Honeycomb Insurance Reviews 

167
•
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Spotty claims experience thus far. They hand off their adjusting to a third party that has crappy customer service. You're just a number in a bucket. Their 3rd party adjuster emailed me that the "repo... See more

Company replied

Rated 5 out of 5 stars

Rating platform is great! Issuance is also an easy process. Pricing and tailored coverages are spot on. The renewal process is a bit confusing as far as who gets what (agent & insured) re: policy &... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. I've worked with many insurance carriers over the past 15 years and Honeycomb is one of the best partners we've had the pleasure of doing business with. The rating system is great... See more

Company replied

Rated 5 out of 5 stars

Most insurance agents push papers. Wendy? She took time to understand my needs deeply—one policy at a time. She didn’t just sell me insurance; she engineered my protection strategy. She listened, ed... See more

Company replied

Company details

  1. Insurance Company
  2. also in
  3. Landlord Insurance Company

About Honeycomb Insurance

Written by the company

Real Estate Insurance Reinvented

Honeycomb is reinventing real-estate insurance with state-of-the-art technology that eliminates the need for on-site physical inspections to assess risk, utilizing instead aerial photography, computer vision, artificial intelligence and machine learning.

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Why Honeycomb

  • Online Everything: Purchase, manage, and customize your policy online and in real time
  • Top-rated: Financial rating of “AM Best A-” excellent
  • Affordable: The right coverage for the right price - up to 40% saved compared to our competitors
  • Fast and easy: Answer a few questions about the property and get a quote in less than 5 minutes
  • Superior coverage: Tailored coverage to fit your needs as a property owner

Insurance Products

  • Condo Associations
  • Apartment Buildings
  • Single Family Rentals


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

167 reviews

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No recent history of asking for reviews

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4.3

All reviews

(167)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

ONLY NEGATIVES ARE THAT IT TAKES A LONG…

ONLY NEGATIVES ARE THAT IT TAKES A LONG TIME FOR UNDERWRITER TO REVIEW ANDD THAT YOU LOGARITHM DECINES A LOT OF WELL MAINTAINED BUILDINGS IN GOOD TO GREAT AREAS

February 22, 2024
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Reply from Honeycomb Insurance

Thank you for taking the time to leave this valuable feedback. We apologize for any inconvenience that you may have experienced. We’re committed to delivering fast underwriting and understand the frustration of unmet expectations. To provide fair and accurate underwriting based on dozens of parameters, some risks require a more meticulous review that may take longer. We will undoubtedly learn from this case and continue to work towards improving our turnaround time for even the most complex risks.

Rated 5 out of 5 stars

Fast

Fast, efficient and helpful.

February 22, 2024
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Reply from Honeycomb Insurance

Thank you for the review, Jeremy. We're thrilled to receive such positive feedback. Great to have you be part of the hive!

Rated 5 out of 5 stars

Honeycomb excellence

Jorge, my agent, was responsive and helpful and made the process easy.
Joan Little

January 8, 2024
Unprompted review
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Reply from Honeycomb Insurance

Hi Joan, we are so glad to read about your positive experience with Honeycomb. Thank you for taking the time to share your thoughts!

Rated 5 out of 5 stars

Honeycomb is the best on the market right now

Our introduction to Honeycomb was through the excellent guidance from agent Jorge Ortiz. He never fails to impress us with his skill and experience and we have quickly referred him to all our associations to see which ones we can get switched over. The extremely competitive quotes are just a bonus really, we look for ward to working with HC and Jorge for years.

February 8, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for sharing your positive experience, Zephyr. We're thrilled to hear that Jorge's guidance and expertise have made such a positive impression on you. Welcome to Honeycomb!

Rated 5 out of 5 stars

HOA insurance

Fast, easy quote and approval process. Good price for the coverage offered. Our agent was very responsive.

February 1, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the great review, Evan! Glad to hear you are happy with the service and the product. Welcome to Honeycomb!

Rated 5 out of 5 stars

Quick and efficient

In searching for competitive commercial insurance for a few of my apartment complexes, I came to find Honeycomb insurance via online search. I had connected with Jorge Ortiz, he was efficient, professional and a pleasure to have worked with. He is a valued new contact for my insurance needs going forward.

Real Estate Investor/Developer

December 21, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the great review Waylyn! We are thrilled to hear that you're happy with the service and the product and look forward to our continued partnership. Welcome to Honeycomb!

Rated 5 out of 5 stars

Rating platform is great

Rating platform is great! Issuance is also an easy process. Pricing and tailored coverages are spot on.
The renewal process is a bit confusing as far as who gets what (agent & insured) re: policy & renewal billing.
I've gotten feedback from insured's that they don't like having to do the inspections but compared to the amount of policies we've issued I would say it's less than 10%.

November 30, 2023
Unprompted review
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Reply from Honeycomb Insurance

Deborah, thank you for the great review and your valuable feedback. We have forwarded your comments to our product team. Looking forward to our continued partnership!

