Banner for Hooked on Phonics

Hooked on Phonics Reviews 1,212

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We subscribed to the app for a year for my kids tablets we specifically bought FOR hooked on phonics and in the entire year, never could get the app to work on any of the brand new tablets. It would o... See more

Rated 5 out of 5 stars

The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way

Rated 5 out of 5 stars

I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... See more

Rated 5 out of 5 stars

I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... See more

Company details

  1. Literacy Program

About Hooked on Phonics

Written by the company


At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.

Our promise to parents

Written by the company

Helping kids become confident readers
For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.

Why Choose Hooked on Phonics?

📖
Proven Phonics System
Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers.
📈
Builds Skills Step-by-Step
Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace.
🧠
Fun, Interactive Learning
Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills.
🏆
Trusted by Millions of Families
For decades, families have used our program to help children build strong reading foundations.

Contact info

Promotion box for Hooked on Phonics

The Smarter Way to Learn to Read

Join 5 Million+ Families and Teachers Who Trust Hooked on Phonics

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. My grandchildren enjoy reading the books. I see a change in their reading.

September 1, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello Regina,

We're thrilled to hear your grandchildren are enjoying the program. Thank you for your review, and for including us on your family's learning journey!

If you have a moment, please don't forget to rate the App in your App Store. We appreciate your feedback and willingness to share your experience with others. Keep up the great work!

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

Rated 4 out of 5 stars

Daughter Approved

My almost 5 yo daughter loves it. She’s always asking if she can do “schoolwork.” Hooked on Phonics has helped her with remembering her letters and the sounds they make.

August 31, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello Kimberly,

Thank you for your review of the Hooked on Phonics program. We're delighted to hear your daughter has seen some progress! If there's anything we can do to improve your learning experience, please do not hesitate to reach out to our Customer Care Team: http://www.hookedandcompany.com/contact

Keep up the great work, and thank you for learning with us.

Rated 5 out of 5 stars

My son enjoys it

August 31, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Christine,

We appreciate your feedback, and we are thrilled to hear your son is enjoying our program. Thank you for learning with us!

If you have a moment, we would love it if you could review us in the App Store, too. This helps us share the power of reading with even more children!

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

Rated 4 out of 5 stars

We love the lessons

We love the lessons! The price is too expensive.

August 31, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Amanda,

Thank you for this review. We're delighted to hear that your family is loving the Hooked on Phonics program!

Please know that, as a subscriber, you can make the program work for you by adjusting your shipment frequency, or pausing shipments at any time. We'd also encourage you to check out our App + Practice Pack bundles available at shop.hookedonphonics.com, which typically allow users to capture additional savings over the month-to-month option.

Our Customer Care Team is here to help if you have any questions at all, so please do not hesitate to reach out: http://www.hookedandcompany.com/contact

Rated 1 out of 5 stars

The app is extremely uninteresting

The app is extremely uninteresting. The animal characters are ugly and strange looking, you can barely tell what they're supposed to be. The games are so repetitive it makes it extremely boring for children. My daughter is 5 and she gets bored after about 5 minutes, 10 minutes max. The work books they send are short and boring also. The activities they say to do are also boring, I can come up with better ways to do crafts with letters myself. Shape a lower case letter a with apple pieces? Right... Then the songs on the app are startling and pointless. They're supposed to teach the sound of the letter but there's so much going on you can't even tell what sound they're saying the letter makes! Then it also uses different objects to make the letter sound. Please tell me why they chose a ghost for the letter "g"? That is scary for a young child that may not even know what a ghost is. What happened to using a goat or a goose? Very strange. And last but not least, the reading books they send are not appropriate for a beginner reader and not interesting and barely make sense. I believe we got to step 4 before I just cancelled the subscription because it's not getting any better. They sent the book called The Cereal Box. The book has hideous art and the story barely makes sense. Supposedly the kid is using his imagination but it's just really off the wall. No thanks!! I'm extremely disappointed with this company. I really had high hopes and my child has not an inkling how to read yet after almost two months. This is total bummer especially since I decided to homeschool and I thought this would be my base curriculum. Who designed the app? They did a horrible job. Takes a long time to load, the characters are ugly and it is so slow and repetitive. Then there is the math app. Once again the songs are pointless and confusing.

July 14, 2023
Unprompted review
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello Stephanie, Thank you for your valued feedback. We're so sorry to hear that our program didn't meet your expectations. As we continuously strive to improve our product and service, we've shared your comments with our Product Development Team for review and consideration.

