I lose it in the bed but I actually feel better in the mornings than must be in for a little while now. If I could stay in m... See more

Rated 4 out of 5 stars

Quick shipping is a lie - but it seems to work, not sure how! I was pretty sceptical after ordering and then reading the reviews, but it honestly helps, it comes is a box with a plastic holder, be ins... See more



Contact info

3.1

Average

TrustScore 3 out of 5

631 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scam

Ordered two in good faith. Paid £24. Informed company the product is not fit for purpose and does not work and requested a full refund. No reply. Wrote a further three times and sent the products back as requested having paid a further £3.95 for return postage. Still nothing then received this message...
From: mailer-daemon yahoo.com
Mon 22 Dec at 16:09
Sorry, we were unable to deliver your message to the following address. info honex-uk.co
No mx record found for domain=honex-uk.co

ANY POTENTIAL BUYERS BEWARE....

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Sleeping again without the snoring

My wife and I were very skeptical about how the Honex would work for me. I have been snoring so loud that I have actually woke myself up. The first night was very surprising, I slept through the night and I didn't snore at all. My wife said that can't actually work that easy but, it did and it does. We both would highly recommend Honex as a solution for everyone to have a good nights sleep.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Purchase Ever!!!

Bought this on a buy one get one free offer but only one sent….asked about the free one and they said they’d send if we paid postage!! Did not bother as item did not work….in fact husband snored worse! Asked for a refund but they would only give a refund if we paid international shipping costs! Honestly the biggest pile of crap we have ever purchased and wish we had read reviews first as everyone has said the same 😩

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam cheap Chinese rubbish

Absolute scam taken over ten days to arrive when it did arrive what a letdown cheap plastic made in china on the barcode and is described as a denture box on the sticker. It hasn’t even got honex on the box. Can’t send it back because I have opened it. DONT WASTE YOUR MONEY!!

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased this product and tried it…

I purchased this product and tried it for three days. While it is comfortable and soft, it did not help stop my snoring. Additionally, I attempted to contact the seller multiple times for a refund, as they advertised a money-back guarantee, but I have not received any response. It seems they do not reply to customers regarding refunds. Therefore, my rating is one star—if I could give less, I would.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Useless

This appliance is completely useless - Stike One! Additionally, the company offer absolutely no support for concerns or refunds - Strike Two. The fit is sloppy, uncomfortable and has no ability to keep the lower jaw forward (the way an actual Mandibular advancement device works) - Strike Three!!
As a dentist, I wanted to try this product & evaluate its efficacy.
Do not buy. It doesn’t work & you won’t be refunded.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING: This company will not refund your money. I quickly received the product. It was cheap and flimsy. When I tried to return it and get a refund the company would not respond to emails. They do not provide a contact number. I have been trying since October 28th 2025 to get a refund with no success. This is basically a scam.

October 28, 2025
Unprompted review
Rated 4 out of 5 stars

-Works

-Works, fits my mouth, but would like it to be a bit more open in fit so my mouth would not feel so dry and pasty with the device in.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Not what you would expect!!

Absolute garbage. The website says that lower jaw restraint is the only way that snoring can truly stop snoring. But yet they send you 2 memory foam pillows!, and 200 nasal straps!! When I looked at the manifest under the canadian post sticker it said "200 snoring cessation nasal patches, 2 neck protecting cotton pillows, AND 2 household silicone TOYS! You pay a lot of money for stuff you don't want or need ( after they have convinced you you don't need) and send 2 very cheap mouthpieces they consider toys. The branding and marketing folks of this company need to lose their jobs. I also paid for express shipping (said they would ship in 2 days for a delivery by October 15, but came two and a half weeks later). Ridiculous.

December 6, 2025
Unprompted review
Rated 4 out of 5 stars

my early three nights experience

I used now honey for three nights and it makes a difference compared to many other lower jaw advancers I have tried in the past. I would like to know a bit more about the material that is used and how safe this material really is. Thank you Henry Staempfli DVM

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Product Made Snoring WORSE & "Risk-Free Trial" is misleading

I am extremely disappointed and frustrated with this purchase. This product failed completely to solve the problem it was advertised for, and the company's "risk-free" guarantee is a misleading trap.

Not only did the device fail to stop my snoring, but my wife reported that my snoring was significantly louder while I used it. Worse still, I felt more tired than usual, indicating that the device actively worsened my sleep quality. It is entirely ineffective and not fit for purpose.

The "Risk-Free" Trial is not really true:
The company heavily promotes a risk-free trial, but they intentionally omit a critical piece of information: the product must be returned to Japan.

The cost of international courier shipping to Japan is so high that it exceeds the original purchase price of the item. This means that pursuing the "risk-free" refund is financially impossible for the customer.

WARNING TO BUYERS: Do not purchase this product relying on the "risk-free trial." The guarantee is worthless because the prohibitive return shipping cost makes it impossible to get your money back.

November 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look