The shopping was fairly straightforward. Finding my personal account was NOT simple or seamless. I would encourage Honeylove to streamline this process. Please also link “how to MEASURE your br... See more
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Review summary
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Easy to see the products but I struggled with where to find information on the differences between bra models to know which to look at as a new viewer of the website. It'd be great to have a comparis... See more
Company replied
Easy to navigate and no issues at checkout except one. You purchase to get credits but then you cannot use the credits with discount codes. All other reward programs I have the discounts are all appli... See more
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The shopping experience was very good. It was easy for me to find what I was looking for. That being said, while I did order a second bra because of the offered discount, I found the extra checkou... See more
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Company details
Written by the company
We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
Contact info
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
- +1 (855) 740-8229
- support@honeylove.com
- honeylove.com
4.0
Great
8K reviews
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Replied to 99% of negative reviews
Typically replies within 1 week
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-the website is very hard to use…
-the website is very hard to use because when I order an item and keep looking, found other item, there is not a way to deleted, so is frustrated not to be able to order.
-the discount codes never work
-the policy to take advantage of more discount is not fare because you can not get different size or other different item in the same order.
May 28, 2026
Reply from Honeylove
Hi Maria, thank you so much for reaching out, and I’m sorry to hear that you’ve had such a frustrating experience navigating our website and applying discounts!
We'd love to help! Please don't hesitate to reach out to our team so we can look into it further.
We look forward to staying connected.
Soft & flexible material
I love how easy it is to shop & check out but even better than that, how easy it is to return or exchange merchandise. I especially love the soft texture of the bras.
May 29, 2026
Reply from Honeylove
I’m so glad to hear that shopping and checkout felt easy for you, and even more that returns and exchanges have been smooth—that kind of convenience makes such a difference. It’s wonderful that the soft texture of the bras stood out to you too; comfort and feel against the skin are so important. If you ever need help with future orders or have questions about fit, please reach out to us directly with your order details—we’ll be happy to assist anytime. 💙
Unbelievable customer service
Unbelievable customer service. So important for building trust with a brand, particularly for on-line and one that is new to you.
May 29, 2026
Reply from Honeylove
That’s such a powerful reflection, Susan—thank you for sharing it. Trust really is the foundation of any brand, and when customer service goes above and beyond, it makes all the difference, especially with online shopping, where you’re putting faith in something new. I’m glad the experience felt “unbelievable” in the best way, and that it built confidence for you right from the start. If you ever need help with future orders or have questions, please reach out to us directly with your order details—we’ll be happy to assist anytime. 💙
Ordered but immediately refunded as out…
Ordered but immediately refunded as out of stock! Disappointing- not sure how to get hold of your product
May 28, 2026
Reply from Honeylove
Thank you for your feedback, Lisa. I understand how disappointing that must have been—placing an order only to have it immediately refunded because the item was out of stock takes away the excitement of shopping. You deserve a smoother experience and a clear way to get the products you want. Please reach out to us directly with your order details so we can review availability and help you secure the style you’re looking for, or guide you toward similar options that are in stock right now. 💙
I am a first-time buyer
I am a first-time buyer. Things moved smoothly through my online purchase. I dislike all the offers that appear at the end of the ordering process— it’s nerve wracking. I just want the one item as I am unfamiliar with your brand. I am looking forward to receiving my first order and hope it’s as good as advertised.
May 29, 2026
Reply from Honeylove
Thank you for sharing your experience—it’s wonderful to hear that your first purchase went smoothly and that you found the style and size you wanted with ease. I completely understand how all the extra offers at checkout can feel nerve‑wracking, especially when you just want the one item to try out a new brand. I hope your first order lives up to your expectations and feels every bit as good as advertised. If you ever need help with sizing, fit, or future orders, please reach out to us directly with your order details—we’ll be glad to assist you. 💙
I enjoyed searching your site to order…
I enjoyed searching your site to order bras for the first time. I watch the Katie Phang Podcast which is where is where I heard about Honeylove Products. It was an easy to navigate and find the style and size that I wanted.