Please email us at contact@hookedandcompany.com if you have any additional comments you'd like to share, or if you ever need assistance. We're here to help!

Rated 5 out of 5 stars

Hooked on Phonics has been great so…

Hooked on Phonics has been great so far. We are able to take our time, and all of the material (app & book) are exciting. It has made learning fun for my son

July 30, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Anjelica,

Thank you for your 5-Star review. We're thrilled to hear that our program has been successful for your family.

If you have a moment, please don't forget to rate the App in your App Store. We appreciate your feedback and willingness to share your experience with others. Keep up the great work!

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

Rated 5 out of 5 stars

I was a primary school teacher before…

I was a primary school teacher before homeschooling my children these past few years. My specialty is actually teaching kids to read. It’s a super power. Except with my youngest. I was struggling so much. We read every night for a year and we started with phonics a year before that. I was starting to think there might be a learning disability. Well…. Within a month and a half of hooked on phonics my daughter is at grade level (grade 1) and I am just so happy for her. She wanted to read very much. I wanted to be a good teacher for her. I was and am very patient when it comes to teaching children how to read - something I have done countless, literally countless times, so I know it can take time, but there is something in the way hooked on phonics builds each lesson that made it FUN and easy for my daughter. We still read each night (not a lot- just a few pages a day typically) and she’s progressing well. I highly recommend. And I also recommend this tool to people I talk to. It doesn’t replace one on one attention and most of all kindness and patience with your child, but it does put things in an order of lessons so they can retain the information. Definitely give this a try!

July 30, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

We're celebrating along with you, Joanna! Congratulations to your daughter, and thank you so much for sharing this meaningful review.

If you have a moment, we'd love it if you'd consider reviewing us in the App Store, as well.

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuA

We're thrilled to support your family on your learning journey!

Rated 1 out of 5 stars

Not an honest company

I signed up for Hooked on Phonics and used only two weeks and cancelled. I was charged $1 and should have not been charged any more. They charged me an additional $15.98 and will not refund my money. This company is not honest. They do not care about their customers.

July 21, 2023
Unprompted review
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi there, we're so sorry to hear this. Can you please contact us directly with your email address so we can assist you with cancellation and a refund: http://www.hookedandcompany.com/contact

Rated 1 out of 5 stars

Terrible customer service

My daughter purchased hooked on phonics. I liked the program however when we finished level 1 tried to find level 2 and couldn't find in the package.
My husband ordered level 2 and paid almost $30.00 after a few days we received level 4, called many times over the phone to no avail, so I tried online and finally chatted with someone who stated we ordered the wrong level. I checked my order and sent her the picture of the order which states level 2, but to make it short she refused to exchange. I should have the level 2 for free because it was missing in the package to begin with. Now my granddaughter and I are stuck and can not continue. The error is on the Hooked on Phonics not me. Very poor customer service.

July 14, 2023
Unprompted review
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello there,
We’re distressed to hear you have not had a good experience and we want to make this right for you. This review does not provide us with your contact info, so please email us at contact@hookedandcompany.com and include "TrustPilot" in the subject line for a speedy resolution. We look forward to hearing from you, and thank you in advance!

Rated 5 out of 5 stars

Back to basics

Back to basics. The program is not over-built like many programs are today. It is easy to follow, understand and has really helped my son learn to read.

May 30, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi John,

Thank you for your review. We are delighted to hear that your son is seeing success with our program.

If you have a moment, we'd love it if you could review us in the App Store, too.

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuA

Thank you for learning with us!

Rated 5 out of 5 stars

We really enjoy the reading and math…

We really enjoy the reading and math packets!

March 30, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello Alyse,

We're pleased to hear that you're enjoying the Phonics & Math Practice Packs. Thank you for your 5-star review!

- Your Hooked & Co. Customer Care Team

Rated 5 out of 5 stars

Reading can be made easy and fun!!!

I love the way the app is so easy for my grandson to use on his own. He loves the books and the animals that appear when he answers the questions. The sound effects when he is correct are awesome and make it so much fun for him. He just turned 5 and is in Pre-K. He has a look of excitement when he reads a word!!! I love the workbooks!!

March 30, 2023
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Linda,

Thank you for your 5-Star review. We are delighted to hear that the program has been easy to use, and that your grandson is enjoying the learning experience. Keep up the great work!

