Honexcompany Reviews 628

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 392 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's effectiveness in reducing snoring and improving sleep quality, often noting a significant decrease in snoring and feeling more refreshed upon waking. Reviewers also frequently mention the ease of use and comfort of the mouthpiece, finding it less bulky and more comfortable than other similar products they have tried. The website is generally considered easy to navigate, and the purchasing process is often quick and correct. However, a significant number of people express dissatisfaction with the refund process, reporting difficulties in obtaining refunds and a lack of responsiveness from the company. Some customers also find the product to be ineffective, uncomfortable, or of poor quality, with concerns about its fit and material. Additionally, some reviewers feel the price is too high for the perceived quality of the item.

What people talk about most

Product

Customers had ambiguous experiences with the product, with some reviewers expressing significant... See more

Quality

People report ambiguous experiences with quality, with many reviewers expressing significant dissatisfaction,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of managing and navigating the... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting difficulties in obtaining their... See more

Price

Reviewers express strong dissatisfaction with the price, often describing products as overpriced, a rip-off,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased the Honex mouthguards, it was a 2 for 1 offer. To be fair I was a bit hesitant as nothing has work thus far. My snoring has interrupted my wife's sleep for many years and she tells me I st... See more

Rated 4 out of 5 stars

Initially my order was delayed however my snoring has 90% stopped and I sleep so much better . I wake up refreshed so this must be combating my sleep apnea problems too It took a few night to get us... See more

Rated 4 out of 5 stars

Finally showed up after 6 weeks. Been using it for four nights every night. I lose it in the bed but I actually feel better in the mornings than must be in for a little while now. If I could stay in m... See more

Rated 4 out of 5 stars

Quick shipping is a lie - but it seems to work, not sure how! I was pretty sceptical after ordering and then reading the reviews, but it honestly helps, it comes is a box with a plastic holder, be ins... See more



Contact info

3.1

Average

TrustScore 3 out of 5

628 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good mouth guard

It arrived took around 10 days
That's ok
Came with 2 for around 35
Used 1 last night and it fits nicely it's not that soft rubbery crap it's very solid and comfortable I've had a few different ones but these are very good
So it's not a scam and would very much recommend it
Customer service reply s immediately very good

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

A total WASTE of time.!!!

A complete and utter waste of money and time. A cheap floppy but of plastic that does Absolutely Nothing to help snoring.
I am willing to be proved wrong, but right now they are totally pointless and money so badly spent!!!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Finally very very good night sleep

The ordering process was effective and efficient. Receipt was longer than expected but the seller proactively communicated that demand was substantial and I was in back order. The product looks and feel were better than expected. But wearing it and results were marvelous. i woke up well rested and my wife was delighted and definitely a happy 😊 camper. Will absolutely buy again!

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Honex is a joke

Honex is a joke. Mouthpieces are cheap. Look on eBay and you will find identical quality goods for only a couple dollars each. Website claims made in the UK yet order chips straight from China. Tried to return within their 60 day guarantee period and they want me to ship them back to Japan. What a joke. Would cost more than it's worth to ship them. Beware anyone that even thinks about using this scam of a company.

January 7, 2026
Unprompted review
Rated 4 out of 5 stars

Very helpful product indeed

I was doubtful at first but decided to give it a try for me and my partner. Both os us have noticed the obvious, it works! Why haven't we tried it earlier? It is affordable, easy to use and most importantly works. It can be little uncomfortable the first days of use before it adapts to your teeth's structure

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. This product works. Not totally, but it minimized my snoring to acceptable levels, according to my wife. Thank you Honey X.

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

You must try it.

I have tried many similar things.. this one is the best because fits perfectly in the mouth. at last, I had a good sleep.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from these bastards

Stay away from these bastards! They send you shit and when you want to send it back, they expect you to send the crap to some address in Japan, at your expense!

Stay away and if I could track them down I would teach them a lesson. Bastards!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

First class mouth tape ever!

I put the mouth strip on with trepidation thinking it wouldnt work or I wouldnt be able to breathe. My God was I wrong! I was actually breathing through my nose for the first time in years! And my sleep app told me I'd had an excellent sleep and my oxygen levels had gone up to over 90% where they were usually around 82%. My mouth wasn't dry as sandpaper too. Absolutely amazing ! I will be using the strips every night without fail. Thankyou so much

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Bad product

I Bought Anti snore mouth piece. The product is not working, feels bad not comfortable, making your mouth wet.
Don't buy it. Honex don't refund for bad experience. I have one unit new in the box if someone whant it for free.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Honex I believe to be a scam

Honex I believe to be a scam. I paid for the device online. It did not arrive. I received several emails apologising for "slight" delays and offering tracking, which AVG identified as suspicious.
Avoid like the plague.
In fact, identical products are available and they do not stop snoring or apnea. They are a complete waste of money and time. They do not fix the lower mandible position, but allow it to move forward or back with no restriction. It is complete rubbish.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Save your money

I purchased this product in October. It took 3 weeks to arrive. Says Canadian product on website?? But came from china?? Product came in a box that did not say honex. No instructions and flimsy plastic material. I have emailed 4 times for a refund and have received no response. now I am over 60 day guarantee. I wish I had read the reviews better. The good reviews always pop up first. Read further. I would never have wasted my money. Clearly this company is a scam.
Don’t order.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Ordered two in good faith. Paid £24. Informed company the product is not fit for purpose and does not work and requested a full refund. No reply. Wrote a further three times and sent the products back as requested having paid a further £3.95 for return postage. Still nothing then received this message...
From: mailer-daemon yahoo.com
Mon 22 Dec at 16:09
Sorry, we were unable to deliver your message to the following address. info honex-uk.co
No mx record found for domain=honex-uk.co

ANY POTENTIAL BUYERS BEWARE....

December 2, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look