May 28, 2026
Reply from Honeylove
That’s wonderful to hear, Sue! I’m glad your first time browsing the Honeylove site felt easy and enjoyable, and it’s great that you discovered the brand through the Katie Phang Podcast. Finding the right style and size without hassle makes the whole shopping experience so much better. If you ever need help with future orders or have questions about fit, please reach out to us directly with your order details—we’ll be happy to assist you anytime. 💙
HOW MANY DAYS UNTIL I GET MY ORDER?
HOW MANY DAYS UNTIL I GET MY ORDER?
I’m so excited I haven’t had a new bra in years & years….
If it doesn’t fit what is the procedure to get correct size?
I WANT TO LIVE IT SO BADLY….
Thank you guys….✝️
May 28, 2026
Reply from Honeylove
Thank you so much for your excitement, Jan. It’s wonderful to hear how much you’re looking forward to your new bra!
📦 Shipping: Our standard delivery takes about 4-7 business days, depending on your location. You’ll receive a tracking email once it’s on the way so you can follow its progress.
🔄 If it doesn’t fit: You have 30 days from delivery to request a free return or exchange (for US orders). Items need to be unworn, with tags and liners intact, and returned in their original packaging. Exchanges can be made for a different size or color of the same style.
If you’d like help with sizing or the return portal, please reach out to us directly with your order details—we’ll be happy to guide you step by step.
I hope this new bra feels every bit as special as you’ve been waiting for. 💙
This is about my 10th time email trying…now your criticism my review you chose the date not me
This is about my 10th time email trying to order your explanations are not best for older people like me whom are leery of computer ordering anyway.you keep adding cost so a $69 bar is costing me $105 hell of a mark up I don't want to order more because I'm not sure of size and style i hope i love it then i will order more once I figure out how.
May 1, 2026
Reply from Honeylove
I hear how discouraging that’s been for you, Margaret—especially after trying multiple times to place an order. Online checkout should feel simple and transparent, not confusing or padded with unexpected costs. It’s understandable to feel hesitant when a $69 bra ends up costing $105, and even more so when you’re unsure about sizing and style. You deserve clear explanations and a straightforward process that makes ordering easy and comfortable.
Please reach out to us directly with your order details so we can review the charges, help simplify the process, and make sure you feel confident about your purchase. 💙
Trying to order two different sizes to…
Trying to order two different sizes to see which might best fit seemed to be impossible. It ought to be an option, but isn’t.
May 28, 2026
Reply from Honeylove
Hi Jane,
Thank you so much for reaching out and sharing your feedback with us! I’m sorry to hear that you had trouble finding the right fit, and I would love to assist you personally in finding your perfect Honeylove size.
Please reach out to us directly so we can look into this further and ensure you get the support you need! 💙
Final check-out is full of up-selling…
Final check-out is full of up-selling ads before reaching the end of checkout.
May 28, 2026
Reply from Honeylove
Hi Suzanne,
I am sorry to hear that you found our checkout process frustrating. We truly appreciate your feedback regarding the post-purchase experience, as it helps us improve the way we serve our customers!
Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
size matters
I love the products, great quality and also great website, so easy to use. Prompt delivery and good return policy. But. The size charts are way off. I have ordered twice now and the items are way too big. I measured carefully but to no avail. When In doubt size down.
May 28, 2026
Reply from Honeylove
Hi Maree, thank you so much for reaching out and for your kind words!
I’m sorry to hear that the items you received were larger than expected, as we want you to feel comfortable and confident in your Honeylove pieces.
To help us find your perfect fit, please feel free to reach out to our support team—we’ll be happy to help you navigate our sizing and styles to ensure you find your perfect Honeylove garment.
If there's anything else I can assist you with, just let me know!
New bra
I was looking for a new bra that wasn’t an underwire. I had NO idea how to choose the style that would fit me best. I googled it and tried to decide which one would be best for me. I finally chose one and if it fits I will order more. The problem I’ve had in the past is the straps always falling off my shoulders!! ANNOYING!! I currently have what I think you call a razor back but the straps are high on the shoulders and often show in a regular round neck shirt. So I guess I will see how these straps stay up. Even tightening them doesn’t help because after wearing a while they seem to loosen up. I’ve even sewed them!! I also like a front closure but from the pictures I couldn’t tell what kind of clasp the Honey Love bras use. Fingers crossed.
May 28, 2026
Reply from Honeylove
Hi Lisa,
Thanks for sharing your experience. Straps slipping can definitely be frustrating, and we understand wanting something more secure and comfortable without underwire.
