Honexcompany Reviews 627

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 392 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's effectiveness in reducing snoring and improving sleep quality, often noting a significant decrease in snoring and feeling more refreshed upon waking. Reviewers also frequently mention the ease of use and comfort of the mouthpiece, finding it less bulky and more comfortable than other similar products they have tried. The website is generally considered easy to navigate, and the purchasing process is often quick and correct. However, a significant number of people express dissatisfaction with the refund process, reporting difficulties in obtaining refunds and a lack of responsiveness from the company. Some customers also find the product to be ineffective, uncomfortable, or of poor quality, with concerns about its fit and material. Additionally, some reviewers feel the price is too high for the perceived quality of the item.

What people talk about most

Product

Customers had ambiguous experiences with the product, with some reviewers expressing significant... See more

Quality

People report ambiguous experiences with quality, with many reviewers expressing significant dissatisfaction,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of managing and navigating the... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting difficulties in obtaining their... See more

Price

Reviewers express strong dissatisfaction with the price, often describing products as overpriced, a rip-off,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased the Honex mouthguards, it was a 2 for 1 offer. To be fair I was a bit hesitant as nothing has work thus far. My snoring has interrupted my wife's sleep for many years and she tells me I st... See more

Rated 4 out of 5 stars

Initially my order was delayed however my snoring has 90% stopped and I sleep so much better . I wake up refreshed so this must be combating my sleep apnea problems too It took a few night to get us... See more

Rated 4 out of 5 stars

Finally showed up after 6 weeks. Been using it for four nights every night. I lose it in the bed but I actually feel better in the mornings than must be in for a little while now. If I could stay in m... See more

Rated 4 out of 5 stars

Quick shipping is a lie - but it seems to work, not sure how! I was pretty sceptical after ordering and then reading the reviews, but it honestly helps, it comes is a box with a plastic holder, be ins... See more



Contact info

3.1

Average

TrustScore 3 out of 5

627 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't bother buying from this company

Don't bother buying from this company. They shorted my order and then told me I must have hit the wrong button and wanted me to pay for shipping to correct it. The appliance is large and bulky and NOT worth the 40.00 I was charged.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

This anti snore mouth piece is an…Rubbish and a SCAM

This anti snore mouth piece is an absolute SCAM.
Sloppy fit and causes massive amounts of saliva to build up.
They refuse to reply to emails regarding how bad the product actually is and after filing a complaint with Paypal they did offer a 50%refund, Not the money back guarantee they are advertising.
The product had to be returned unused If i wanted a full refund but have to pay return postage myself.
I cannot stress enough how bad this product is and how bad this company is to deal with. If you must buy one of these anti snore mouth piece, Check out Temu or eBay as they sell for as little as $3.00AUD.
How a company like this is allowed to continue to trade is unbelievable.

January 22, 2026
Unprompted review
Rated 4 out of 5 stars

Mouthguard fits well

I tried your mouthguard as I have been recently told I have sleep apea. I find the mouthguard to fit very well. I am not sure if it is helping yet, but think so. Of course i did not think i had sleep apea so it is hard to tell, lol

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Honex is a uncomfortable product

Honex is a uncomfortable product. I could not sleep with this product in my mouth . Now I'm having a hard time returning it . Not only that took almost two weeks to deliver as well.

February 2, 2026
Unprompted review
Rated 4 out of 5 stars

The mouthpieces are quite good

I’ve found the mouthpieces to be quite effective though they can become somewhat uncomfortable after a number of hours of sleep as my mouth can become quite dry.
Overall, I think they’re very good and would recommend them.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

It really works

I know that when I wake up in the morning my throat is not dry and I dont feel dehydrated and I feel a lot more rested

January 15, 2026
Unprompted review
Rated 4 out of 5 stars

I received the product two days ago and…

I received the product two days ago and tried it last night. I had a restful sleep, although I had a bit of trouble keeping the product in my mouth at first. So far, the results seem positive. I really hope I've solved my problem.

I think it would be more comfortable if the product were stored in a sealed sterile bag and if there was a technical data sheet on the silicone material it's made of.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

1) your product is a piece of crap

1) your product is a piece of crap. It tastes like shiT, restricts breathing, doesn’t fit, makes me produce too much saliva, and makes me gag.
2) I used it and tested my 02 level and it was close to hazardous levels. That means it’s not working. My mouth taping works much much better.
3) I could barely wear it for an hour without cursing your existence. YOU ARE RUNNING A SCAM. That is for sure. I have seen this all my life
4) did not improve, —made it 100% worse.
5) communication is moot —the company is running a scam and lying to you.
6) your partial refund is bullshit.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

The Honex anti snore guard is an amazing product. I had a minor issue and the customer service team was always prompt and professional in their response.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Wife!

I can’t believe the difference that the Honex mouthguard has made! My wife was the one who immediately noticed that I wasn’t snoring. This has continued over the past fortnight. She is appreciating noise free sleep.
The softness of the mouthguard has helped me getting used to it being in my mouth as I sleep. Having the mouthguard in my mouth has not caused any discomfort.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Poor fitting

Poor fitting, uncomfortable, too big, can’t swallow, tastes of plastic. 60 day return policy is worthless, has to be returned to Japan at your own cost. If you throw away the cardboard sleeve they won’t refund you anyway. Do not buy, waste of money

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Of course the product is not working

Of course the product is not working. Wanted to return but they only offer %20 refund, when rejected they are asking me to ship items back to Japan address, and no label provided. They hope that shipping cost would me more expensive and you just keep the item .

Do not buy, if its too late, try to handle with your bank. Just scam!

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Thin plastic AVOID

The item that showed up was made of a flimsy thin plastic with no applicable means of shifting the jaw as it was designed to do. Purely a bait and switch. I would not recommend this company based on the product advertised compared to the product provided. AVOID unless you want to throw your money away

January 21, 2026
Unprompted review
Rated 4 out of 5 stars

I purchased the Honex mouthguards

I purchased the Honex mouthguards, it was a 2 for 1 offer. To be fair I was a bit hesitant as nothing has work thus far. My snoring has interrupted my wife's sleep for many years and she tells me I stop breathing during the night, but after purchasing the mouthguards my snoring has virtually stopped and I am waking feeling good. They are a bit to get used to they are not bulky but keep your mouth open about 1cm so I have woken up through the night with a dry mouth, but a drink of water and I'm back to sleep.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable fit

Delivery was as expected,When my item arrived it was of good quality and I believe it's helping.
After a few nights I was used to wearing it and is very comfortable in the mouth,unlike some others I have tried.

January 1, 2026
Unprompted review

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