The ordering was simple enough. I did worry about delivery but contacted the customer care helpline and they reviewed the order and chased it through and apologised so I can’t ask for more really. My... See more
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HOOPS + CHAINS LDN is a bold London-based jewellery brand specialising in fun statement waterproof pieces inspired by London culture. Taking cues from the U.K. rave scene, all pieces are designed in Brixton, South London. It's for people who aren't afraid to live their 'fuckit' moments and say what they think, even if they have to hide the chains under their clothes when it's time for work!
Contact info
United Kingdom
- oi@hoopsandchains.com
- hoopsandchains.com
Hasn’t replied to negative reviews
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Ace range of jewellery
Ace range of jewellery. Great price in the sale too - really like their branding, styles, comms. Refreshing to deal with actual real people and not a bot!!
Always like and enjoy H&C products and…
Always like and enjoy H&C products and good customer service. Plus I like to support small and local business.
Wonderful product and customer service
What a wonderful cool, gorgeous product and truly amazing customer service. My daughter is absolutely delighted to bits! Thank you for your speedy communications :) Definately shopping again! happy New Year.
Loving the product selection and uniqueness
Loving the product selection. The unique items. The quirkiness. Absolutely drawn to everything I come across.
So pleased I came across this page. It's so refreshing having such a distinct page to browse and purchase from.
Fantastic company ..
Fantastic company ... Quality products that last forever .. Check them out...
Customer service ace, minor product quibbles
Love the products, amazing customer service. However, while I've given 5* for those, the hoop closures are terrible and of the four I have, only one stays safely shut.
Fast delivery
Fast delivery. Socks great. Earrings felt very lightweight for the money but still pretty.
Amazing necklace
Amazing necklace, love the quality and weight!
Very good communication with customer service regarding delivery time as it was a present and needed it before a certain time.
Absolutely love their products
Absolutely love their products, so cool, just made my xmas shopping so much easier! Good customer service, quick delivery!
great quality pretty jewellery
I've ordered two necklaces and one ring as Christmas gifts and I was so impressed with how pretty and sturdy they looked I've decided to keep the ring to myself.
Great independent brand
Great quality and cool designs
Great quality and cool designs. Excellent service, I will be a regular customer x
Fun Fun Fun!
I don't live in London anymore but these guys are still an absolute VIBE!
Well made, good quality and robust enough to deal with club sweats, gym sweats or just being a Hot Mess sweats! Designs are fun and stylish and a good way to express yourself without breaking the bank. Mwah! Love Ya babes!
Amazing jewellery + great service
Hoops & Chains do the best non tarnishing jewellery. They are my go to for banging gold pieces. The service is excellent too. Fast delivery and great communication.
Do not return
I love the design and brand, but the customer service doesn't work. I bought a few pieces and wanted to return some of them so I contacted them. They gave me a wrong address at first and said I should send it with a tracking number. I checked the address online and asked them if it is the right one, and the confirmed, that the Adress online was the right one. So I payed the shipping on my self and did so. About two months later nothing happened so I wrote again and they wanted reminder about the order, so I sent them again my Order number and tracking number. Month after that still nothing... So I wrote again and now am waiting
I love my necklace
I love my necklace, I wear it every day. Great price, speedy delivery. I shall buy more!
Gutted
I absolutely love the design and the make and didn’t have a problem when I first ordered, however the second time I ordered I feel like the hoops were abit to heavy and also one of the hinges was loose resulting into one of them falling of and being lost which I’m gutted about

Reply from Hoops + Chains LDN
love the brand but the earring closures don’t work.
I love this brands necklaces so I’m really sad to say this is the second time I’ve bought earrings and the closures didn’t work.
This set the butterfly back that kept falling out from the first wear, the third time this happened when I was out and the back is now lost.
The first set I bought was a clasp closure which never stayed done up so that earring also kept falling out, I had to stop wearing them after just a couple of wears. This is why I tried buying butterfly grips the second time.
I would avoid buying earrings of all kinds after these experiences and I feel like I’ve sadly wasted my money and will have to spend more to replace them.

Reply from Hoops + Chains LDN
Love my c@&! ring so much I bought my…
Love my c@&! ring so much I bought my friend one! Arrived the very next day, wow

Reply from Hoops + Chains LDN
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