Honeythewood Reviews 56

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Paid for expedited shipping which took weeks to get delivered… Once we received the gift the binder clips were broken!

Rated 1 out of 5 stars

Like others here, order was never received. Was given a tracking number and like others, the order appears lost. Emailed back and forth, was promised a replacement. Had to dispute charges with cred... See more

Rated 1 out of 5 stars

Ordered the album at the beginning of December for Christmas present but received nearly mid January and not the paper I chose. Reported the wrong paper to the customer service but totally ignored. Ve... See more

Rated 5 out of 5 stars

I ordered from Honey the Wood before Christmas.I haven't received anything yet but the employee told me to expect slightly longer than average delivery times. Ive reached out to them regarding t... See more

Company details

  1. Gift Shop

Written by the company

Unique Wooden gift for you!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

56 reviews

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Rated 1 out of 5 stars

Disppointing order

Ordered the album at the beginning of December for Christmas present but received nearly mid January and not the paper I chose. Reported the wrong paper to the customer service but totally ignored. Very disappointed.

December 5, 2024
Rated 1 out of 5 stars

DO NOT TRUST RESELLER!

Like others here, order was never received. Was given a tracking number and like others, the order appears lost. Emailed back and forth, was promised a replacement. Had to dispute charges with credit card company. DO NOT TRUST RESELLER!

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Did Not Receive

I never received my item that I ordered.
It was shipped but returned before I could even go to the Post Office to find out what happened to it.

I would appreciate my money being refunded to me.
Thanks

November 23, 2023
Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful! Just what we were looking for. The shipping was fast was well. When it arrived it was securely packaged in the box in perfect shape. Couldn't be happier.

December 15, 2023
Rated 5 out of 5 stars

Top notch customer service

The original order came in beautifully, except for there were a few small cracks in the wooden spine. I sent photos to Angelika as evidence, and was immediately offered a replacement. I just received that, and it's amazing. 10/10 will order again!

November 9, 2023
Rated 1 out of 5 stars

Order forgotten

Hi

I placed my order and paid for my item. After waiting several weeks, I still had not received my tracking details.
I emailed asking about my order and was told it was somehow forgotten & they would send it asap.
Currently still waiting for order to arrive & for tracking details.

November 27, 2023
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. After waiting for a week for a reply to my email as I had made a mistake with the address, i requested a cancelation of my order with immediate refund amd have yet to receive any reply to that request either.

November 21, 2023
Rated 1 out of 5 stars

Poor Customer Service

Ordered in October received two emails that items were being shipped. Sent emails checking on items when did not receive in November. Was told I needed to go to website to check tracking status. Said awaiting shipment. Checked again first week of December tracking said still waiting on items and I sent an email saying order should be cancelled as I had to order supplies from another company. I was using to make Christmas presents for a gathering on 12/9. No response received. Received notification from shipping company order was on the way on 12/7 and it arrived 12/8. Customer service sucked!

October 27, 2023

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