If you have a moment, we'd love it if you could review us in the App Store, too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

Rated 5 out of 5 stars
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello Raven,

We appreciate your feedback, and we are thrilled to hear the program has been easy to use. Thank you for learning with us!

If you have a moment, we'd love it if you could review us in the App Store, too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

Rated 1 out of 5 stars
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello Shemmika,

We're so sorry to hear that you have not received your packages. We've located your account under this email and the tracking for your packages show that they were delivered to the address you provided to us. Please reach out to our Customer Care Team via email or Live Chat so we can resolve this for you ASAP. We look forward to hearing from you: http://www.hookedandcompany.com/contact

Rated 1 out of 5 stars

I tried and tried to sign in and cancel…

I tried and tried to sign in and cancel my subscription but their site locked me out. I tried to get reset password emails sent to me...but none came through. I emailed for help and no response. Finally after they billed me for the month I was able to sign in. They're still taking my money! I tried to get help through their IG account too and they won't help at all. I want a refund! Horrible, horrible way to do business. Beware!!!

February 2, 2023
Unprompted review
Hooked on Phonics logo

Reply from Hooked on Phonics

Hello Alli, We are so sorry and understand your frustration with these issues. We do see that our Customer Care Team worked with you to resolve your issues, and sincerely hope that our resolution was to your satisfaction.
We thank you again for your patience and understanding, and please reach out to us here if you have any questions or issues going forward: https://hookedandcompany.zendesk.com/hc/en-us/requests/new

Rated 1 out of 5 stars

Hooked On rip off

I want to cancel my subscription and cannot. I've tried logging in many times and can't. I can't contact hooked on by phone or message. This feels like a rip- off.

November 10, 2022
Unprompted review
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Gary, We are so sorry to hear that you're having trouble cancelling your subscription. You may sign into your dashboard 24/7 at https://dashboard.hookedandcompany.com/ email us at contact@hookedandcompany.com or message us on Facebook.

Rated 3 out of 5 stars

There needs to be more options if…

There needs to be more options if different things to do...

November 7, 2022
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Lisa, We'd love to hear more about this! Please email us at contact@hookedandcompany.com or message us on Facebook.

Rated 5 out of 5 stars

I was having a problem understanding…

I was having a problem understanding how the whole system worked. I chatted with a customer service agent named Cassandra. Cassandra was more than helpful, and very patient with me. Cassandra got me straightened out, so now I am getting ready to embark on a reading literacy journey with my 6 year old grandson who is currently failing reading. He is super excited about the new "game app" that I downloaded on my phone for him. He's also super excited about the "books" that will be coming for him. He loves to get "mail". I'm trying to keep it very light, and very fun sounding. So, we'll see how we do. I believe the guarantee is Reading in 30 days. 30 days will start tomorrow due to a scheduling issue tonight that won't allow for me to sit down and work (I mean, "play games") with him. December 8th is 30 days, I will check back then and let everyone know how we're doing. Until then.

November 7, 2022
Unprompted review
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Jen, Thank you for your review and feedback. We pride ourselves on excellent customer service and are thrilled to hear that we've exceeded your expectations. We'll pass along your kind words to our Director of Customer Care. We can't wait to hear how the program is working for your grandson, so please don't hesitate to reach out with any questions or to celebrate progress together. Happy reading!

Rated 5 out of 5 stars

Fun Program

There is enough practice and content for my son to be busy with Hooked on Phonics every day.

October 31, 2022
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Kenyetta, Thank you for the 5 star review. We are delighted to hear your son is enjoying our program!

If you have a free moment, we'd be so grateful if you could review us in your App Store too:

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

Happy learning!

Rated 5 out of 5 stars

As a grandparent raising a young…

As a grandparent raising a young grandson this program has been a blessing. His first grade year was affected by Covid and that’s the critical phonics and learning to read year. With the help of the
this program he is reading like a champ. He even won first place the Accelerated Reader contest last year for his class. He read over 200 books, many above his grade level. This was just what I was looking for to help me help him learn how to sound out his words. The program also helped him to become an excellent speller as well. I just cancelled our subscription today as we no longer need it but I highly recommend it. Thank you hooked on Phonics—-THANK YOU!

September 15, 2021
Unprompted review
Hooked on Phonics logo

Reply from Hooked on Phonics

Hi Bettye, Thank you for your 5-Star review. We are thrilled that your grandson succeeded in our program and was able to overcome his reading challenges! Keep it up!

If you have a moment, we'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look