Rated 5 out of 5 stars

It is my opinion that your valuations…

It is my opinion that your valuations are about 25% higher than all of my other carriers in the state of Georgia. Conversely your rates are too low.

January 11, 2024
Unprompted review
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Reply from Honeycomb Insurance

Hi Allen, thank you for your valuable feedback. We have notified our underwriting team about your comments. Looking forward to our continued partnership!

Rated 5 out of 5 stars

Apartment Insurance Quotes

It is very easy to get insurance quotes on rental properties, HOA, and apartment buildings with this carrier. They are still looking at condition of buildings and system updates and not just the age of the building unlike some carriers in CA. Self inspection is easy and everything is digital. Good pricing!

January 10, 2024
Unprompted review
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Reply from Honeycomb Insurance

Thank you, Lisa! Glad to hear you are happy with the ease of use and pricing. Great to have you be part of the hive!

Rated 5 out of 5 stars

Exemplary Service and Partnership: Honeycomb Insurance

Honeycomb stands out as an exceptional company, thanks to its dedicated underwriting and service team. They exhibit a remarkable responsiveness and a genuine willingness to consider agent feedback. This quality of engagement epitomizes the ideal partnership we seek in our business relationships. Furthermore, their platform is easy to use compared to some of the other carriers that write Habitational insurance. I strongly endorse Honeycomb to both fellow agents and customers for their outstanding service and support.

December 28, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you for your glowing review, Ryan! We greatly appreciate your endorsement and are delighted to hear about your positive experiences with our team and platform. Looking forward to our continued partnership!

Rated 4 out of 5 stars

Need quicker answers

Honeycomb does an amazing job, the only issue I have is getting endorsements especially reinstatements faster. Obviously if something is sitting in cancellation and we are waiting to hear policy will be reinstated we would like to know prior to the cancellation date. If someone could call say yes or no this will or wont be reinstated prior to canc date.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Honeycomb is the BEST!

I love Honeycomb. You can self rate and determine if acceptable or not most of the time instantly. Great coverages and good premiums.

December 27, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you so much for your kind words, Russ! Thrilled to hear that you love Honeycomb.
We're dedicated to providing you with the best insurance experience possible, and your positive feedback fuels our commitment. Looking forward to continuing to serve you!

Rated 5 out of 5 stars

Honeycomb is wonderful

Honeycomb is wonderful. Great support and easy to navigate

December 28, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the great review, Roger! We are thrilled to hear you are happy with the ease of use and support. Great to have you be part of the hive!

Rated 5 out of 5 stars

Honeycomb's platform is very intuitive

Honeycomb's platform is very intuitive, you receive a bindable quote in minutes with the option to revise coverage. If further underwriting is needed, they will let you know immediately.

December 28, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the fantastic feedback, Jose! We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

HoneyComb Rocks!!

As an insurance agent in the Chicago area, HoneyComb has proved itself to rise above many of our other carriers when we thought we had no options left. The habitational market has hardened drastically in the last year and many carriers are exiting the market or making it very difficult to write new policies. HoneyComb is not only beating their prices but their team has constantly been there to help us get things done. Kudos to Erin Grzybowski and Carlos Fuentez for their constant support!

December 1, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you for taking the time to share your positive experience with Honeycomb, Sam! Your feedback is invaluable to us, and we're committed to continuing to offer competitive pricing and exceptional service in a hard habitational market. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Honeycomb has been a great partner to…

Honeycomb has been a great partner to work with. Love their systems. Staff has been a pleasure to work with.

December 28, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the excellent review, Chris! Happy to have you be part of the hive.

Rated 5 out of 5 stars

Smooth transaction, fits my insurance needs

My insurance agent is quick in response and helpful. The process of purchasing an insurance policy from honeycomb is smooth. I will be happy to do business with them again.

December 15, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you for the vote of confidence, Bruce! Glad to hear you had a smooth experience. Welcome to Honeycomb!

Rated 5 out of 5 stars

Fast customer service and easy quote…

Fast customer service and easy quote process

December 12, 2023
Unprompted review
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Reply from Honeycomb Insurance

Thank you Genevieve for the great review! We're stoked to hear you're happy with the customer service and ease of doing business. Welcome to Honeycomb!

Rated 5 out of 5 stars

Offers Highly customizable Coverage and Always Provides Outstanding Customer Service

Honeycomb consistently provides outstanding customer service and coverage at very competitive rates. We have an assigned agent that provides timely responses to our various questions.

Also, most insurance companies don't offer coverage that can be customized to fit the needs of our condominium association, so you often end up paying for coverage that you don't need. Honeycomb allows you to only get coverage on what you need.

We love this company!

December 11, 2023
Unprompted review
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Reply from Honeycomb Insurance

Hi Christopher, we're thrilled to receive such amazing feedback! Stoked to hear you're happy with the service and the product. Thank you for being part of the Honeycomb community.

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