Our bras feature adjustable straps designed to help with fit and support, and a hook-and-eye back closure for a secure hold (not a front closure). If straps loosen over time, adjusting tension after a few wears can help as the fabric settles.
We hope this new bra works well for you, and our team is here if you need help finding the best fit or style. 💙
I did not like that insurance on…
I did not like that insurance on shipping was applied to my order when I removed it several times.
May 28, 2026
Unprompted review
The capabilities of the garments are…
The capabilities of the garments are great; however, the item that I really wanted has been out of stock for some time. If possible, need to work on the supply for the super strong items.
May 28, 2026
Reply from Honeylove
Hi Kimberly,
Thank you for your feedback! We’re so glad to hear you’re enjoying the garments.
We understand how frustrating it can be when a favorite style is out of stock, especially our SuperPower pieces. We appreciate your patience and have shared your feedback with our team as we continue working to improve inventory availability for our most popular items. 💙
Great but I want to know how you got my…
Great but I want to know how you got my payment info and email before I gave them to you.
May 28, 2026
Reply from Honeylove
Hi Linda, thank you so much for reaching out and bringing this to my attention!
I completely understand your concern regarding how your information was pre-populated during checkout. When using express checkout options like Shop Pay, PayPal, or Google Pay, these services securely store your information to make your shopping experience quicker and easier, which is likely how your details appeared automatically. 💙
Please let me know if I can assist you with anything else. Have a wonderful rest of your day!
Ordered this time from the US website
Ordered this time from the US website. Love the sizing guides.
My second order for these bras. I wondered about the quality but they are well made and so comfortable. I tried on an underwired bra the other day and remembered how uncomfortable they are so I will probably be throwing them all out now I have found these bras
May 27, 2026
Reply from Honeylove
Hi Karen, thank you so much for reaching out and sharing your wonderful experience with us!
I am so happy to hear that you found the perfect, comfortable fit and are loving our sizing guides. It truly makes our day to know our bras have become your new favorite! 💙
If there’s anything else I can help you with, just reach out!
Reply from Honeylove
Hi Lisa, thank you so much for reaching out!
I’m sorry to hear that you’re having trouble finding your size in our current collection. Our team is working hard in restocking our items!
If you'd want to be notified once your size becomes available, you can join our waitlist and you'll get an email the moment it's back 💙️
If there's anything else I can assist you with, just let me know!
Discount option
I couldn't see where I could enter a coupon code or get a discount for being a first time shopper with Honeylove.
I wanted to cancel my order instantly but I didn't see where I could do that either. It charged my credit card before I could review my order.
Sigh!
May 28, 2026
Reply from Honeylove
Hi Cathy,
Thanks for sharing your experience, and we’re sorry for the frustration this caused while placing your order.
We understand how important it is to clearly see coupon code fields and have control before being charged, and we appreciate you flagging this experience. Our team can definitely help review your order, apply any eligible first-time discount if applicable, or assist with cancellation or modifications where possible.
Please contact our support team and we'll be able to look into your specific order and help resolve this for you as quickly as possible. 💙
Google web site before u buy!!
Disliked the fact that after I made my purchase I googled honeylove and was offered a 15% discount. I did not get a discount when I placed my order; until I ordered a second bra then only that bra was 20% off. Sure hope they work out because based on this I won’t hesitate to send the order back and start over.
May 28, 2026
Reply from Honeylove
Hi there,
Thanks for your feedback. We understand how disappointing it is to see a discount offered after placing your order.
Promotions can vary by timing and product, but we would be happy to review your order and help clarify what offers were available at checkout and discuss any options available to you. Please reach out to our support team with your order details so we can assist further. 💙
I didn't like the fact when a item is…
I didn't like the fact when a item is final it's not label that. When I went back to look at the item it's still not marked final cost. I took a credit because I wanted to try the product, but I won't be purchasing again.
May 28, 2026
Reply from Honeylove
Hi Addie, thank you so much for reaching out and bringing this to my attention!
I’m genuinely sorry to hear that you had a confusing experience regarding our final sale labeling, and I truly appreciate you sharing this feedback with us as it helps us improve.
If there’s anything else I can help you with, just reach out! 💙
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