Hoobuy Reviews 554

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

They used to be great and have great customer service, but from about 4 months ago till now, their service is pure garbage. It takes 4 months to cancel items, buy items from other agents and months to... See more

Rated 5 out of 5 stars

The seller was moving mad I waited 12 days and he ended up canceling my order. Getting rid of my 50% coupon and that meant my promotional shoe that I got with it wouldn’t ship on time, as It only had... See more

Company replied

Rated 5 out of 5 stars

Title: Absolutely amazing experience with Hoobuy! I spent around 300 PLN for a 9kg package and honestly — it was worth every damn penny. The shoes are absolutely fire — quality is top-tier, th... See more

Rated 5 out of 5 stars

Just completed another order with HooBuy and once again everything went incredibly smoothly. The whole process was efficient and fast — from purchasing to shipping. Prices are amazing, shipping costs... See more

Company replied

Company details

Written by the company

Hoobuy utilizes advanced system technology to improve its operations. Committed to precise technical methods for effective product information transmission, Hoobuy focuses on expanding its cross-border shopping market business. Our aim is to offer comprehensive services that include purchasing, quality checks, storage, customs clearance, and shipping, striving to provide an unparalleled shopping experience.Hoobuy currently serves over 200,000 customers across 200 ccountries, prioritizing their needs and premium service quality.We continuously enhance our services to make cross-border shopping more meticulous and user-friendly.


Contact info

4.0

Great

TrustScore 4 out of 5

554 reviews

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Replied to 40% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Awesome agent

Awesome agent, all my items are perfect, the size labels are also very good, the size is right, in general I definitely recommend using them

July 25, 2024
Rated 5 out of 5 stars

So helpful

So helpful, you can find anything! The customer service is amazing. I couldn't find anything better!

July 17, 2024
Rated 5 out of 5 stars

Excellent, I ordered from many

Excellent, I ordered from many different sellers and products, all products arrived in good condition, the logistics were very good, no problems with the customer service, every question was answered very quickly. The delivery was also very fast, and the business is very good

August 2, 2024
Rated 5 out of 5 stars

Very reliable

Very reliable, I have a great time working with them, they are authentic I received my package about 3 and a half weeks after purchasing. I had no problem with the whole process. I would 100% buy agai

August 8, 2024
Rated 5 out of 5 stars

Great Chinese proxy The best proxy I…

Great Chinese proxy The best proxy I have ever used, they provide great support and are super fast, I love them. This is the best proxy I have ever used. I will definitely use it many times, the product quality is very good and I love them.

July 14, 2024
Rated 5 out of 5 stars

The service is great

The service is great. You can buy Chinese goods 3 times cheaper than you can buy locally. Whether it's clothes, electronics or anything else, it's cheap and has never let me down.

August 4, 2024
Rated 1 out of 5 stars

Don't order there (SCAMMERS)

I ordered something there 3 months ago and it still says (send to warehouse). Any attempt to ask for my money back will be ignored by support or left on read. Never order again!!! fkin Scammer!

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

Money stuck in withdrawals for months…

Money stuck in withdrawals for months with a fully automated live support that ignores you.
This is a scam. There may be one or two successes but the majority are bots trying to shill up this company. There is a class action lawsuit beginning, expect this company to not exist by the end of the year

August 5, 2024
Unprompted review

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