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Rated 4 out of 5 stars

Order 6973734680098 Xiaomi Dreame T20 Scopa Elettrica Senza Filo (Versione EU) (date effettuato il 2021-05-05). Delivery time was fine. Now I am not success to contact honorbuy for the assistance.... See more

Rated 1 out of 5 stars

Very bad experience. I bought a mipad4 multiligual and I receive a chinese one. They gave me only 24 hours from the reception of the tablet, to comunicate the problem. But I do it in late, only f... See more

Company replied

Rated 4 out of 5 stars

Item corresponding to description and shipping times very good. Good prices (even if not the lowest, probably because of the additional features such as: i) shipping from your country; ii) 24 months... See more

Company replied

Rated 1 out of 5 stars

We have bought a smart watch via Honorbuy and after a year and a half of using it the body of the watch died. We sent them an email asking for a new watch body and they gave us an offer to buy a ne... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

Il meglio della tecnologia cinese, direttamente dal nostro magazzino italiano. Garanzia 24 mesi, Spedizione Rapida e Gratuita sopra i 50€


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
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3-star
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1-star

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Rated 2 out of 5 stars

If you want decent prices

If you want decent prices, go and buy at Honorbuy. If you want to have valid warranty after a buy, do not buy at "Honor"buy.

Bought two phones from them, one had a HW failure after several months of use (6 I think). Sent it at my cost. Response: this failure is not supported by warranty. Further, they: " If you want, we can "help" you, just pay 50$ (20$ for returning it back + 30$ for repair).

My question: "What do you mean, I used it in normal way. Never dropped it, hacked it or whatever is meant to be unwanted use of device. What is the matter with the phone? What is the nature of failure?"

They: .. (no answer, never said what the problem was, that it was not covered by warranty).

Finally, I paid to have my phone back. They shipped it to the wrong address.
Phone was ordered from EU warehouse and repaired. There was no invoice attached for repair. Did they report this income to authorities (30$) I wonder. And phone was originally ordered as global version, default language English. After repair they set it to different language. It's no biggie, but at this point I resent everything.

Except the thing that they repaired the phone and "helped" me. For miserable 50 bucks, of course.

Never again. Bought it cheaper, but it turn out to be expensive buy.

November 2, 2018
Unprompted review
Rated 5 out of 5 stars

15 products bought. A+++

I bought 15 Xiaomi product from them and I never had any problem.
I reccomend them!

September 24, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

So you are part of the Honorbuy.it family :-) Thank you and see you next time!

Rated 5 out of 5 stars

Very good experience

Very good experience. The product is corrisponding to the description.
The delivery arrived on schedule time.

September 24, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Very Good! Thanks :-)

Rated 5 out of 5 stars

Honorbuy, Best Site.

The site is organized in a perfect way and with really good prices. The described product arrived perfectly matching and correctly packaged. Timely delivery. To be strongly recommended.

September 24, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thank you very much Fulvio! :-)

Rated 3 out of 5 stars

not global version

Fast delivery, perfect package, enough competitive price, but as sent from eu country I would have expected a Global Version device not a chinese rom one.
Anyways the phone is ok

September 19, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Dear customer, in our store we sell chinese and global version too. It is written in all the product pages and specifications if the phone is in a global or chinese version. We're sorry for the misunderstanding, if you need some help you can contact our support email (support@honorbuy.it)

Rated 5 out of 5 stars

Best online retailer!

I love honorbuy! It's my third purchase on the site! Shipping is fast, the goods are new and well protected! The purchase isl simple and safe and the site offer two year warranty!
The only negative note: the site was not updated in time. I saw "goods in preparation" when in reality the package had already been received! Obviously this is irrelevant (and has not happened in previous purchases). For me honorbuy is the best online retailer!

September 3, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thanks Annalisa, great to have you again in our family :-) Last week we had a system problem (now fixed) about the updating of the orders...sorry about that!

Rated 3 out of 5 stars

Everything was ok but

Everything was ok
But android should have been in english, while some commands are still in Chinese!

August 20, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thanks Marco, what do you mean? We will be glad to help you! You can write to support@honorbuy.it

Rated 4 out of 5 stars

Fast delivery but product prices...

Fast delivery but product prices are a bit more expensive than other sites...

August 20, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thanks Carmelo, nowadays is very difficult to follow big competitors...we try to give our costumers our total and human support, besides our direct warranty :-)

Rated 5 out of 5 stars

Excellent service

Very fast delivery, excellent prices, clear communications. What else?

August 20, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thanks Luca! If we can do something else for you..you only have to contact us :-)

Rated 5 out of 5 stars

Nice delivery

The delivery was fast and efficient, the product is in good conditions and was well protected.

August 17, 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thanks!

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